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Insurance Operations Jobs in New York (NOW HIRING)

Starr Insurance Companies

AVP, Operations

New York, NY · On-site

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower ... The AVP of Operations is responsible for leading and optimizing the operational processes that ...

Starr Insurance Companies

AVP, Operations

New York, NY · On-site

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower ... The AVP of Operations is responsible for leading and optimizing the operational processes that ...

Wakefern Food Corp.

Insurance Specialist

Edison, NJ · On-site

The Insurance Specialist is responsible for supporting the risk management and insurance team in the day-to-day operations of the Risk Management Division. Primary responsibilities include:

Silna Health

Operations

New York, NY · On-site

$120K - $185K/yr

Operations is core to Silna, and the notoriously opaque world of insurance operations needs someone who can build and optimize the processes that make everything run seamlessly. This role offers the ...

Specialty1 Partners

Insurance Coordinator

White Plains, NY · On-site

$28 - $32/hr

We are currently seeking a Dental Insurance Coordinator to join our team and play a crucial role in ensuring smooth insurance operations for our patients. As a vital part of our practice, you will be ...

Archgroup

Corporate Insurance Specialist

White Plains, NY · On-site +1

$110K - $148K/yr

Insurance Operations * Maintain policy repositories, renewal calendars, broker contacts, and insurance records. * Coordinate the submission of claims to brokers, manage related communications with ...

Archgroup

Corporate Insurance Specialist

New York, NY · On-site +1

$110K - $148K/yr

Insurance Operations * Maintain policy repositories, renewal calendars, broker contacts, and insurance records. * Coordinate the submission of claims to brokers, manage related communications with ...

Archgroup

Corporate Insurance Specialist

New York, NY · On-site +1

$110K - $148K/yr

Insurance Operations * Maintain policy repositories, renewal calendars, broker contacts, and insurance records. * Coordinate the submission of claims to brokers, manage related communications with ...

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Insurance Operations information

See New York salary details

$27.3K

$77.2K

$171.6K

How much do insurance operations jobs pay per year?

As of Sep 9, 2026, the average yearly pay for insurance operations in New York is $77,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,824.00 and $96,754.00 per year, depending on experience, location, and employer.

What is an insurance operations?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What does an insurance operations do?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What are the key skills and qualifications needed to thrive in insurance operations?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the most commonly searched types of Insurance Operations jobs in New York?

The most popular types of Insurance Operations jobs in New York are:

What are popular job titles related to Insurance Operations jobs in New York?

For Insurance Operations jobs in New York, the most frequently searched job titles are:

What job categories do people searching Insurance Operations jobs in New York look for?

The top searched job categories for Insurance Operations jobs in New York are:

Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in New York as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $77,240 per year, or $37.1 per hour.

AVP, Operations

New York, NY • On-site

Starr Insurance Companies
See more jobs at Starr Insurance Companiesexternal

Full-time

Re-posted 26 days ago

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.
Position Overview:
The AVP of Operations is responsible for leading and optimizing the operational processes that support the Casualty Lines underwriting profit centers. This role will collaborate cross-functionally with underwriters, IT, finance, compliance, and customer service teams to ensure process excellence, regulatory compliance, and achievement of business objectives. The AVP of Operations will analyze data, manage resources, and drive continuous improvement initiatives to maximize efficiency and support underwriting profitability.
Key Responsibilities:
  • Oversee operational workflows and resource allocation for Casualty and underwriter teams.
  • Develop, implement, and maintain standard operating procedures (SOPs), ensuring adherence to regulatory and company standards.
  • Monitor and analyze operational KPIs, loss ratios, submission throughput, quote turnaround times, clearance accuracy, and policy issuance efficiency.
  • Partner with underwriters to identify and resolve process bottlenecks impacting service levels, profitability, or compliance.
  • Drive system and process improvement projects (including automation and digital transformation), collaborating with IT and vendor partners.
  • Establish and manage quality assurance practices across documentation, data capture, and transactional accuracy.
  • Support the onboarding, training, and development of operational staff aligned with best practices and underwriting needs.
  • Liaise with finance around premium processing, billing, and reconciliations to eliminate discrepancies and enhance reporting accuracy.
  • Ensure all operations align with legal, regulatory, and internal audit requirements, implementing remediation plans when necessary.
  • Foster a culture of continuous improvement, teamwork, and operational excellence.
  • Provide timely, actionable reporting and analysis to underwriting leadership and executive management.

Soft Skills:
  • Excellent leadership and people management capabilities.
  • Strong communication and interpersonal skills; able to collaborate and negotiate across stakeholder groups.
  • Problem-solving orientation with the ability to anticipate issues and propose effective solutions.
  • Change management and adaptability to fast-paced, dynamic environments.
  • High degree of emotional intelligence and conflict resolution skills.
  • Strategic thinking and ability to balance short-term needs with long-term goals.

Technical Skills:
  • Advanced proficiency in insurance core systems (policy administration, rating, document management).
  • Strong Excel and data visualization skills; familiarity with BI/reporting tools (e.g., Tableau, Power BI).
  • Working knowledge of workflow/process automation and digital tools.
  • Familiarity with regulatory requirements for Casualty and Specialty Lines (including claims and compliance systems).
  • Understanding of operational risk frameworks and controls.
  • Experience with project management platforms and methodologies (e.g., Agile, Lean Six Sigma preferred).

Analytical & Expertise Requirements:
  • 5+ years' experience in insurance operations supporting underwriter profit centers, ideally within Casualty or Specialty Lines.
  • Sound knowledge of P&C insurance products, underwriting processes, and service delivery requirements.
  • Strong analytical abilities, including root-cause analysis, process mapping, and reporting.
  • Demonstrated experience in operational process optimization and performance management.
  • Ability to interpret and act on quantitative/qualitative data (e.g., workflow rates, error trends, service levels).

Performance Objectives:
Operational Efficiency:
Achieve a minimum 10% year-over-year improvement in process cycle times (e.g., submissions to bind, policy issuance).
Quality Assurance:
Maintain an accuracy rate of >98% in policy documentation and transaction processing.
Stakeholder Satisfaction:
Realize at least a 15% increase in underwriter and customer satisfaction scores through enhanced support and communication.
Financial Impact:
Contribute to profit center goals by reducing operational costs by 8% via automation and process improvements.
Compliance:
Achieve full compliance with all audit and regulatory requirements, with corrective actions completed within agreed deadlines.
Staff Development:
Ensure all direct reports complete role-specific training and deliver at least one process improvement initiative per year.
For individuals assigned and/or hired to work in New York, Starr Insurance Companies is required by law to include a reasonable estimate of the compensation range for this role. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training: licensure and certifications: and other business and organizational needs. A reasonable estimate of the current range is $200,000 - $225,000.
Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

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