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Insurance Operations Associate Jobs in Akron, OH

Marsh Berry

Operations Associate

Woodmere, OH · On-site

We are seeking an Operations Associate to join our team. We have a people-first, fast-paced ... With over 40 years of experience, MarshBerry empowers firms in insurance brokerage & distribution ...

Marsh Berry

Sales Operations Associate

Woodmere, OH · On-site

$100K - $120K/yr

We are seeking a Sales Operations Associate to join our team. We have a people-first, fast-paced ... With over 40 years of experience, MarshBerry empowers firms in insurance brokerage & distribution ...

Kohl's

Seasonal Stockroom Operations Associate

Canton, OH · On-site

$17 - $24/hr

You will efficiently process freight, replenishment, and omni channel operations. What You'll Do ... INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection ...

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Insurance Operations Associate information

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How much do insurance operations associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for insurance operations associate in Akron, OH is $25.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $28.99 per hour, depending on experience, location, and employer.

What does an insurance operations associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What are the key skills and qualifications needed to thrive as an insurance operations associate?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.

What are some common challenges faced by insurance operations associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What job categories do people searching Insurance Operations Associate jobs in Akron, OH look for?

The top searched job categories for Insurance Operations Associate jobs in Akron, OH are:

What cities near Akron, OH are hiring for Insurance Operations Associate jobs?

Cities near Akron, OH with the most Insurance Operations Associate job openings:

Insurance Operations Associate jobs near you

Insurance Operations Associate

Shaker Heights, OH • Hybrid

Great American Insurance Group
Insurance Services • 5 - 10K employees

8.8

Company rating: 8.8 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

58th of 315 rated insurance

Great coworkers

People enjoy working here

Good employer

Learn more about Great American Insurance Groupexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

ABA Insurance Services Inc., a division of Great American, has been a market-leading provider of professional liability, bond and P&C coverage for financial institutions for over 35 years, as well as EPLI and cyber for small businesses and D&O for nonprofit organizations.

https://www.abais.com/

ABA Insurance Services is currently seeking an Insurance Operations Associate. The position is based out of the Shaker Heights, OH office. Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely.

Essential Job Functions and Responsibilities

  • Manage policy lifecycle transactions, including new business, renewals, endorsements, and cancellations.

  • Ensure data accuracy and document quality across underwriting and policy administration systems.

  • Generates and distributes policy documents, certificates of insurance, and other related materials, ensuring alignment with organizational standards and regulatory requirements.

  • Serve as a trusted resource for agents, brokers and underwriters.

  • Partner with business teams to improve processes, drive efficiency, and reduce operational friction.

  • Contribute to training, documentation, and knowledge-sharing efforts.

  • Performs other duties as assigned.

Job Requirements

  • High School Diploma (Associate degree preferred)

  • Generally, a minimum of 3 years of experience in insurance operations or customer service.

Business Unit:

ABA Insurance Services

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.

What Great American Insurance Group employees say

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