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Insurance Investigator Jobs in Alberta (NOW HIRING)

Wawanesa Insurance

Senior Financial Analyst

Calgary, AB · Hybrid

  • Retirement

  • PTO

About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company ... trends, investigate variances, and prepare materials that support planning, reporting, and ...

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Insurance Investigator information

See Alberta salary details

$11

$23

$43

How much do insurance investigator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for insurance investigator in Alberta is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What do insurance investigators do?

An insurance investigator works for an insurance company looking into insurance claims, usually when the claim may be fraudulent. As an insurance claims investigator, you gather information from the insurance adjuster, law enforcement, witnesses, and the claimant. You also make investigative inquiries to determine if the claim is valid or fraudulent. Your job is to document all evidence and present the case to your employer so that the insurance company is protected from false claims.

What are the key skills and qualifications needed to thrive as an insurance investigator, and why are they important?

To thrive as an Insurance Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, law, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, database research tools, and surveillance equipment is typically required. Excellent communication, critical thinking, and integrity are crucial soft skills for interviewing witnesses and writing clear, objective reports. These abilities ensure accurate fraud detection, effective investigations, and compliance with legal standards in the insurance industry.

What are some of the common challenges faced by insurance investigators, and how can they be managed effectively?

Insurance Investigators often encounter challenges such as dealing with uncooperative claimants, navigating complex regulations, and managing a heavy caseload. Building strong communication and interpersonal skills can help when interviewing witnesses or claimants. Staying organized and up-to-date with the latest industry regulations ensures compliance and efficiency. Collaborating closely with claims adjusters, law enforcement, and legal teams also helps in resolving complex cases and maintaining workflow balance.

What is the difference between Insurance Investigator vs Claims Adjuster?

AspectInsurance InvestigatorClaims Adjuster
Required CredentialsLicenses, sometimes certifications in investigation or insuranceLicenses, certifications in claims handling or insurance
Work EnvironmentField investigations, interviews, surveillanceOffice-based, claims assessment, site visits
Employer & Industry UsageInsurance companies, private investigation firmsInsurance companies, third-party administrators
Common Search & ComparisonYesNo

Insurance Investigators focus on uncovering fraud and verifying claims through investigations, often working in the field. Claims Adjusters evaluate and settle insurance claims, primarily working in offices or on-site. While both roles require insurance knowledge and sometimes similar certifications, their daily tasks and work environments differ significantly.

What do you need to be an insurance investigator?

To become an insurance investigator, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a college degree in criminal justice, law enforcement, or a related field. Prior experience in law enforcement, claims adjusting, or related investigative work is often beneficial, along with strong analytical skills and knowledge of insurance policies. Licensing or certification may be required depending on the state or employer.
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The top searched job categories for Insurance Investigator jobs in Alberta are:

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Insurance Investigator jobs near you
Infographic showing various Insurance Investigator job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $49,647 per year, or $23.9 per hour.

Senior Financial Analyst

Wawanesa Insurance

Calgary, AB • Hybrid

Full-time, Part-time

Retirement, PTO

Re-posted 12 days ago

Job description

Job ID: 10152 


Employment Type: Existing Role 

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Calgary, AB; Edmonton, AB; Toronto (North York), ON. 

Working Business Language: English
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $90,000 - $110,00. Candidates with salary expectations outside of the range are still encouraged to apply. 

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

We are seeking a skilled and motivated Senior Financial Analyst to support the Manager, Finance Business Partner in delivering financial planning, performance reporting, and decision support for the Personal/Commercial Lines business. This role will be responsible for preparing analysis, reporting, forecasts, variance commentary, and financial insights that support the integrity of the financial plan and help inform business discussions.

The successful candidate will bring strong financial analysis capability, excellent technical proficiency, particularly in Power BI and reporting tools, and the ability to translate financial data into clear and practical insights. Working closely with the Manager, Finance Business Partner, this role will analyze results, identify performance trends, investigate variances, and prepare materials that support planning, reporting, and performance management activities.

This role is ideal for a CPA-designated professional with a passion for data-driven decision-making, keen attention to detail, and the confidence to work both independently and as part of a team. Experience in the insurance industry and familiarity with reporting tools such as Power BI are considered strong assets.

Job Responsibilities
  • Support financial planning, budgeting, reforecasting, and monthly plan management activities for the Personal/Commercial Lines business under the guidance of the Manager, Finance Business Partner.
  • Prepare detailed financial plans, operating expense budgets, forecasts, performance reporting packages, and supporting analyses for review with the Manager, Finance Business Partner.
  • Perform monthly and quarterly budget vs. actual and forecast variance analysis, identifying key drivers, trends, risks, and opportunities and summarizing findings for management review.
  • Prepare monthly performance review materials for Personal/Commercial Lines, helping translate financial results into clear commentary, business implications, and discussion points.
  • Maintain and analyze key performance indicators and financial metrics, identifying trends and root causes behind performance shifts across the line of business.
  • Contribute to reporting enhancements, process improvements, and system changes by providing analysis, testing, documentation, and user support as needed.
  • Identify opportunities to improve planning, reporting, and analysis processes and recommend practical improvements to enhance accuracy, consistency, and efficiency.
  • Maintain process documentation, reporting guidance, and training materials related to budgeting, forecasting, and performance reporting procedures.
  • Respond to ad-hoc financial reporting and analysis requests by preparing data pulls, reconciliations, variance analysis, trend reporting, and other customized insights.
  • Provide day-to-day support to business partners on financial reports, budgeting tools, planning processes, and data questions, escalating complex or sensitive matters to the Manager, Finance Business Partner.
  • Assist with interpreting financial reports, setting up departmental budgets, troubleshooting data discrepancies, and ensuring alignment with internal budgeting guidelines, timelines, and reporting standards.
  • Perform additional related duties as assigned. 
Qualifications
  • Minimum of 3 years of experience in financial analysis, management reporting, budgeting, forecasting, or a related finance role.
  • Proficiency with advanced analysis and visualization tools (Power BI, Power Query, Python, etc.).
  • Post-secondary degree in finance, accounting, business, or a related field; CPA designation or active pursuit of a CPA designation is preferred.
  • Strong understanding of financial planning, forecasting, management reporting, accounting concepts, budgeting principles, and variance analysis.
  • Proven ability to deliver high-quality work in a fast-paced environment and meet tight deadlines.
  • Previous experience in the insurance industry is an asset.
  • Effective team player with excellent problem-solving and analytical skills.
  • Strong verbal and written communication skills, with the ability to explain financial information clearly and prepare concise analysis and commentary for management review.


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.  
 

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