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Insurance Investigator Jobs in Michigan (NOW HIRING)

Investigate insurance claims relating to liability, uninsured motorist, workers' compensation, disability, etc. * Review claim documents and available records for investigative leads * Scrutinize ...

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Surveillance Investigator

Lansing, MI · On-site

$21.75 - $27/hr

Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation Services. Allied Universal ® Compliance and Investigation Services is the premier destination for a ...

Surveillance Investigator

Detroit, MI · On-site

$21.25 - $26.25/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

Surveillance Investigator

Grand Rapids, MI · On-site

$20.75 - $25.50/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

Surveillance Investigator

Lansing, MI · On-site

$21.75 - $27/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

Surveillance Investigator

Detroit, MI · On-site

$21.25 - $26.25/hr

Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation Services. Allied Universal ® Compliance and Investigation Services is the premier destination for a ...

Surveillance Investigator

Grand Rapids, MI · On-site

$20.75 - $25.50/hr

Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation Services. Allied Universal ® Compliance and Investigation Services is the premier destination for a ...

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Investigator

Grand Rapids, MI · On-site

$25 - $35/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

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Insurance Investigator information

See Michigan salary details

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How much do insurance investigator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for insurance investigator in Michigan is $22.46, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $27.64 per hour, depending on experience, location, and employer.

What do insurance investigators do?

An insurance investigator works for an insurance company looking into insurance claims, usually when the claim may be fraudulent. As an insurance claims investigator, you gather information from the insurance adjuster, law enforcement, witnesses, and the claimant. You also make investigative inquiries to determine if the claim is valid or fraudulent. Your job is to document all evidence and present the case to your employer so that the insurance company is protected from false claims.

What are the key skills and qualifications needed to thrive as an insurance investigator, and why are they important?

To thrive as an Insurance Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, law, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, database research tools, and surveillance equipment is typically required. Excellent communication, critical thinking, and integrity are crucial soft skills for interviewing witnesses and writing clear, objective reports. These abilities ensure accurate fraud detection, effective investigations, and compliance with legal standards in the insurance industry.

What are some of the common challenges faced by insurance investigators, and how can they be managed effectively?

Insurance Investigators often encounter challenges such as dealing with uncooperative claimants, navigating complex regulations, and managing a heavy caseload. Building strong communication and interpersonal skills can help when interviewing witnesses or claimants. Staying organized and up-to-date with the latest industry regulations ensures compliance and efficiency. Collaborating closely with claims adjusters, law enforcement, and legal teams also helps in resolving complex cases and maintaining workflow balance.

What is the difference between Insurance Investigator vs Claims Adjuster?

AspectInsurance InvestigatorClaims Adjuster
Required CredentialsLicenses, sometimes certifications in investigation or insuranceLicenses, certifications in claims handling or insurance
Work EnvironmentField investigations, interviews, surveillanceOffice-based, claims assessment, site visits
Employer & Industry UsageInsurance companies, private investigation firmsInsurance companies, third-party administrators
Common Search & ComparisonYesNo

Insurance Investigators focus on uncovering fraud and verifying claims through investigations, often working in the field. Claims Adjusters evaluate and settle insurance claims, primarily working in offices or on-site. While both roles require insurance knowledge and sometimes similar certifications, their daily tasks and work environments differ significantly.

What do you need to be an insurance investigator?

To become an insurance investigator, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a college degree in criminal justice, law enforcement, or a related field. Prior experience in law enforcement, claims adjusting, or related investigative work is often beneficial, along with strong analytical skills and knowledge of insurance policies. Licensing or certification may be required depending on the state or employer.

What are the most commonly searched types of Insurance Investigator jobs in Michigan?

The most popular types of Insurance Investigator jobs in Michigan are:

What cities in Michigan are hiring for Insurance Investigator jobs?

Cities in Michigan with the most Insurance Investigator job openings:

What are popular job titles related to Insurance Investigator jobs in MI?

For Insurance Investigator jobs in MI, the most frequently searched job titles are:

Infographic showing various Insurance Investigator job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 21% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,719 per year, or $22.5 per hour.

Insurance Claims Investigator

Data Surveys Inc

Howell, MI • On-site

$55 - $75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description

Location: On-Site – Howell, Michigan

Data Surveys, Inc. has been leading the private insurance investigative industry for over 50 years, servicing the self-insured, defense attorneys and all major insurance carriers defending against fraudulent claims. We pride ourselves on delivering high-quality results through the extensive teamwork of our investigative and supporting staff. Our team values quality, consistency, open communication, and interdepartmental collaboration that focuses on personal and professional development.

Responsibilities and Qualifications
  • Investigate insurance claims relating to liability, uninsured motorist, workers’ compensation, disability, etc.
  • Review claim documents and available records for investigative leads
  • Scrutinize provided information for evidence of fraudulent claims
  • Clarify individual claims to eliminate misinformation
  • Call and schedule appointments, or make in-person attempts, to obtain verbal statements from parties involved in insurance claims
  • Contact insurance carriers to verify automotive coverage for individuals and/or particular vehicles
  • Take detailed notes regarding investigative efforts to be used for compilation in a written report
  • Utilize dictation/Dictaphone technology to dictate efforts into a written report
  • Be well-organized with strong computer and internet skills, including Microsoft Office and Google Chrome
  • Possess strong communication skills and be able to speak with others comfortably
  • Have a willingness to work a flexible schedule, including weekends
  • Be an individual our team can rely on for punctuality
  • Possess exceptional composition skills fit for a professional environment
  • Reside in the state of Michigan, preferably within the southeast Michigan area
Legal Qualifications
  • All applicants must be willing to submit to a criminal background check and possess a valid driver’s license.
  • Insurance Claims Investigators at Data Surveys, Inc. are required to utilize their own personal vehicles for any necessary road travel throughout the week. Your vehicle needs to be properly registered, insured and reliable. Data Surveys, Inc. provides mileage reimbursement for travel related to investigative efforts.
Benefits
  • Health, Dental and Vision
  • Life, Accidental Death, Long-Term Disability and Short-Term Disability
  • Employer-matched 401k
  • Paid vacation based on tenure
Special Notes
  • Data Surveys, Inc. provides on-the-job training
  • All new hires will start at a designated training rate, paid weekly
  • Production-based compensation dependent on caseload worked each week
  • A majority of the job duties are performed on-site in Howell, Michigan, with some road travel around the State of Michigan
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