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Insurance Office Assistant Jobs in Silver Spring, MD

FX Physical Therapy

OFFICE ASSISTANT

Towson, MD · On-site

$15.50 - $16.50/hr

The Clinic Assistant works closely with the patients, Physical Therapists and Office Coordinator to ... General knowledge and ability to verify insurance benefits for all new patients * Qualifications ...

DCS Clinical

Front Office Assistant

Glen Burnie, MD

$26 - $35/hr

Dental Front Office Assistant Location: Glen Burnie & East Baltimore, MD Job Type: Full-Time ... Verify insurance, obtain authorizations, and process claims * Collect co-pays, post payments, and ...

FX Physical Therapy

OFFICE ASSISTANT

Baltimore, MD · On-site

$15.50 - $16.50/hr

The Clinic Assistant works closely with the patients, Physical Therapists and Office Coordinator to ... General knowledge and ability to verify insurance benefits for all new patients * Qualifications ...

Jobs for Humanity

Office Assistants

Glen Burnie, MD

$16.27 - $16.60/hr

Unclassified Office Assistant 6458 Lacrosse Lane NE, Glen Burnie, MD 21061 Pay: $16.27 - $16.60 an ... insurance - Paid time off - Vision insurance Full About us J imagine landscaping is a small ...

Dental Care of Waldorf

Front Office Assistant

Waldorf, MD · On-site

$15 - $20/hr

Overview Dental Care of Waldorf is seeking an energetic Front Office Assistant to join our Waldorf ... Medical, dental, vision, and life insurance * PTO and paid holidays * 401(k) options Qualifications ...

Dental Care Of Waldorf

Front Office Assistant

Waldorf, MD · On-site

$15 - $20/hr

Overview Dental Care of Waldorf is seeking an energetic Front Office Assistant to join our Waldorf ... Medical, dental, vision, and life insurance * PTO and paid holidays * 401(k) options Qualifications ...

Dental Care of Waldorf

Front Office Assistant

Waldorf, MD · On-site

$15 - $20/hr

Overview Dental Care of Waldorf is seeking an energetic Front Office Assistant to join our Waldorf ... Medical, dental, vision, and life insurance * PTO and paid holidays * 401(k) options Qualifications ...

IntraFi

Office Assistant & Receptionist

Arlington, VA · On-site

$24.04 - $26.92/hr

We are seeking a full-time Office Assistant and Receptionist to join our team at our corporate ... insurance Health savings account Life insurance Opportunities for advancement Paid time off ...

IntraFi

Office Assistant & Receptionist

Arlington, VA

$24.04 - $26.92/hr

We are seeking a full-time Office Assistant and Receptionist to join our team at our corporate ... Employee Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee ...

IntraFi

Office Assistant & Receptionist

Arlington, VA · On-site

$24.04 - $26.92/hr

We are seeking a full-time Office Assistant and Receptionist to join our team at our corporate ... insurance Health savings account Life insurance Opportunities for advancement Paid time off ...

IntraFi

Office Assistant & Receptionist

Arlington, VA · On-site

$24.04 - $26.92/hr

We are seeking a full-time Office Assistant and Receptionist to join our team at our corporate ... insurance Health savings account Life insurance Opportunities for advancement Paid time off ...

Seaton Towson

Business Office Assistant

Towson, MD

$20 - $22/hr

... and disability insurances (full-time) * 401(K) with employer matching * Paid training ... Employee Assistance Program Our community is looking for a Business Office Assistant to join our ...

Seaton Towson

Business Office Assistant

Towson, MD · On-site

$16.25 - $21/hr

... and disability insurances (full-time) * 401(K) with employer matching * Paid training ... Employee Assistance Program Our community is looking for a Business Office Assistant to join our ...

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All JobsInsurance Office JobsInsurance Office Assistant JobsInsurance Office Assistant Jobs in Silver Spring, MD

Insurance Office Assistant information

See Silver Spring, MD salary details

$10

$19

$26

How much do insurance office assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for insurance office assistant in Silver Spring, MD is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.

What are popular job titles related to Insurance Office Assistant jobs in Silver Spring, MD?

For Insurance Office Assistant jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Insurance Office Assistant jobs in Silver Spring, MD look for?

The top searched job categories for Insurance Office Assistant jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Insurance Office Assistant jobs?

Cities near Silver Spring, MD with the most Insurance Office Assistant job openings:

Insurance Office Assistant jobs near you
Infographic showing various Insurance Office Assistant job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,715 per year, or $19.6 per hour.

OFFICE ASSISTANT

FX Physical Therapy

Towson, MD • On-site

$15.50 - $16.50/hr

Full-time

Re-posted 18 days ago

Job description

Description:


Summary:

FX Physical Therapy is committed to providing excellent customer service to each and every patient; we want each patient’s experience to be nothing less than exceptional! The Physical Therapy Clinic Assistant is a direct representation of FX and provides the patients first and last impression of FX Physical Therapy. The Clinic Assistant is to create an exceptional experience for every guest and be sure FX is presented at its finest (clean, upbeat, professional, etc.). We require our team to follow our processes and protocols to ensure consistency for the patient’s experience.

The Physical Therapy Clinic Assistant is responsible for working closely with the Physical Therapists and Office Coordinator by supporting the day to day activities and needs of our patients. All employees must model the FX brand by showing passion, creativity, quality and efficiently complete all tasks assigned while achieving goals of the team. The Clinic Assistant works closely with the patients, Physical Therapists and Office Coordinator to ensure communication, consistency, teamwork and ultimately exceed our patient’s expectations.


Compensation & Schedule:

$15.50-$16.50/hour (based on experience)

Tuesday-Thursday 2:30-7 pm


Essential Duties and Responsibilities:

To perform the job successfully the individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Maintain a friendly upbeat mood and demeanor at the front office
  • Must demonstrate professionalism with patients and employees
  • Excellent customer service and communication skills
  • Reliable and takes initiative to complete tasks and protocol accurately and thoroughly
  • General knowledge of FX Physical Therapy services
  • Follow proper procedure for patient intake at the beginning of their appointment
  • Properly collecting patient copays, deductibles and/or past due amounts in POS system
  • Follow up and reschedule all appointments that have been canceled
  • Contact new patient leads in order to get them scheduled
  • Ensures that the clinic is kept clean, neat and organized
  • General knowledge and ability to verify insurance benefits for all new patients
  • Qualifications and Skills:
  • Able to work varying hours and days to meet business needs
  • Effective communicator
  • Able to handle multiple tasks simultaneously
  • Strong interpersonal skills
  • Comfortable working in a fast paced environment
  • Comply with dress code
  • Problem solver
  • Able to take responsibility for actions

Experience:

Preferred knowledge and interest of physical therapy field but not required

Preferred experience and knowledge of verifying insurance benefits but not required

This position description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not intended to create a contract with the employee, or to be an exhaustive list of all responsibilities, activities and skills required of the position and people in the position.



Requirements: