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Insurance Relationship Manager Jobs in Raleigh, NC

Boutique Recruiting

Client Relationship Manager

Raleigh, NC · On-site +1

$90K - $150K/yr

Position Title: Client Relationship Manager The Client Relationship Manager role presents an ... Company-provided life insurance and short-term disability * Employee Assistance Program (EAP) for ...

PNC

Relationship Manager I - Business Banking

Cary, NC · On-site

As a Relationship Manager within PNC's Business Banking organization, you will be based in Cary ... This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act ...

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All JobsInsurance Relationship JobsInsurance Relationship Manager JobsInsurance Relationship Manager Jobs in Raleigh, NC

Insurance Relationship Manager information

See Raleigh, NC salary details

$27.2K

$78.5K

$136.6K

How much do insurance relationship manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for insurance relationship manager in Raleigh, NC is $78,452.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,100.00 and $102,600.00 per year, depending on experience, location, and employer.

What does an insurance relationship manager do?

An Insurance Relationship Manager is responsible for building and maintaining strong relationships between insurance companies and their clients, which may include businesses, brokers, or individual policyholders. They act as the main point of contact, addressing client needs, resolving issues, and ensuring customer satisfaction. Their role often involves coordinating with internal teams, identifying opportunities for cross-selling or upselling insurance products, and providing expert advice on policy options. Strong communication and problem-solving skills are essential in this position.

What are the key skills and qualifications needed to thrive as an insurance relationship manager?

To excel as an Insurance Relationship Manager, you need a solid understanding of insurance products, sales strategies, and account management, often supported by a bachelor’s degree in business or finance. Familiarity with CRM systems, insurance underwriting tools, and relevant industry certifications like Chartered Insurance Professional (CIP) is typically required. Outstanding interpersonal skills, negotiation abilities, and proactive problem-solving distinguish top performers in this role. These competencies are crucial for building strong client relationships, driving business growth, and ensuring customer satisfaction in a competitive insurance market.

How does an insurance relationship manager typically collaborate with internal teams to address client needs?

Insurance Relationship Managers work closely with underwriting, claims, and product development teams to ensure clients receive tailored solutions and timely service. They act as a communication bridge, relaying client feedback and concerns to the appropriate departments and coordinating responses to complex insurance inquiries. Regular meetings and cross-departmental projects are common, allowing Relationship Managers to advocate for clients while aligning with company policies and goals.

What is the difference between Insurance Relationship Manager vs Insurance Agent?

AspectInsurance Relationship ManagerInsurance Agent
CredentialsTypically requires insurance licenses, certifications in relationship management or salesRequires state-specific insurance licenses
Work EnvironmentCorporate offices, client meetings, account managementFieldwork, client consultations, sales events
Employer & IndustryInsurance companies, financial institutionsIndependent agencies, insurance carriers
Primary FocusMaintaining client relationships, cross-selling, retentionSelling insurance policies, new client acquisition

Insurance Relationship Managers focus on nurturing existing client relationships and ensuring customer satisfaction, while Insurance Agents primarily focus on selling policies and acquiring new clients. Both roles require insurance licenses and operate within the insurance industry, but their daily tasks and objectives differ significantly.

What are popular job titles related to Insurance Relationship Manager jobs in Raleigh, NC?

For Insurance Relationship Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Insurance Relationship Manager jobs in Raleigh, NC look for?

The top searched job categories for Insurance Relationship Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Insurance Relationship Manager jobs?

Cities near Raleigh, NC with the most Insurance Relationship Manager job openings:

Insurance Relationship Manager jobs near you

Insurance Relationship Specialist

Raleigh, NC

NC SECU
See more jobs at NC SECUexternal

Full-time

Posted 12 days ago

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Purpose:

To support all aspects of personal lines insurance, including quality control of underwriting and compliance requirements, retention, remarketing, and servicing policies.

Responsibilities:

  • Assist insurance specialists with routine software navigation, coverage selection, and carrier communications to ensure accurate frontline underwriting.
  • Conduct policy retention by contacting members for rate and coverage reviews, rewriting policies as needed.
  • Resolve standard compliance issues with insurance specialists to ensure accurate documentation and alignment with carrier and agency standards.
  • Provide direct phone assistance to members for policy servicing needs and new business inquiries.
  • Run insurance quotes and issue policies for specialized lines where specialists lack system access.
  • Resolve foundational policy and business-related inquiries for agency staff within the internal support queue.

Qualifications:

Required Education

  • Bachelors; Acceptable Fields of Study: Communications, Business Management, Finance, Risk Management, Mathematics or related fields of study
  • Must have in-depth knowledge of Property and Casualty Insurance industry and the responsibilities to the policyholders.

Required Relevant Experience

  • 2 years

Required Knowledge, Abilities, Skills:

  • Must have in-depth knowledge of Property and Casualty Insurance industry and the responsibilities to the policyholders.
  • Must have experience working with multiple insurance carriers in an agency management system.
  • Must work independently and be proficient with carrier systems and processes.
  • Must have the ability to build and maintain relationships with carriers, peers and members.
  • Minimum of two years of experience in property and casualty insurance sales and service.
  • Must possess active North Carolina Personal Lines or Property & Casualty licenses or obtain those licenses within 1 month of hire.
  • Certified Insurance Counselor (CIC) designation preferred.

Special Position Requirements:

  • Sitting for prolonged periods
  • Carrying up to 15 lbs.
  • Lift up to 15 lbs.
  • Push/Pull up to 15 lbs.
  • Telephone for prolonged periods
  • Computer for prolonged periods

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

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