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Insurance Office Assistant Jobs in Rochester, MI

TH Medical

Medical Office Assistant- Southfield

Detroit, MI · On-site

$18.25 - $23/hr

Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match ... Refer to Medical Office Assistant Scope of Practice addendum, attached. Under general supervision ...

TH Medical

Medical Office Assistant - TROY

Detroit, MI · On-site

$17.50 - $22.50/hr

Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match ... Refer to Medical Office Assistant Scope of Practice addendum, attached. Under general supervision ...

Lighthouse Electrical Service

Office Help

Madison Heights, MI · On-site

$15.50 - $20.25/hr

Dental insurance * Health insurance * Vision insurance * 401(k) matching We are seeking a person to ... Answer inbound telephone calls * Assist with developing, updating, and/or reviewing operating ...

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All JobsInsurance Office JobsInsurance Office Assistant JobsInsurance Office Assistant Jobs in Rochester, MI

Insurance Office Assistant information

See Rochester, MI salary details

$9

$17

$23

How much do insurance office assistant jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for insurance office assistant in Rochester, MI is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.47 per hour, depending on experience, location, and employer.

Is being a MOA a good entry level job?

An Insurance Office Assistant is often considered a good entry-level position because it provides experience in customer service, administrative tasks, and insurance industry operations. It typically requires basic computer skills and attention to detail, making it accessible for those starting their careers. However, career growth depends on the individual's skills and opportunities within the company.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What is an insurance assistant?

An insurance assistant is a support professional who helps insurance agents or brokers with administrative tasks such as processing policies, managing client records, and handling customer inquiries. They often use office software and may need knowledge of insurance policies and procedures to perform their duties effectively.

How much do insurance office assistants make?

Insurance office assistants typically earn a median annual salary of around $35,000 to $45,000, depending on experience, location, and the size of the insurance agency. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Many roles require proficiency in office software and good customer service skills.

What are Insurance Office Assistants?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an Insurance Office Assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What is the role of an insurance assistant?

An insurance assistant supports insurance agents or offices by handling administrative tasks such as processing policies, managing client records, scheduling appointments, and preparing documents. They often use insurance software and require good communication skills to assist clients and ensure smooth office operations.

What are some common challenges faced by Insurance Office Assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.
What job categories do people searching Insurance Office Assistant jobs in Rochester, MI look for? The top searched job categories for Insurance Office Assistant jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Insurance Office Assistant jobs? Cities near Rochester, MI with the most Insurance Office Assistant job openings:
Insurance Office Assistant jobs near you
Infographic showing various Insurance Office Assistant job openings in Rochester, MI as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $36,252 per year, or $17.4 per hour.
Medical Office Assistant- Southfield

Medical Office Assistant- Southfield

TH Medical

Detroit, MI • On-site

$18.25 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Be the heart of compassionate care in a patient care support role with us! In this vital role, you'll provide essential assistance and comfort to patients, ensuring they receive the best possible experience during their healthcare journey. If you're dedicated, empathetic, and ready to make a positive impact on patients' lives, we encourage you to apply today and become a crucial part of our caring team!

Benefit Statement

At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
    Medical, dental, vision, and life insurance
    401(k) retirement savings plan with employer match
    Generous paid time off (PTO)
    Career development and continuing education opportunities
    Health savings accounts, healthcare C dependent flexible spending accounts
    Employee Assistance program, Employee discount program
    Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance.

Note: Eligibility for benefits may vary by location and is determined by employment status

Summary / Description

NOTE:  Refer to Medical Office Assistant Scope of Practice addendum, attached.

Under general supervision, and according to established policies and procedures, performs the duties of a Medical Assistant and Patient Services Assistant for assigned area.  Greets visitors, registers patients, contacts various insurance providers and schedules patients according to established guidelines.  Assist physician or physician extender with patient examination by preparing exam room, taking vital signs, assisting during exam, etc.

  1. Greets visitors, answers telephones and directs calls and visitors to appropriate place or person.
  2. Registers patients for outpatient services. Obtains necessary demographic, insurance and related data according to policies and procedures.
  3. Contacts various insurance providers to determine benefit levels and patient co-pays, as needed. Collected and posts payments and prepares daily deposits for monies received.
  4. Pulls and prepares patient charts prior to appointment. Files notes, prescriptions, face sheets and other documentation in medical record.  Copies and releases medical record information, as needed.
  5. Assists physician with patient examinations by preparing exam room, helping to move or position patients for procedures, handling instruments, etc.
  6. Takes vital signs such as temperature, blood pressure and weight. Documents patient's reason for visit and vital signs in patient's chart.
  7. May perform any of the following medical procedures: giving non-intravenous injections, venipuncture, performing EKG's, assisting with stress tests, routine x-rays, PFT's, and other related activities.
  8. Obtains referrals and schedules patient's appointments or procedures according to guidelines.
  9. Enters, reviews, researches and corrects computerized records of patient billing information. Provides billing company with companies of all payments and rejections.
  10. Performs various other support duties such as preparing laboratory slips or statistical data, typing various correspondence, training new personnel, etc.
  11. Follows established policies and procedures to meet minimum like safety standards of JCAHO/OSHA. Actively participates in all safety training including but not limited to cardiopulmonary resuscitation (CPR) and annual safety training.

Skills Required

  1. Analytical ability necessary to handle patient problems, review and verify insurance information, research billing problems and compile data for statistical reports.
  2. Interpersonal skills necessary to effectively communicate with patients, physicians and other personnel.
  3. Some mental/visual strain due to posting of payments, reviewing insurance information, etc.
  4. Technical knowledge of blood pressure techniques.

Minimum Qualifications

  1. High school diploma or GED.
  2. Graduation from a school of practical nursing ...OR...
  3. Completion of one of the following:
    1. PCA/PCT Program
    2. Nurse Assistant Program or equivalent training.
    3. Medical Assistant Program, or six months of experience in a doctor's office or related area performing Medical Assistant duties.
    4. EMT
    5. Phlebotomy training program. Six months direct patient care experience, preferred.
  4.  One year of previous experience performing Medical Assistant or Patient Care Associate duties.
  5. One year of previous experience performing medical office clerical (e.g. insurance verification, authorizations, medical billing, EMR usage) duties in a doctor's office or related area.
  6. Medical Assistant certification preferred.

Facility Description

Children's Hospital of Michigan is an international leader in pediatric and adolescent medicine. Surgical services include general, thoracic, reconstructive and cardiovascular. Imaging technology designed specifically for children provides advanced diagnostic services including Positron Emission Tomography (PET) and MRI. The Children's Hospital of Michigan Emergency Department is a verified Level 1 Pediatric Trauma Center and dedicated pediatric burn center. Experts in pediatric critical care, rehabilitation, and neonatal and perinatal medicine provide care for thousands of children every year at Children's Hospital of Michigan, Children's Hospital of Michigan - Troy and six ambulatory sites.

EEO Statement

Employment practices will not be influenced or affected by an applicant's or employee's  race, color, religion, sex (including pregnancy), national origin, age, disability, genetic  information, sexual orientation, gender identity or expression, veteran status or any other  legally protected status. 

Tenet will make reasonable accommodations for qualified  individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations

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