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Insurance Office Assistant Jobs in Rhode Island (NOW HIRING)

Meals on Wheels of RI

Office Assistant

Providence, RI

$16 - $20/hr

Summary The Office Assistant supports the day-to-day operations of the Finance Department to ... insurance certificates, and ACH forms Coordinate with team on ordering activities, tracking ...

Albert J Marano MD, Inc.

Medical Office Assistant

Johnston, RI · On-site

$36K - $44K/yr

Communicate with insurance companies for proper billing procedures * Escort patients to exam rooms ... We currently have 2 office secretaries, office manager, 2 mid-level practitioners, an RN, an EMG ...

McGill University

Office Assistant C

Providence, RI · On-site

$17.17/hr

Provide basic information on immigration procedures, the international health insurance plan and ... Previous office experience is an asset. * Must be service-oriented; heightened awareness of ...

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Insurance Office Assistant information

See Rhode Island salary details

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How much do insurance office assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for insurance office assistant in Rhode Island is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.72 per hour, depending on experience, location, and employer.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.

What are popular job titles related to Insurance Office Assistant jobs in Rhode Island?

For Insurance Office Assistant jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Insurance Office Assistant jobs in Rhode Island look for?

The top searched job categories for Insurance Office Assistant jobs in Rhode Island are:

What cities in Rhode Island are hiring for Insurance Office Assistant jobs?

Cities in Rhode Island with the most Insurance Office Assistant job openings:

Insurance Office Assistant jobs near you
Infographic showing various Insurance Office Assistant job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,570 per year, or $18.5 per hour.

Office Assistant

Meals on Wheels of RI

Providence, RI

$16 - $20/hr

Full-time

Posted 28 days ago

Job description

Description

Organizational Overview 

Meals on Wheels of Rhode Island (MOWRI) is a mission-driven organization dedicated to meeting the nutritional, safety, and social needs of Rhode Islanders so that they can maintain healthy and independent lifestyles. We believe food is medicine and that access to nutritious, appropriate meals and education plays a vital role in health, disease management, and overall well-being.


Summary 

The Office Assistant supports the day-to-day operations of the Finance Department to maintain accurate records for analysis and reporting purposes. It also assists with related functions when needed such as customer service, data entry, and general office administration. This is a full-time, hourly position; Monday through Friday with core hours of 8:30 am - 4:00 pm; evenings and weekends as needed during high volume periods with advance notice provided.


Essential Duties and Responsibilities

Provide administrative support to the Finance Department by maintaining accurate donation records and acknowledgement letters across designated systems and filing platforms

Assist with revenue processing by entering gift information, preparing deposits, reconciling transactions, and reporting activities

Perform daily banking functions, including reviewing bank activity for any alerts or notifications

Serve as a point of contact for clients, donors, vendors, and staff by responding professionally and promptly to inquiries related to payments, donations, invoices, and departmental processes

Support accounts payable and accounts receivable activities by submitting invoices, assisting with payment tracking, monitoring outstanding balances, and maintaining organized records.

Assist with monthly financial reviews and reconciliations by gathering supporting documentation, researching discrepancies, and preparing information for departmental review

Maintain contract and procurement records including W9s, vendor agreements, insurance certificates, and ACH forms 

Coordinate with team on ordering activities, tracking internal expenses and documentation reporting 

Support compliance and record-retention efforts by organizing financial and administrative records, maintaining filing systems, and preparing documentation for audits and reporting requirements.

Assist the Finance Coordinator with scheduling, calendar management, and the coordination of key departmental deadlines.

Provide administrative support to the Finance Committee by serving as notetaker and preparing meeting minutes

Perform general clerical and administrative duties, including data entry, document preparation, correspondence management, record maintenance, and other duties as assigned to support the efficient operation of the Finance Department



Requirements

Knowledge, Skills and Abilities

Commitment to Meals on Wheels of RI's mission & values 

Ability to manage multiple projects and adjust workflow as needed to meet deadlines and goals 

Attention to detail and accuracy in recordkeeping and documentation

Timely communication between supervisor and other internal team members

Ability to work independently 

Proficiency in Excel

Strong communication skills with external clients and customers

Excellent organizational skills (both digital and physical)

Proficiency in Microsoft Office Suite 

Valid driver's license & reliable transportation


Education and Experience

1-2 years of experience in administrative support, bookkeeping, or related experience

High school diploma or equivalent

Associate degree in Business Administration, Finance, Office Administration, or a related field preferred

Clear results of a background and motor vehicle record check


Work Environment

Work is performed in a building. The noise level in the work environment is usually moderate and the environment is sometimes fast paced. Protocol for safety and security is a priority. Occasional work after normal business hours. Must be able to drive to other locations such as external meetings, within the state.


Physical Demands

While performing the duties of this job, the team member is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands; balance, stoop, kneel or crouch; and talk or hear. The team member must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. 

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