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Insurance Outsourcing Provider Jobs in Michigan (NOW HIRING)

Stefanini Group

Deskside Technician II

Auburn Hills, MI · On-site

$19.25 - $24.25/hr

Who we are Stefanini is a full service global provider of offshore, onshore and nearshore ... outsourcing services, IT infrastructure outsourcing (help desk support and desktop services ...

Stefanini Group

Deskside Technician II

Auburn Hills, MI

$19.25 - $24.25/hr

Who we are Stefanini is a full service global provider of offshore, onshore and nearshore ... outsourcing services, IT infrastructure outsourcing (help desk support and desktop services ...

Stefanini Group

Deskside Technician II

Auburn Hills, MI · On-site

$19.25 - $24.25/hr

Who we are Stefanini is a full service global provider of offshore, onshore and nearshore ... outsourcing services, IT infrastructure outsourcing (help desk support and desktop services ...

Stefanini Group

Deskside Technician II

Auburn Hills, MI

$19.25 - $24.25/hr

Who we are Stefanini is a full service global provider of offshore, onshore and nearshore ... outsourcing services, IT infrastructure outsourcing (help desk support and desktop services ...

System One

Associate Engineering Technician

Portage, MI · On-site

$25 - $29/hr

Provides technical support to engineering activities by assisting with technical evaluations ... outsourced services and workforce solutions across North America. We help clients get work done ...

System One

Associate Engineering Technician

Portage, MI · On-site

$25 - $29/hr

Provides technical support to engineering activities by assisting with technical evaluations ... outsourced services and workforce solutions across North America. We help clients get work done ...

Wing Assistant

Sales Development Representative

Detroit, MI · On-site

$40K - $50K/yr

Health Insurance * Flexible PTO plus holidays * Fully remote work * Company-wide virtual and/or in ... All core tools and software provided Logistics * Fully remote. Pacific Time/ Eastern Time * 4-year ...

TaskUs USA LLC

Learning Experience Manager

Detroit, MI · On-site

$97 - $145/hr

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... Benefits: * medical, dental, and vision insurance * 401(k) with company match * paid time off ...

Stem Xpert

Technical Writer

Lansing, MI

Company Description Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN provides a unique ... Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting ...

Stem Xpert

Technical Consulting

Lansing, MI

The company provides professional and technical expertise in the fields of Telecom, Education ... Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting ...

TaskUs

Learning Experience Manager

Detroit, MI · On-site +1

$97K - $145K/yr

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) ...

TaskUs

Learning Experience Manager

Detroit, MI · On-site +1

$97K - $145K/yr

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer ... We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) ...

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Insurance Outsourcing Provider information

What is an insurance outsourcing provider?

Insurance outsourcing providers are companies that offer specialized services to insurance firms by handling certain business processes or functions on their behalf. These services can include claims processing, policy administration, customer support, underwriting, IT solutions, and more. Outsourcing allows insurance companies to focus on their core business activities, reduce operational costs, increase efficiency, and access skilled expertise. Commonly outsourced functions help insurers adapt quickly to market changes and improve customer service. The outsourcing provider typically operates under strict data security and compliance standards to protect sensitive information.

What are some common challenges faced by insurance outsourcing providers when working with multiple clients?

Insurance outsourcing providers often navigate challenges such as managing varying client expectations, adapting to different workflows, and ensuring compliance with diverse regulatory requirements. Balancing the unique processes and communication styles of each client requires strong organizational and interpersonal skills. Additionally, providers must maintain data security and confidentiality across all accounts, which demands robust protocols and ongoing staff training.

What are the key skills and qualifications needed to thrive as an insurance outsourcing provider, and why are they important?

To thrive as an Insurance Outsourcing Provider, expertise in insurance processes, regulatory compliance, and risk assessment is essential, often supported by a background in insurance or business administration. Familiarity with insurance management systems, claims processing software, and data security protocols is typically required. Strong client communication, problem-solving abilities, and attention to detail help build trust and ensure service quality. These skills and qualifications are important to efficiently manage outsourced processes, maintain compliance, and deliver value to insurance clients.

What is the difference between Insurance Outsourcing Provider vs Insurance Claims Adjuster?

AspectInsurance Outsourcing ProviderInsurance Claims Adjuster
CredentialsVaries; often includes industry certifications and company-specific trainingState licensing, certifications like AIC or CPCU often required
Work EnvironmentTypically works for third-party companies, often remotely or in office settingsWorks for insurance companies, handling claims on-site or remotely
Employer & Industry UsageServes multiple insurance companies, providing outsourced servicesEmployed directly by insurance companies to assess claims
Search & Comparison IntentUnderstanding outsourcing services for insurance claims processingEvaluating claims adjusters for claims assessment and settlement

The main difference is that an Insurance Outsourcing Provider offers third-party services to insurance companies, managing claims processing at a broader level, while an Insurance Claims Adjuster directly evaluates individual claims for an insurer. The provider focuses on delivering outsourced solutions, whereas the adjuster handles specific claims assessments.

What are popular job titles related to Insurance Outsourcing Provider jobs in Michigan?

For Insurance Outsourcing Provider jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Insurance Outsourcing Provider jobs in Michigan look for?

The top searched job categories for Insurance Outsourcing Provider jobs in Michigan are:

Insurance Outsourcing Provider jobs near you
Infographic showing various Insurance Outsourcing Provider job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Deskside Technician II

Stefanini Group

Auburn Hills, MI • On-site

$19.25 - $24.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Details:
Who we are
Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.
What will you do?
  • Supporting IT equipment in large corporate environment
  • Desktop/laptop tech support (Mac and PC)
  • Windows 7/10 operating systems
  • Support mobile devices, printers, scanners, wireless, VPN, etc.
  • IMAC Support - IT equipment Install/Move/Add/Change
  • Maintain repairs, spare parts, and components
  • Research and troubleshoot problems
  • Maintain system configurations and documentation
  • Track and resolve customer incidents and requests through the client's ticketing tool
  • Troubleshoot and resolve hardware and software issues for Windows devices
  • Backup, restoration, and migration of user data
  • Smart Hands support with networking, server, and telecommunications technologies
  • Printer and peripheral device support
  • Inventory management of IT assets including asset auditing
  • Ability to research and follow appropriate KB articles
  • Ability to work on-call and other after-hours support needs
  • May provide Executive support
  • Various other tasks associated with deskside services
  • May need to be available to provide support at other client locations as needed
  • Other duties as assigned

What do you need to succeed?
  • Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware
  • Able to uphold a positive attitude at all times, even under stressful conditions
  • Experience supporting remote facilities and users
  • Excellent verbal and written communication skills
  • High level of professionalism and strong personal interaction skills
  • Ability to perform in-depth research and troubleshooting for complex technical issues
  • Ability to prioritize and complete all work tasks with minimal supervision
  • Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds
  • Ability and willingness to learn new technologies
  • High School Diploma (required)
  • Deskside / Desktop / End User Computer experience, ideally in a corporate environment
  • Proven ability to handle challenging, rapid-response user support
  • Proven ability to balance, prioritize and organize multiple tasks

Desired Characteristics
  • A+ Certification
  • Microsoft Certified Professional (MCP)
  • ITIL Foundations
  • Lean Six Sigma

What you'll get
  • Work with brilliant minds, often within a global capacity;
  • Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
  • Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.

Why we're different
  • Brazilian and privately owned company;
  • Agility, flexibility, and innovation are in our DNA;
  • Flat organizational structure which enables faster communication and decision making;

Take a look for yourself
Here's one of our own, talking about the culture, space and growth opportunities: https://www.youtube.com/watch?v=j8O37KNINdY
Job Requirements
Details:
What will you do?
  • Supporting IT equipment in large corporate environment
  • Desktop/laptop tech support (Mac and PC)
  • Windows 7/10 operating systems
  • Support mobile devices, printers, scanners, wireless, VPN, etc.
  • IMAC Support - IT equipment Install/Move/Add/Change
  • Maintain repairs, spare parts, and components
  • Research and troubleshoot problems
  • Maintain system configurations and documentation
  • Track and resolve customer incidents and requests through the client's ticketing tool
  • Troubleshoot and resolve hardware and software issues for Windows devices
  • Backup, restoration, and migration of user data
  • Smart Hands support with networking, server, and telecommunications technologies
  • Printer and peripheral device support
  • Inventory management of IT assets including asset auditing
  • Ability to research and follow appropriate KB articles
  • Ability to work on-call and other after-hours support needs
  • May provide Executive support
  • Various other tasks associated with deskside services
  • May need to be available to provide support at other client locations as needed
  • Other duties as assigned

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Pay Range:
Based on Experience

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