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Insurance Retention Agent Jobs in Longview, TX (NOW HIRING)

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... become a licensed life insurance agent, we are here to assist you in reaching your goal ... Retention  No Cold Calls  Direct Mail and TV Leads  Group Life, Health and Dental Benefits ...

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Insurance Retention Agent information

See Longview, TX salary details

$22.3K

$57.9K

$108.2K

How much do insurance retention agent jobs pay per year?

As of Aug 8, 2026, the average yearly pay for insurance retention agent in Longview, TX is $57,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $68,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance retention agent?

To thrive as an Insurance Retention Agent, you need strong knowledge of insurance products, policy terms, and customer account management, often supported by a high school diploma or relevant insurance certifications. Familiarity with CRM software, policy management systems, and call center platforms is typically required. Excellent communication, problem-solving, and negotiation skills help you build rapport and address client concerns effectively. These abilities are essential for maintaining customer satisfaction, reducing policy cancellations, and driving business growth.

What is the difference between Insurance Retention Agent vs Insurance Customer Service Representative?

AspectInsurance Retention AgentInsurance Customer Service Representative
CredentialsLicensing may be required; sales and retention trainingGenerally customer service training; licensing varies
Work EnvironmentCall centers, insurance offices, remoteCall centers, insurance offices, remote
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers
Primary FocusRetaining existing clients, upselling policiesHandling inquiries, providing policy info, resolving issues

While both roles involve communication with clients, Insurance Retention Agents focus on maintaining client relationships and reducing policy cancellations, often involving sales skills. Insurance Customer Service Representatives primarily address client questions and support needs. The roles overlap in work environment and credentials but differ in primary responsibilities.

What are some common challenges insurance retention agents face, and how can they overcome them?

Insurance Retention Agents often encounter challenges such as handling dissatisfied clients, addressing concerns about policy costs, and competing with offers from other companies. To overcome these challenges, agents should focus on building strong relationships with clients, actively listening to their needs, and demonstrating the unique value of their company's products. Additionally, staying well-versed in policy details and industry trends empowers agents to provide tailored solutions and improve retention rates.

What is an insurance retention agent?

Insurance Retention Agents are professionals who work for insurance companies or agencies with the primary goal of retaining existing clients. They reach out to policyholders whose policies are up for renewal or at risk of cancellation, addressing concerns, answering questions, and offering solutions to keep their business. Their responsibilities often include explaining policy benefits, handling customer complaints, and sometimes negotiating discounts or policy adjustments. By maintaining strong client relationships, they help reduce customer churn and support the company’s long-term growth.
What job categories do people searching Insurance Retention Agent jobs in Longview, TX look for? The top searched job categories for Insurance Retention Agent jobs in Longview, TX are:
What cities near Longview, TX are hiring for Insurance Retention Agent jobs? Cities near Longview, TX with the most Insurance Retention Agent job openings:

Life Insurance Agent - Earn up to $500 a Day!

The Long Group

Longview, TX • On-site

$50K - $100K/yr

Contractor

Medical, Dental, Vision, Life

Re-posted 22 days ago

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Job description

Agency urgently seeking licensed and non licensed candidates.

Life insurance license is required for this opportunity.

We do have a Sponsorship Mentor program available for the non license candidate if you are interested in getting a life license in a few days.

We welcome agents who wish to work part-time or full-time.
If you are looking to become a licensed life insurance agent, we are here to assist you in reaching your goal.
OPPORTUNITY
We are in search of individuals to join our team of professionals who are self-disciplined, teachable and coachable, entrepreneurial-minded, result-driven, and who enjoy helping others.
If this sounds like you, you will want to keep reading!!!
We provide our agents with the opportunity to “BE YOUR OWN BOSS AND BUILD YOUR OWN BUSINESS.” As an agent, you have the flexibility and freedom to choose the hours you want to work. Your territory is protected, your leads are yours alone, and you are free to generate unlimited residual income.
For those who wish to become a leader and be rewarded personally, professionally, and financially, we can help you build and develop your own team of agents. We are here to help you every step of the way in achieving your personal goals!
 Our Producers Earn up to $500.00 a day
 Company sponsored Exclusive Lead Program
 Previous Experience is not required
 More Maintained Appointments
 Underwriting Simplified
 Higher Closure Ratio
 Same Day Advances
 More Sales that Stick
 Improved Retention
 No Cold Calls
 Direct Mail and TV Leads
 Group Life, Health and Dental Benefits( Based upon qualifying production)
 And More...
*This opportunity is 100% commission with unlimited income*
APPLY NOW!!!
We are looking for Individuals with the DETERMINATION to do something different with their life...Is that someone YOU? If so, call or send your resume right away to the email below. After which you will be contacted by a recruiter.

Company Description

We are in search of individuals to join our team of professionals who are self-disciplined, teachable and coachable, entrepreneurial minded, result driven, and who enjoy helping others.