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Insurance Receptionist Jobs in Massachusetts (NOW HIRING)

Boston IVF

Medical Receptionist

Waltham, MA · On-site

$23 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Receptionist plays a key role in ensuring an exceptional patient experience ... Maintain accurate patient records, including demographic, financial, and insurance information

Arbors at Amherst

Receptionist

Dracut, MA · On-site

$15.50 - $20.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Receptionist - Be the Face of the Community Job Type: Part-Time- Every other weekend (Saturday ... Dental Insurance * Life Insurance * Short & Long-Term Disability Insurance * Health Care FSA

iCare Health Network

Receptionist

Holyoke, MA · On-site

$17.34 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The primary role of the Receptionist position is to greet people, answer telephones, and assist ... Compensation & Benefits: • Benefits program, includes health, dental, and vision insurance • ...

MissionCare at Holyoke

Receptionist

Holyoke, MA · On-site

$17.34 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The primary role of the Receptionist position is to greet people, answer telephones, and assist ... Benefits program, includes health, dental, and vision insurance * Paid Time Off, including vacation ...

CareOne

Lead Receptionist

Beverly, MA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Receptionist - Beverly, MA Balance Life & Work with a New Career Opportunity (LONG TERM CARE ... Critical Illness Insurance * Accident Insurance * Whole Life Insurance * Medicare Employee ...

Milton CAT

Receptionist

Stoughton, MA · On-site

$20/hr

  • Medical

  • Dental

  • Life

  • Retirement

The Receptionist will be responsible for assisting both internal and external customers, answering ... Great health insurance benefits. Several options including 1 with 100% Health Insurance covered by ...

Athena Health Care Systems

Receptionist

Centerville, MA · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Receptionist, you will perform clerical support in an efficient manner in accordance with ... Employer-Paid Life Insurance * 401(k) with Employer Match * Vacation and Personal Time * Health ...

New

CareOne

Receptionist

Weymouth, MA · On-site

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... NURSING) Now Hiring - Receptionist - Weymouth, MA CareOne at Weymouth $ 17.00 - $ 18.00 ... Critical Illness Insurance * Accident Insurance * Whole Life Insurance * Medicare Employee ...

CareOne

Receptionist

Northampton, MA

$15.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Care-One at Northampton The Receptionist will be responsible for, but not limited to: 1. Answer and ... Critical Illness Insurance * Accident Insurance * Whole Life Insurance * Medicare Employee ...

New

CareOne

Receptionist

Weymouth, MA · On-site

$16.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... NURSING) Now Hiring - Receptionist - Weymouth, MA CareOne at Weymouth $ 17.00 - $ 18.00 ... Critical Illness Insurance * Accident Insurance * Whole Life Insurance * Medicare Employee ...

Marquis Health Services

Weekend Receptionist

Haverhill, MA · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Responsibilities for Receptionist: * Coordinate daily office activities and support overall ... Company-sponsored life insurance * Employee assistance program (EAP) resources Join our team at ...

CareOne

Receptionist

Northampton, MA · On-site

$15.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Care-One at Northampton The Receptionist will be responsible for, but not limited to: 1. Answer and ... Critical Illness Insurance * Accident Insurance * Whole Life Insurance * Medicare Employee ...

New

CareOne

Receptionist

Northampton, MA · On-site

$15.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Care-One at Northampton The Receptionist will be responsible for, but not limited to: 1. Answer and ... Critical Illness Insurance * Accident Insurance * Whole Life Insurance * Medicare Employee ...

New

Park Avenue Health Center

Receptionist

Arlington, MA · On-site

$20 - $25/hr

Park Avenue Healthcare Arlington, MA is seeking a Full-time Receptionist , Monday - Friday 6:00 am ... Administrative duties We offer competitive rates, Blue Cross/Blue Shield Benefit Insurance, a ...

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All JobsInsurance Receptionist JobsInsurance Receptionist Jobs in Massachusetts

Insurance Receptionist information

See Massachusetts salary details

$10

$19

$27

How much do insurance receptionist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for insurance receptionist in Massachusetts is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.78 per hour, depending on experience, location, and employer.

How much does an insurance receptionist at an insurance company make?

An insurance receptionist typically earns between $25,000 and $40,000 annually, depending on experience, location, and the size of the company. They often handle customer inquiries, schedule appointments, and use office management software as part of their role.

What is the role of an insurance receptionist in an insurance company?

An insurance receptionist is responsible for greeting clients, answering phone calls, scheduling appointments, and directing visitors within an insurance office. They often handle basic administrative tasks, manage customer inquiries, and use office software to maintain records, supporting smooth daily operations.

What are the key skills and qualifications needed to thrive as an insurance receptionist?

To thrive as an Insurance Receptionist, you need excellent organizational skills, attention to detail, basic computer proficiency, and a high school diploma or equivalent. Familiarity with office systems, insurance management software, multi-line phone systems, and sometimes basic knowledge of insurance terminology is beneficial. Strong interpersonal skills, reliability, and a friendly demeanor are especially valuable for building rapport with clients and supporting the office team. These skills help ensure smooth day-to-day operations, accurate data entry, and positive client experiences in a busy insurance office.

What is an insurance receptionist?

An Insurance Receptionist is responsible for managing front-desk operations at an insurance office. They greet clients, answer phone calls, schedule appointments, and handle basic administrative tasks. They may also assist with filing documents, processing payments, and directing inquiries to the appropriate department. Strong communication and organizational skills are essential for this role.

What does an insurance receptionist do?

A typical day as an Insurance Receptionist involves greeting clients, answering phones, scheduling appointments, and managing incoming mail or emails. You’ll often handle data entry tasks, assist agents with paperwork, and update client records in the agency’s systems. Collaboration with insurance agents and other office staff is common, as you’ll be the first point of contact for visitors and clients. The role can be fast-paced at times, especially during peak business hours, and requires juggling multiple tasks while maintaining a welcoming atmosphere.

What are popular job titles related to Insurance Receptionist jobs in Massachusetts? For Insurance Receptionist jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Insurance Receptionist jobs in Massachusetts look for? The top searched job categories for Insurance Receptionist jobs in Massachusetts are:
Insurance Receptionist jobs near you
Infographic showing various Insurance Receptionist job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,471 per year, or $19.5 per hour.

Medical Receptionist

Boston IVF

Waltham, MA • On-site

$23 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Boston IVF rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


With more than 150,000 babies born since 1986, Boston IVF is among the most experienced and respected fertility centers in the world. We are proud to offer innovative fertility treatments, leading-edge reproductive technologies, and compassionate care every step of the way. We take on the most complex cases, instill hope, and provide guidance and support when our patients need it most. Our mission is simple: to give individuals and couples the best possible chance for a successful pregnancy, while cherishing the meaningful relationships we build with our patients each day.


Boston IVF | IVI RMA North America is currently seeking a receptionist to join our growing team in our Waltham office.

This is role is required to work weekend and Holidays on a rotating basis.

Position Summary

The Receptionist plays a key role in ensuring an exceptional patient experience. This position is responsible for answering patient phone calls, scheduling appointments, responding to non-clinical requests from patients and staff, and warmly welcoming patients as they move through a structured schedule of appointments. The Receptionist collaborates closely with members of our multidisciplinary team to resolve issues and maintain a positive image of the practice for patients, referring physicians, and the general public.

How You’ll Contribute

At Boston IVF, we do whatever it takes to deliver outstanding patient care. As a receptionist, your responsibilities will include:

Key Responsibilities

  • Welcome and greet patients and visitors in a professional and compassionate manner

  • Answer and route patient phone calls

  • Maintain a calm, composed, and professional demeanor

  • Anticipate patient needs and anxieties; provide clear and supportive responses to questions

  • Schedule patient appointments in accordance with physician templates

  • Identify scheduling conflicts and recommend appropriate solutions

  • Maintain accurate patient records, including demographic, financial, and insurance information

  • Collect co-pays and patient payments

  • Coordinate patient care in collaboration with nursing staff

  • Partner with the Finance Department to ensure reimbursement and insurance information is complete

  • Appointment confirmations and patient charting


Skills & Qualifications

  • High School Diploma or GED required; Associate degree preferred

  • Minimum of 1 year experience as a medical office receptionist

  • Minimum of 3 years customer service experience

  • Strong computer proficiency

  • Excellent listening, communication, and interpersonal skills

  • Ability to work independently and exercise sound judgment

  • Comfort working in a fast-paced, high-standard, and occasionally stressful environment


Benefits

Boston IVF offers a comprehensive benefits package to employees working a minimum of 30 hours per week, including:

  • Medical, Dental, and Vision Insurance

  • Paid Time Off and 8+ Paid Holidays

  • Company-paid Life Insurance, Long-Term Disability, and AD&D

  • Flexible Spending Accounts

  • Employee Assistance Program

  • 401(k) Retirement Plan

  • Optional benefits including Short-Term Disability, Life Insurance, and AD&D buy-up plans, and more



We're always looking to connect with exceptional talent! While there may not be an immediate opening for this role, we're actively building a pipeline of qualified candidates for future opportunities. If your background aligns with our needs, a member of our Talent Acquisition team may reach out as positions become available.


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