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Health Insurance Manager Jobs in Scranton, PA (NOW HIRING)

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Health Insurance Manager information

See Scranton, PA salary details

$37.1K

$82K

$121.3K

How much do health insurance manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for health insurance manager in Scranton, PA is $81,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $98,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a health insurance manager?

To thrive as a Health Insurance Manager, you need expertise in insurance regulations, claims processing, and health policy, usually backed by a bachelor’s degree in business, healthcare administration, or a related field. Familiarity with claims management systems, insurance software, and certifications such as Health Insurance Associate (HIA) or Certified Insurance Counselor (CIC) is often expected. Strong leadership, problem-solving abilities, and excellent interpersonal communication distinguish top performers in this position. These combined skills ensure effective management of insurance operations, regulatory compliance, and exceptional service to both clients and team members.

What are the primary challenges health insurance managers face in their day-to-day work?

Health Insurance Managers often contend with the complexities of constantly evolving healthcare regulations, adapting processes to maintain compliance, and managing high volumes of claims or policy changes. They must balance the needs of clients, insurance providers, and internal teams while resolving escalated issues quickly and fairly. Effective organization and continuous learning are essential to stay ahead in this dynamic environment. Managing a diverse team and maintaining excellent customer service standards can make the role fast-paced yet rewarding for those who thrive on multi-tasking and handling challenges proactively.

What does a health insurance manager do?

A Health Insurance Manager oversees the administration of health insurance programs, ensuring compliance with regulations and optimizing benefits for employees or clients. They work with insurance providers, manage claims processing, and resolve coverage issues. Their role often involves analyzing policies, negotiating contracts, and implementing cost-effective healthcare solutions. Effective communication and knowledge of healthcare laws are essential for success in this role.

What are the most commonly searched types of Health Insurance jobs in Scranton, PA? The most popular types of Health Insurance jobs in Scranton, PA are:
What job categories do people searching Health Insurance Manager jobs in Scranton, PA look for? The top searched job categories for Health Insurance Manager jobs in Scranton, PA are:
What cities near Scranton, PA are hiring for Health Insurance Manager jobs? Cities near Scranton, PA with the most Health Insurance Manager job openings:

Licensed Insurance Account Manager

Gilmartin Insurance Agency, LLC

Pittston, PA • On-site

$50K - $75K/yr

Full-time

Dental, Vision, PTO

Posted 14 days ago


Job description

Join the Gilmartin Insurance Family!

Gilmartin Insurance has been serving families and businesses across Northeast PA for over 30 years.

We're looking for a licensed Account Manager to join our team and continue our tradition of exceptional insurance service. In this hybrid role, you will be the main point of contact for clients across both personal and commercial lines.

This position suits those who thrive in a supportive, positive, and professional environment. Our staff is equipped with the training and resources necessary to provide the most perfect service we can to uphold the reputation of trust and dependency that we've built in our community.

If you're looking to join a group of fun, hard-working, and caring people, then we'd love to hear from you!



Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Career Growth Opportunities

Appreciation Lunches

Weekly Team Meetings

Team Building / Social Events

Annual Bonus Opportunities

Paid Holidays

Pay Raise Opportunities

Work/Life Balance

Business Casual Attire

Fun Work Environment

Hands on Training


Responsibilities

As an Account Manager, you'll be the primary point of contact for our clients, managing relationships and delivering professional insurance advice with warmth and clarity. You'll handle day-to-day service needs such as policy changes, certificates, billing, renewals, and claims while ensuring clients feel supported and understood. Working closely with producers and your teammates, you'll collaborate to deliver quick responses, simple solutions, and an exceptional client experience that reflects our agency's reputation for professionalism and care.


Requirements

Licensing: Active Pennsylvania Property & Casualty License is required.

Experience: Previous experience in an insurance customer service role or related field is advantageous.

Attitude: A positive and professional outlook. A genuine desire to provide exceptional service to our customers.

Communication Skills: Strong verbal and written communication skills with the ability to convey information clearly and effectively with a positive touch.

Problem-Solving Skills: Ability to think critically and provide effective solutions to customer questions and problems.

Technical Skills: Familiarity with office technology and relevant software tools.