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Insurance Operations Manager Jobs in Washington, DC

PathForward

Operations Manager

Arlington, VA · On-site

$85K - $95K/yr

Position Summary The Operations Manager is responsible for overseeing and optimizing the day-to-day ... Manage insurance policies and documentation for PathForward's vehicle fleet * Coordinate renewals ...

TeleSolv Consulting

Operations Manager

Washington, DC · On-site

$95K - $105K/yr

Operations Manager Application Deadline: 30 June 2026 Department: Federal Services Employment Type ... insurance; 401(k) retirement savings plan with company match; paid time off (vacation, sick leave ...

U.S.VETS

Operations Manager

Washington, DC

Operations Manager This position reports directly to the Executive Director at the local U.S.VETS ... Coordinates with National Office to ensure site licenses, permits, and insurance certificates are ...

Pae

Operations Manager

Mclean, VA

$115K - $160K/yr

As a key member of the Program Management Office (PMO), the Operations Manager will collaborate ... Disability and life insurance * Pet insurance Note: Benefits may vary based on employment type ...

Amentum

Operations Manager

Mclean, VA · On-site

$115K - $160K/yr

As a key member of the Program Management Office (PMO), the Operations Manager will collaborate ... Disability and life insurance * Pet insurance Note: Benefits may vary based on employment type ...

Raising Cane's

Operations Manager

Manassas, VA · On-site

$24.75/hr

Pet Insurance Perks & Rewards for Restaurant Managers: * Weekly Pay!* * Competitive pay + monthly ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Forestville, MD · On-site

$25.50 - $26.25/hr

Pet Insurance Perks & Rewards for Restaurant Managers: * Weekly Pay!* * Competitive pay + monthly ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Forestville, MD · On-site

$25.50 - $26.25/hr

Pet Insurance Perks & Rewards for Restaurant Managers: * Weekly Pay!* * Competitive pay + monthly ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Manassas, VA

Pet Insurance Perks & Rewards for Restaurant Managers: * Weekly Pay!* * Competitive pay + monthly ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Akima, LLC

Operations Manager

Herndon, VA · On-site

$154K - $194K/yr

The Operations Manager will serve as the senior operational leader for daily execution, ensuring ... insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to ...

Raising Cane's

Operations Manager

Manassas, VA

$24.75/hr

Pet Insurance Perks & Rewards for Restaurant Managers: * Weekly Pay!* * Competitive pay + monthly ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

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All JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Washington, DC

Insurance Operations Manager information

See Washington, DC salary details

$35K

$71.6K

$133.7K

How much do insurance operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for insurance operations manager in Washington, DC is $71,601.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $87,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Operations Manager, and why are they important?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by Insurance Operations Managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

What does an Insurance Operations Manager do?

An Insurance Operations Manager oversees the day-to-day administrative and operational functions of an insurance company or department. They are responsible for streamlining processes, improving efficiency, and ensuring compliance with industry regulations. Their duties often include managing staff, handling budgets, implementing policies, and collaborating with other departments to meet organizational goals. Insurance Operations Managers play a key role in optimizing service delivery and maintaining high standards of customer satisfaction.
What are the most commonly searched types of Insurance Operations jobs in Washington, DC? The most popular types of Insurance Operations jobs in Washington, DC are:
What are popular job titles related to Insurance Operations Manager jobs in Washington, DC? For Insurance Operations Manager jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Manager jobs in Washington, DC look for? The top searched job categories for Insurance Operations Manager jobs in Washington, DC are:
Insurance Operations Manager jobs near you

Operations Manager

PathForward

Arlington, VA • On-site

$85K - $95K/yr

Full-time

Posted 18 days ago

Job description

Position Summary
The Operations Manager is responsible for overseeing and optimizing the day-to-day administrative and operational functions of PathForward. This role ensures that office operations and systems run efficiently and effectively in support of staff and service delivery. Serving as the internal liaison for IT, administration, and key vendors, the Operations Manager brings a proactive, solutions-oriented approach to managing logistics, resources, and operational processes.

This position holds ownership of the organization’s office and operational infrastructure, including management of the office supply budget, information technology, coordination of PathForward vehicle insurance and related documentation, and oversight of administrative workflows for select executives such as mail handling, deposits, and board material preparation. While this role does not supervise staff, it requires a high level of independence, project manager, accountability, and sound judgment in managing resources and making operational decisions.

Key ResponsibilitiesOffice Operations
  • Lead and manage day-to-day office operations to ensure a functional, organized, and professional work environment
  • Identify opportunities to streamline processes and improve operational efficiency across the organization
  • Develop and maintain systems for tracking supplies, equipment, and operational needs
  • Serve as the primary point of contact for facilities-related needs, coordinating with property management and vendors
Budget & Vendor Management
  • Manage the office and operational supply budget, including forecasting, tracking expenditures, and ensuring cost-effective purchasing decisions for office supply needs.
  • Work directly with leaders and staff members to ensure office supplies are properly stocked at all locations.
  • Establish and maintain relationships with vendors (office supplies, facilities, etc.), negotiating pricing where appropriate
  • Monitor and approve routine operational purchases within established budget parameters
IT Coordination
  • Serve as the internal liaison to outsourced IT providers, ensuring timely resolution of issues and clear communication
  • Coordinate IT onboarding and offboarding processes, including equipment setup, access, and retrieval
  • Maintain inventory and tracking of IT equipment and assets
  • Partner with outsourced IT and staff to ensure proper systems and software are available for staff use
  • Troubleshoot IT issues appropriately either independently or partnering with IT
  • Maintain and administer company cellphones for applicable employees
Parking & Facilities Management
  • Partner with Human Resources to maintain parking pass records
  • Assist with onboarding and offboarding by working with outside vendors to activate and terminate parking passes
  • Coordinate parking logistics with building management and ensure compliance with facility policies
  • Address and resolve parking facility-related issues in a timely manner
Vehicle & Insurance Administration
  • Manage insurance policies and documentation for PathForward’s vehicle fleet
  • Coordinate renewals, updates, and claims with Director of Finance and COO as needed.
  • Maintain accurate records of vehicle registrations, usage, and compliance requirements
Financial & Administrative Operations
  • Oversee mail distribution processes, including regular pickup and internal distribution
  • Prepare and deposit checks in accordance with organizational procedures and internal controls
  • Maintain organized and compliant records for operational and administrative functions
Executive and Employee Support
  • Support COO and CEO as needed with executive-level tasks and projects
  • Support preparation and coordination of board and committee materials
  • Assist with logistics for board meetings, including scheduling, document distribution, and setup, and event management
  • Handles the planning and logistics for internal events: monthly pizza parties, staff holiday celebrations, staff retreats etc
  • Supports human resources with employee/onboarding-related tasks: anniversary cards, employee badges, new hire photos, workforce directory, phone extension list
  • Maintains accurate records of divvy card transactions and receipts for assigned executives
  • Monitors PathForward admin email, tracking requests that come in and triaging said requests to the proper internal parties. Ensuring requests are handled in a timely manner and providing professional responses to inquiries.
  • Assists with expense reimbursements for assigned executives
Qualifications
  • 4–6+ years of experience in operations, office management, or administrative management roles
  • Demonstrated experience managing budgets and making cost-conscious purchasing decisions
  • Strong organizational and project management skills with exceptional attention to detail
  • Ability to work independently, prioritize competing demands, and exercise sound judgment
  • Experience coordinating with vendors and managing external partnerships (IT, facilities, insurance, etc.)
  • Proficiency in Microsoft Office (Word, Excel, Outlook); comfort with systems and tracking tools
Preferred Qualifications
  • Experience in a nonprofit or human services environment
  • Experience in internal office operations
  • Experience with meeting and event logistics
  • Experience supporting executive leadership or board operations
  • Demonstrates commitment to diversity.
  • Highly motivated, self-directed and team oriented.
  • Demonstrated ability to exercise good judgement.
  • Consistently treat all clients and staff with respect.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal and organizational skills.
  • Reliable and dependable and able to handle multiple tasks and deadlines,
Core Competencies
  • Ownership & Accountability: Takes full responsibility for operational functions and follows through on outcomes
  • Operational Thinking: Identifies inefficiencies and implements practical, scalable solutions
  • Financial Stewardship: Manages budget responsibly with attention to cost and value
  • Communication & Coordination: Effectively manages relationships across internal teams and external vendors
  • Problem Solving: Anticipates needs and resolves issues proactively
Work Environment

This role is 100% on-site and requires regular presence in the office to support operational needs. Occasional local travel is required for tasks such as mail pickup, bank deposits, and coordination with vendors or facilities.

Physical Requirements:

  • Work is performed in a shelter.
  • Must be able to lift a minimum of 30 pounds.
  • Work is subject to frequent interruption.
  • Subject to work flexible hours that may include weekends and evenings on a case by case basis
  • Subject to work in a variety of weather conditions.