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Insurance Manager Jobs in Scranton, PA (NOW HIRING)

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Insurance Manager information

See Scranton, PA salary details

$37.1K

$82K

$121.3K

How much do insurance manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for insurance manager in Scranton, PA is $81,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $98,000.00 per year, depending on experience, location, and employer.

What is an insurance manager?

An insurance manager oversees the performance of all the employees who work for an insurance branch and verifies that all corporate policies are followed, including the filing of client records. Specifically, as an insurance manager, you supervise a sales agent or broker to help them drive sales and make sure they sell enough policies. Then, you ensure each of your sales agents receives a commission for excelling in their duties. To maximize profits, you set premiums by using actuary data and information from appraisers to determine the likelihood of clients filing claims, as well as the value of their assets. In this role, you are typically involved in many actions that the branch takes, such as the approval, denial, or investigation of claims.

What are the key skills and qualifications needed to thrive as an insurance manager?

To thrive as an Insurance Manager, you need expertise in risk assessment, policy analysis, and regulatory compliance, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with insurance management software, claims processing systems, and industry certifications like CPCU or ARM is highly valuable. Strong leadership, negotiation, and interpersonal skills help build effective teams and maintain client relationships. These abilities are crucial for ensuring seamless operations, regulatory adherence, and delivering excellent service in a competitive insurance environment.

What are some common challenges faced by insurance managers and how can they be addressed?

Insurance Managers often face challenges such as keeping up with changing regulations, managing diverse client portfolios, and balancing risk assessment with customer service. Staying updated with industry regulations and investing in continuous professional development can help address compliance issues. Effective communication and strong organizational skills are essential for managing multiple clients and teams. Additionally, leveraging modern insurance software can streamline operations and enhance accuracy in policy management.

What is the difference between Insurance Manager vs Insurance Underwriter?

AspectInsurance ManagerInsurance Underwriter
CredentialsOften requires insurance-related certifications and management experienceTypically holds actuarial, underwriting, or insurance licenses
Work EnvironmentManages teams, oversees policies, and develops strategies within insurance companiesEvaluates risks, assesses applications, and determines policy terms
Employer & Industry UsageCommonly employed in insurance firms, brokers, and agenciesPrimarily found in insurance companies and underwriting firms
Search & Comparison IntentPeople compare roles involving insurance policy oversight and managementIndividuals interested in risk assessment and policy issuance

The main difference between an Insurance Manager and an Insurance Underwriter lies in their responsibilities. Insurance Managers oversee teams, develop policies, and manage overall operations, while Insurance Underwriters focus on evaluating individual risks and determining policy terms. Both roles require insurance-related credentials and are integral to the insurance industry, but they serve different functions within the insurance process.

More about Insurance Manager jobs

What are the most commonly searched types of Insurance jobs in Scranton, PA?

The most popular types of Insurance jobs in Scranton, PA are:

What job categories do people searching Insurance Manager jobs in Scranton, PA look for?

The top searched job categories for Insurance Manager jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Insurance Manager jobs?

Cities near Scranton, PA with the most Insurance Manager job openings:

Insurance Manager jobs near you
Infographic showing various Insurance Manager job openings in Scranton, PA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $81,961 per year, or $39.4 per hour.

Licensed Insurance Account Manager

Gilmartin Insurance Agency, LLC

Pittston, PA • On-site

Full-time

Dental, Vision, PTO

Re-posted 7 days ago

Job description

Join the Gilmartin Insurance Family!

Gilmartin Insurance has been serving families and businesses across Northeast PA for over 30 years.

We're looking for a licensed Account Manager to join our team and continue our tradition of exceptional insurance service. In this hybrid role, you will be the main point of contact for clients across both personal and commercial lines.

This position suits those who thrive in a supportive, positive, and professional environment. Our staff is equipped with the training and resources necessary to provide the most perfect service we can to uphold the reputation of trust and dependency that we've built in our community.

If you're looking to join a group of fun, hard-working, and caring people, then we'd love to hear from you!



Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Career Growth Opportunities

Appreciation Lunches

Weekly Team Meetings

Team Building / Social Events

Annual Bonus Opportunities

Paid Holidays

Pay Raise Opportunities

Work/Life Balance

Business Casual Attire

Fun Work Environment

Hands on Training


Responsibilities

As an Account Manager, you'll be the primary point of contact for our clients, managing relationships and delivering professional insurance advice with warmth and clarity. You'll handle day-to-day service needs such as policy changes, certificates, billing, renewals, and claims while ensuring clients feel supported and understood. Working closely with producers and your teammates, you'll collaborate to deliver quick responses, simple solutions, and an exceptional client experience that reflects our agency's reputation for professionalism and care.


Requirements

Licensing: Active Pennsylvania Property & Casualty License is required.

Experience: Previous experience in an insurance customer service role or related field is advantageous.

Attitude: A positive and professional outlook. A genuine desire to provide exceptional service to our customers.

Communication Skills: Strong verbal and written communication skills with the ability to convey information clearly and effectively with a positive touch.

Problem-Solving Skills: Ability to think critically and provide effective solutions to customer questions and problems.

Technical Skills: Familiarity with office technology and relevant software tools.