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Insurance Operations Associate Jobs in Cleveland, OH

People Architects

Data Operations Associate

Stow, OH · On-site

The Data Operations Associate plays an important role in supporting day-to-day operations by ... Health, Dental, and Vision Insurance effective on date of hire * Disability and Life Insurance ...

Marsh Berry

Sales Operations Associate

Woodmere, OH · On-site

We are seeking a Sales Operations Associate to join our team. We have a people-first, fast-paced ... insurance agents, brokers and carriers, as well as wealth and retirement plan advisors. Our ...

Lyft

Operations Associate, Flexdrive

Cleveland, OH

... and organized Operations Associate to join our Cleveland team full-time. Reporting into the ... Great medical, dental, and vision insurance options with additional programs available when ...

Lyft

Operations Associate, Flexdrive

Cleveland, OH · On-site

... and organized Operations Associate to join our Cleveland team full-time. Reporting into the ... Great medical, dental, and vision insurance options with additional programs available when ...

Goosehead

Insurance Support Associate

Westlake, OH · On-site

$20 - $25/hr

As an Insurance Support Associate, you'll play a key role in delivering warm, professional support ... in insurance operations. You'll have the opportunity to advance quickly through clearly defined ...

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All JobsInsurance Operations Associate JobsInsurance Operations Associate Jobs in Cleveland, OH

Insurance Operations Associate information

See Cleveland, OH salary details

$10

$25

$51

How much do insurance operations associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for insurance operations associate in Cleveland, OH is $25.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $29.38 per hour, depending on experience, location, and employer.

What are some common challenges faced by Insurance Operations Associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What does an Insurance Operations Associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the key skills and qualifications needed to thrive as an Insurance Operations Associate, and why are they important?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.
What are popular job titles related to Insurance Operations Associate jobs in Cleveland, OH? For Insurance Operations Associate jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Associate jobs in Cleveland, OH look for? The top searched job categories for Insurance Operations Associate jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Insurance Operations Associate jobs? Cities near Cleveland, OH with the most Insurance Operations Associate job openings:
Insurance Operations Associate jobs near you
Insurance Operations Associate II - Hybrid

Insurance Operations Associate II - Hybrid

Vanliner Insurance Company

Richfield, OH • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Headquartered in Richfield, Ohio, Vanliner Insurance Company is a member of Great American Insurance Group. For over 30 years, Vanliner has grown to become the country's top insurance provider for the moving and storage, parcel and home delivery industries. Our mission since day one, has been to provide first-class insurance products and unparalleled customer service to all of our customers. Our success is driven by the expertise, innovation and commitment to customer service that our employees provide. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Founded in 1978 by movers and for movers, Vanliner Insurance Company has grown to become the country's top insurance provider for the moving and storage, last mile and home delivery industries. (https://natl.com/vanliner/)

Vanliner is looking for an Insurance Operations Associate to join their team. The position will work a hybrid schedule out of the Richfield, OH office.

Vanliner's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core inoffice days are Tuesday-Thursday, with the fourth day determined by business needs.

Essential Job Functions and Responsibilities

  • Participates in examining and processing new insurance policies, renewals, endorsements, and cancellations using various systems.
  • Enters or loads data into appropriate systems and researches and resolves data errors.
  • Generates and distributes policy documents, certificates of insurance, and other related materials.
  • Organizes, prepares, and updates reports. Participates in determining and adjusting billing status as needed.
  • Participates in identifying opportunities to streamline procedures, enhance efficiency, and reduce costs.
  • Performs other duties as assigned.

Job Requirements

Education: High School Diploma (Associate degree preferred)Experience: Generally, a minimum of 3 years of experience in insurance operations or customer service. Completion of or continuing progress toward a professional designation preferred, such as Property/Casualty Insurance license.Scope of Job/Qualifications: Working knowledge of local, state, and federal insurance-related policies. Strong analytical and organizational abilities with a focus on prioritization. Working knowledge of insurance data processing systems. Excellent interpersonal and communication skills.

Company:

NIIC National Interstate Insurance Company

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.

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