Insurance Retention Agent Jobs in Tennessee (NOW HIRING)

Exempt/Non Exempt:

This is a relationship driven sales role with long-term income potential through commission.We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business

$5,000New Agent Ramp-up Incentive
This supports your transition by providingadditionalincome as you develop your pipeline and builda strong foundationfor long-term success

If you enjoy helping people, building relationships, and earning more through performance,we'llprovide the training, tools, and support to help you succeed

Success in this role comes from:

• Consistent outreach

• Proactive engagement with prospective clients

• Strong follow-u

• Community networking

• Building trust with clients

Location Details:

• We have offices in Brentwood, Chattanooga, Hendersonville, Johnson City, Nashville, North Knoxville, Maryville, Murfreesboro, and West Knoxville.

Position Schedule / Shift:

• Monday - Friday 8:30am-6:00pm (Possible Rotating Saturday's 9:00am - 1:00pm)

Position Summary

Full-time | W2 | Base Pay + Incentives + Full Benefits

Join a fast-paced branch whereyou'llgrow your sales career by helping customers find the right insurance and financial solutions. Build meaningful relationships, uncover new opportunities, and drive business through community engagement and referrals-all while earning rewards for your success

Key Responsibilities

• Sales, Retention & Revenue Growth: Own the sale and ongoing service ofACGbrandedand brokered insurance products, memberships, and financial products within ahightrafficACG branch; uncover customer needs, generate new business, retain existing clients, grow ACG's insurance portfolio, overcome objections, negotiate effectively, close sales, and meet or exceed individual sales targets and incentive plan expectations.

• Insurance Reviews & Policy Execution: Conduct comprehensive insurance reviews to assess risk,identifycoverage gaps, recommendappropriate solutions, and quote, bind, and issue policiesin accordance withunderwriting guidelines and regulatory requirements.

• Customer Relationship Management: Build andmaintainstrong rapport with members and clients, respond to inquiries with professionalism and urgency, and support high customer satisfaction, loyalty, and trust in the AAA brand.

• Prospecting, Community Engagement & Referrals: Actively engage in local branch and community events to prospect, expand referral networks, develop new business opportunities, andidentifycrossselland referral opportunities into Travel and Financial Services to maximize overall member value.

Required Qualifications:

• Active State Property & Casualty Insurance Sales license

• Active State Life and Health Insurance Sales license, or obtain within90 daysof hire

• Must qualify, obtain, andmaintainall applicable state licenses and appointmentsrequiredfor selling and/or servicing Auto Club Group Membership products.

• Obtain Health and Accident licenses and appointments where applicable asdeemednecessary and within atime frameestablishedby the Business Unit.

• High School diploma or equivalent

• 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking)

• Insurance experience is helpful-but notrequired.

• We provide training to help you get licensed and confident in the role

Experience That Sets You Up for Success

• Sales Execution & Pipeline Management:Demonstratedability to develop, manage, and close sales opportunities, including disciplined lead tracking,followup, pipeline management, and accountability for achieving and exceeding performance goals.

• Consultative Selling & Customer Discovery: Apply consultative selling techniques supported by deep product knowledge, strong listening skills, and the ability to quickly assess customer needs,identifycoverage gaps, recommendappropriate solutions, and deliver tailored value.

• Prospecting & Business Development: Proven ability to generate new opportunities through referrals, outbound activity, networking, and otherbusinessdevelopmentefforts.

• Communication & Customer Mindset: Excellent verbal and written communication skills with a strongcustomerfirstmindset and confidence in guiding sales conversations.

• Sales Technology & Tools: Proficient inleveragingtechnology to support sales execution, including CRM platforms and Microsoft Office applications.

Work Environment

• Work in atemperature controlledAAA branch location

• Ability to work varied hours, includingpossible weekends

• Some travel to local events may berequired

Compensation& Benefits Overview

ACGcomplies withall applicable state and local lawsregardingrequired benefits (including PTO,paidsick leave,etc.).

Deeper Dive into Pay & Incentives

Build a rewarding sales career with the stability of base pay, performance-based earning potential, and support to grow, withadditionalcareer path options available if entrepreneurship is part of your long-term goals.

Base pay (non-exempt)

• Typical Starting Earnings $55,000 - $70,000+ (First-year, based on performance)

Additional Compensation

• Ramp-upsupport$5,000(processed30 and60 daysof employment)

• Supplemental Pay for six months: $200/week during months 0-2,$150/week during months 3-4, and$100/week during months 5-6

Performance Incentives

• Elevated commission structure during the first 15 months

• New HireOnPaceBonus tied to milestones

Benefits:

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.

Health & Wellness

• Medical plans with multiple coverage options, including HSA eligibility.

• Prescription drug coverage.

• Dental and vision benefits.

• Employee Assistance Program (confidential support services).
  

Financial Protection & Insurance

• Company-paid basic life insurance.

• Optional supplemental life insurance and dependent coverage.

• Short-term and long-term disability coverage.

• Critical illness, accident, and pet insurance options.
  

Retirement & Savings

• 401(k) plan to support long-term financial goals. 3% automatic deferral uponeligibility;may contribute 1% to 50% of eligible earnings, either pre or post tax. Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.Additionalcompany contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.

• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
  

Time Off & Leave

• Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at90 daysof employment. Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may includeadditionalPTO based on role and/or state & local requirements. Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and willaccrueat a minimum of 3 hours per month.

• Paid Holidays:Paid Holidays: Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules. Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.

• Paid leave programs, including parental, bereavement, jury duty, and military leave.

Career Growth & Education

• Tuitionassistance(up to $5,250 annually; 80% covered by ACG).

• Professional certification support with 100% reimbursement for eligible programs.

• Opportunities for career development and advancement.

Additional Perks

• Complimentary AAA membership with roadsideassistanceand travel discounts.

• Adoptionassistanceprogram.

Job Posting Period:This position is open and accepting applications on an ongoing basis and may close at any time once a qualified candidate pool isidentified.