1

Insurance Program Manager Jobs in Spokane, WA (NOW HIRING)

... management, and through actions, creating a positive image of organization to customers, insurance ... Employee Assistance Program * Wellness Program * Jeans are welcome at work every day at AgWest!

Insurance Agent

Spokane, WA · On-site

$89K - $173K/yr

... management, and through actions, creating a positive image of organization to customers, insurance ... Employee Assistance Program * Wellness Program * Jeans are welcome at work every day at AgWest!

Remote Insurance Agent

Spokane, WA · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Remote Insurance Agent

Spokane, WA · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Showing results 21-40

Insurance Program Manager information

See Spokane, WA salary details

$38.9K

$108.7K

$158.7K

How much do insurance program manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for insurance program manager in Spokane, WA is $108,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,400.00 and $134,000.00 per year, depending on experience, location, and employer.

What does an insurance program manager do?

An Insurance Program Manager is responsible for overseeing and coordinating insurance programs within an organization. They develop, implement, and monitor policies and procedures to ensure that insurance coverage meets the company's needs and complies with regulations. Their duties often include managing relationships with insurance carriers, analyzing risk, handling claims, and ensuring cost-effective coverage. They also provide guidance and education to staff about insurance plans and policies.

What are the key skills and qualifications needed to thrive as an insurance program manager?

To thrive as an Insurance Program Manager, you need expertise in insurance products, risk assessment, and program management, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with insurance management software, regulatory compliance systems, and project management tools is often required, and certifications like CPCU or ARM are advantageous. Exceptional leadership, analytical thinking, and strong communication skills set top performers apart in this role. These skills and qualifications are crucial to effectively oversee insurance programs, ensure compliance, minimize risk, and deliver value to clients and stakeholders.

What are some common challenges faced by insurance program managers, and how can they be addressed?

Insurance Program Managers often encounter challenges such as balancing regulatory compliance with client needs, coordinating between multiple stakeholders, and adapting to changes in industry regulations. To address these, it is important to stay current with regulatory updates, foster strong communication channels among internal teams and external partners, and develop robust project management practices. Building relationships with underwriters, brokers, and clients can also help streamline processes and resolve issues efficiently.

What is the difference between Insurance Program Manager vs Insurance Underwriter?

AspectInsurance Program ManagerInsurance Underwriter
CredentialsTypically requires a bachelor’s degree in business, finance, or related field; professional certifications like CPCU or ARM are commonRequires a bachelor’s degree in finance, economics, or related field; certifications like CPCU or AINS are often preferred
Work EnvironmentManages insurance programs, collaborates with teams, and oversees policy developmentEvaluates risks, reviews applications, and determines policy terms and pricing
Employer & Industry UsageUsed in insurance companies, brokers, and agencies for program oversightFound in insurance companies, underwriting firms, and brokers for risk assessment

The Insurance Program Manager focuses on managing and coordinating insurance programs, ensuring they meet business goals. In contrast, the Insurance Underwriter evaluates individual risks to determine policy terms. Both roles require similar credentials and are integral to the insurance industry, but they differ in daily responsibilities and focus areas.

What are popular job titles related to Insurance Program Manager jobs in Spokane, WA?

For Insurance Program Manager jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Insurance Program Manager jobs in Spokane, WA look for?

The top searched job categories for Insurance Program Manager jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Insurance Program Manager jobs?

Cities near Spokane, WA with the most Insurance Program Manager job openings:

Elevated Care Program Coordinator

Elevated Estate Planning PS

Spokane Valley, WA • On-site

$25 - $27/hr

Full-time

Medical, Dental, Vision, PTO

Posted 22 days ago


Job description

ELEVATED CARE PROGRAM COORDINATOR
Help Families Feel Cared For Long After Their Estate Plan Is Signed
At Elevated Estate Planning, exceptional client service doesn't end when documents are signed. Through our Elevated Care Program, we provide ongoing guidance, support, and education that gives families lasting peace of mind.
We're looking for a compassionate, organized, and service-minded leader to oversee the Care Program, support the client service team, and ensure every member receives an exceptional experience.
Why You'll Love Working Here
  • 100% employer-paid medical, dental, and vision insurance for the employee
  • Two weeks paid vacation
  • Ten paid sick days
  • Fifteen paid holidays
  • Half-day Fridays
  • Collaborative, values-driven team
  • Meaningful work serving families

What You'll Do
Lead the Elevated Care Program
  • Oversee the day-to-day operations and continued growth of the Elevated Care Program.
  • Manage the member experience from enrollment through annual renewals.
  • Develop and improve workflows, service standards, and processes.
  • Identify opportunities to increase member engagement and program value.

Lead and Support the Team
  • Supervise, coach, and support the Elevated Care Benefits Administrator.
  • Delegate work, monitor performance, and provide feedback and guidance.
  • Partner with firm leadership on staffing, program goals, and process improvements.

Serve Our Members
  • Serve as a primary relationship manager and escalation point for Elevated Care members.
  • Respond to member questions by phone, email, and text with professionalism, empathy, and sound judgment.
  • Handle sensitive or challenging conversations while maintaining a welcoming client experience.
  • Ensure timely follow-up and accurate documentation of client communications.

Manage Program Operations
  • Coordinate annual renewals, benefit administration, document review cycles, and member communications.
  • Plan and coordinate member workshops, events, newsletters, and educational materials.
  • Track participation, renewals, retention, service needs, and client feedback to identify opportunities for improvement.
  • Maintain program calendars, records, procedures, and reporting tools.
  • Protect client confidentiality and exercise discretion when handling personal, legal, and financial information.

What We're Looking For
We're looking for someone who is:
  • Passionate about delivering exceptional client service
  • Organized, dependable, and detail-oriented
  • An effective people leader who enjoys coaching and supporting others
  • Calm, professional, and solution-oriented, especially in difficult situations
  • Comfortable managing multiple priorities and shifting demands
  • An excellent written and verbal communicator
  • Comfortable spending significant time on the phone
  • Proficient with Microsoft Office; experience with Airtable and Zoom is a plus
  • Collaborative, adaptable, and willing to take ownership

Preferred Experience
  • Customer service, client success, program management, member services, or operations
  • Supervising, training, or mentoring employees
  • Managing recurring programs, renewals, events, communications, or administrative processes
  • Experience in legal, financial, healthcare, insurance, banking, or another professional service environment is helpful but not required

Join Our Team
If you enjoy leading people, building relationships, and creating exceptional client experiences, we'd love to hear from you. Please submit your resume and a brief cover letter explaining why you're interested in joining Elevated Estate Planning and our client-centered approach.
No walk ins or phone calls please.