Remote Insurance Investigator Jobs in Michigan (NOW HIRING)

Salary: $25.85 - $40.51 Hourly
Location : Lansing, MI
Job Type: Permanent Full Time
Remote Employment: Flexible/Hybrid
Job Number: 6501-26-DIFS-073 DEPT ALT-E
Department: Department of Insurance and Financial Services
Opening Date: 09/04/2026
Closing Date: 9/18/2026 5:00 PM Eastern
Bargaining Unit: NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)
Job Description
The Department of Insurance and Financial Services (DIFS) is seeking an individual to work in public service as an Insurance Investigator in its Office of Insurance Licensing, Investigations, and Audits. This position is an opportunity to build a lifelong career doing work that truly matters - helping to protect consumers and maintaining public confidence in Michigan's insurance industry.
This position serves as an investigator responsible for reviewing and investigating allegations of unlicensed insurance activity, misconduct by licensed individuals and entities, and other potential violations of the Michigan Insurance Code, applicable rules, and other laws administered by DIFS. Investigations may involve insurance producers, agencies, adjusters, insurers, and other regulated individuals and entities.
The investigator reviews complaints and referrals, gathers and analyzes records and other evidence, conducts interviews, conducts research regarding licensing and regulatory information, and evaluates the information obtained to identify potential violations. The position is responsible for maintaining accurate investigative case files and preparing clear, comprehensive written reports documenting investigative findings and recommendations for appropriate regulatory or enforcement action.
The position works collaboratively with DIFS legal staff, other state and federal regulatory agencies, law enforcement agencies, and other governmental entities. Investigators may participate in compliance conferences and may appear and testify regarding their investigations at administrative hearings or court proceedings. This position requires strong analytical, investigative, organizational, interviewing, and written communication skills, along with the ability to exercise sound judgment while managing multiple investigations and competing priorities.
For the specific position description, please click here:
Ideal candidates will have:

• The drive to serve the people of the State of Michigan and make a difference in the insurance and financial services industries.
• The ability to thrive in a dynamic, collaborative, and high-tech environment while demonstrating sound professional judgment and decision-making.
• The ability to work in a regulatory work environment reviewing and interpreting insurance laws, rules, regulations, policies, processes, methods, and techniques.
• A curious and analytical mind capable of identifying possible violations of law, formulating investigative plans, obtaining, and assessing information, and developing recommendations for completion of a case with supporting conclusions.
• The ability to communicate clearly, concisely, and effectively both orally and in writing.
• The desire to work closely with licensees, colleagues, and others to solve problems and obtain pertinent information pertaining to an investigation.
• The ability to work well independently and within a team.
• Experience conducting investigations or related knowledge and/or education.

Other job features:

• Participation in webinars, conference calls, and employee development training.
• DIFS is looking for a team member who has an interest in helping others, who wants to learn and grow as a professional, and who wants to enjoy all the exciting things life in Michigan has to offer. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
• This position provides competitive pay, retirement, health, vision, and dental benefits.

Note: The Salary listed above is a range, and the final salary is determined by the selected candidate's education and experience.
Work Location: This is an in-person position based in Lansing, Michigan, with the possibility for a hybrid work schedule where you would work from home up to three days per week, following a training period, if approved.
Work must be performed in Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expenses are not reimbursed.
Attachment Requirements: Please submit a cover letter summarizing your background and reason for your interest in this position, resume, a 1-3-page professional writing sample or investigative report with confidential information redacted and copy of official college transcripts.
An "official college transcript" must contain the college/university name and address, the degree conferred, and date granted, coursework completed, and the Registrar's signature and/or seal. A scanned or electronic copy is acceptable, if it contains the elements listed above.The college/university does not have to send the transcripts directly to DIFS.
In a document separate from your cover letter, answer the following questions:
Failure to attach the requested documents may result in your application being screened out.
The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out.
DIFS is a Gold-Level Veteran-Friendly Employer, committed to recruiting, training, and retaining veterans and their spouses.
Required Education and Experience
Education
Possession of a bachelor's degree in any major.
Experience
Departmental Analyst 9
No specific type or amount is required.
Departmental Analyst 10
One year of professional experience.
Departmental Analyst P11
Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.
Alternate Education and Experience
Departmental Analyst 9 - 12Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement.
Additional Requirements and Information
View the job specification at:
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the for the agency that posted this position vacancy.
State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
More details on benefits for our new hires are below:
Rewarding Work: State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
Insurance Benefits: The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.
Retirement Programs: The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state's contributions fully vest after just 4 years. More information is available at http://www.mi.gov/orsstatedc.
Vacation and Sick Leave: Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.
Paid Parental Leave: Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child.
Paid Holidays: Eligible employees receive 13 or 14 paid holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
Bonus Programs: Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
Military Pay Differential: Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
Tax-Advantaged Programs: In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
Student Loan Forgiveness: Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information to help determine if you could qualify is available from the U.S. Department of Education.
Tuition Reduction: Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
Alternative and Remote Work Schedules: Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.
Great Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan's affordable cost of living, you can explore all that Michigan has to offer.
Updated: 2/28/24
01
DEPTALT - Do you possess one of the following? A bachelor's degree or higher in any major. If so, please attach a copy of your official college transcripts.ORat least one year of professional level experience in the state classified service; or the equivalent of six months of full-time experience as a Senior Executive Management Assistant 11, 13, or 15 in the state classified service;ORthe Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement. Please attach a copy of your DD214.

• Yes
• No

02
DEPTALTE - Please select your level of experience.

• None to one year of professional experience.
• One to two years of professional experience.
• Two to three years of professional experience.

03
Please select your level of experience working with regulatory statutes, rules, regulations, policies and procedures.

• None
• Less than one year of experience
• 1-2 years of experience
• 2-3 years of experience
• 3-4 years of experience
• 4 or more years of experience

04
Please explain what experience you have gathering, reviewing, and analyzing information or conducting investigations?
05
Describe your experience with and approach to writing reports.