1

Insurance Implementation Specialist Jobs in Decatur, GA

Senior Claims Specialist

Atlanta, GA · On-site

$100K - $140K/yr

Hudson Insurance Company is admitted in all U.S. jurisdictions. Hudson has surplus lines ... Develop and implement effective claim resolution strategies. * Manage outside counsel and experts ...

Develop, integrate and implement custom Maximo Service Platform and ensure full integration into ... insurance, and a 401 (k) retirement savings plan. In addition, we provide opportunities for ...

Claims Intake Specialist

Kennesaw, GA · On-site

$55K - $65K/yr

... implementation of improvements. Qualifications * 3+ years of administrative support experience ... Insurance industry (Claims) experience is a plus, but not required. * Highly organized and ...

ServiceNow Analyst

Atlanta, GA · On-site

$57K/yr

ServiceNow Certified Implementation Specialist (CIS). * ITIL Foundation Certification. * Experience ... Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits ...

ServiceNow Certified Implementation Specialist (CIS). * ITIL Foundation Certification. * Experience ... Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits ...

ServiceNow Certified Implementation Specialist (CIS). * ITIL Foundation Certification. * Experience ... Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits ...

next page

Showing results 1-20

Insurance Implementation Specialist information

See Decatur, GA salary details

$13

$33

$70

How much do insurance implementation specialist jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for insurance implementation specialist in Decatur, GA is $33.28, according to ZipRecruiter salary data. Most workers in this role earn between $24.66 and $34.04 per hour, depending on experience, location, and employer.

What is an Insurance Implementation Specialist?

An Insurance Implementation Specialist is a professional who helps insurance companies or agencies integrate new software systems, processes, or policies. They work closely with internal teams and external vendors to ensure smooth transitions, train staff, and resolve any technical or procedural issues during the implementation phase. Their goal is to make sure that new insurance solutions are adopted efficiently and meet all regulatory and business requirements. This role requires strong project management, communication, and problem-solving skills.

What does an implementation specialist do?

An implementation specialist is responsible for deploying and configuring insurance products or systems for clients, ensuring smooth integration with existing processes. They often coordinate with sales, technical teams, and clients, utilizing tools like project management software and requiring strong communication and technical skills. Their work typically involves training users and providing ongoing support during the implementation process.

How much do insurance specialists make in the US?

Insurance Implementation Specialists in the US typically earn between $45,000 and $70,000 annually, depending on experience, location, and employer size. Entry-level roles may start lower, while experienced specialists with certifications can earn higher salaries, often supplemented with benefits and bonuses.

What are the key skills and qualifications needed to thrive as an Insurance Implementation Specialist, and why are they important?

To thrive as an Insurance Implementation Specialist, you need a solid understanding of insurance products, project management, and process analysis, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, CRM software, and data integration tools, as well as certifications like PMP or Agile, are highly beneficial. Exceptional communication, problem-solving, and organizational skills help you coordinate across teams and manage client expectations. These competencies are crucial for ensuring smooth system implementations, client satisfaction, and long-term operational success.

What is the role of an insurance specialist?

An insurance implementation specialist is responsible for onboarding new clients, configuring insurance products, and ensuring smooth integration of policies into company systems. They often collaborate with sales, underwriting, and customer service teams, and may use specialized software to manage policy data and compliance requirements.

How does an Insurance Implementation Specialist typically collaborate with clients and internal teams during the onboarding process?

As an Insurance Implementation Specialist, you will work closely with clients to understand their unique needs and ensure seamless onboarding of insurance products or systems. You’ll serve as a liaison between clients, IT, underwriting, and customer service teams, facilitating clear communication, setting timelines, and troubleshooting issues that arise. Frequent coordination meetings, status updates, and user training sessions are part of your responsibilities, making strong project management and interpersonal skills essential. This collaborative environment offers the opportunity to build both technical expertise and client relationship skills, which are valuable for career advancement in insurance operations or project management.

What is the highest paying position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paying positions. These roles require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy and risk management at the highest level.

What is the difference between Insurance Implementation Specialist vs Insurance Customer Service Representative?

AspectInsurance Implementation SpecialistInsurance Customer Service Representative
Primary RoleImplementing new insurance policies, onboarding clients, and ensuring smooth setupAssisting clients with policy inquiries, billing, and general account support
Required CredentialsInsurance licenses, industry knowledge, communication skillsBasic insurance knowledge, customer service skills, sometimes licenses
Work EnvironmentOffice-based, client-facing, project-orientedCall centers, office settings, remote options
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance companies, customer service centers

The Insurance Implementation Specialist focuses on onboarding and implementing new policies, requiring specific industry knowledge and licenses. In contrast, the Insurance Customer Service Representative handles ongoing client support and inquiries. Both roles are essential in the insurance industry but differ in responsibilities and skill sets.

What are popular job titles related to Insurance Implementation Specialist jobs in Decatur, GA? For Insurance Implementation Specialist jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Insurance Implementation Specialist jobs in Decatur, GA look for? The top searched job categories for Insurance Implementation Specialist jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Insurance Implementation Specialist jobs? Cities near Decatur, GA with the most Insurance Implementation Specialist job openings:
Senior Claims Specialist

Senior Claims Specialist

Odyssey

Atlanta, GA • On-site

$100K - $140K/yr

Other

Re-posted 16 days ago


Job description

Headquartered in New York City with offices throughout the U.S. and in Vancouver, Canada, Hudson is a market-leading specialty insurer that offers a wide range of property and casualty insurance products to corporations, professional firms and individuals through retailers, wholesalers and program administrators.

Hudson underwrites specialty primary and excess insurance on an admitted basis through Hudson Insurance Company and on a non-admitted basis through Hudson Specialty Insurance Company and Hudson Excess Insurance Company. Hudson Insurance Company is admitted in all U.S. jurisdictions. Hudson has surplus lines eligibility in all U.S. jurisdictions through Hudson Specialty Insurance Company and Hudson Excess Insurance Company.

Collectively known as Hudson Insurance Group, its companies are rated A (Excellent) by A.M. Best, Financial Size Category XV. Hudson Insurance Group is the U.S. Insurance Division of Odyssey Group, a leading worldwide underwriter of reinsurance and specialty insurance and wholly owned by Fairfax Financial Holdings Limited.

Position Summary: The Senior Claims Specialist is responsible for managing all aspects of complex third-party liability claims, including class actions and high exposure matters, from inception through conclusion, brought against a wide variety of insureds, with a concentration in employment practices matters.

In order to be successful, the Specialist must be able to work as a team member not only within the claims department, but also develop relationships with other departments, primarily underwriting. The Specialist must be able to prioritize, and to timely complete all tasks and comply with department policies and procedures. In addition, the Specialist must be committed to the role and the demands of a high performing claims team. This position requires occasional travel to attend client service meetings, mediations, and trials.

Essential Duties:

  • Provide superior customer service to internal and external stakeholders.
  • Direct and oversee claim investigations.
  • Manage litigation from inception through resolution.
  • Make coverage determinations and prepare coverage position letters.
  • Investigate losses and document all claim-handling activities.
  • Evaluate, project, and monitor potential exposures.
  • Set and manage judgmental reserves.
  • Develop and implement effective claim resolution strategies.
  • Manage outside counsel and experts to control costs and expenses.
  • Collaborate with underwriting partners on policy renewals.
  • Identify existing claims and emerging trends to support business objectives and strengthen client relationships.
  • Prepare and deliver presentations to claims and underwriting management.
  • Keep supervisor informed of activities and situations which will impact the achievement of corporate and department goals and objectives.
  • Perform other related duties as required to achieve the goals and objectives of the company and department.

Skills, Knowledge and Abilities:

  • Strong drive and commitment to the role.
  • Excellent written and oral communication skills.
  • Excellent analytical, organizational, and problem-solving skills.
  • Excellent knowledge of Excel, Word, and Outlook.
  • Strong interpersonal skills.
  • Must be detailed-oriented.
  • Time management and decision-making ability.
  • Ability to maintain confidentiality of company-sensitive data.
  • Proven ability to analyze policies of insurance and legal documents.
  • Excellent negotiation skills.

Education/Experience:

  • Bachelor's Degree or equivalent required. JD highly preferred. Multi-state claim adjuster licenses preferred.
  • 3+ years of experience managing complex insurance claims (primary and excess), litigation and/or arbitration.
  • Directors and Officers insurance experience essential. Employment Practices insurance experience highly preferred.

In New York City, NY the pay range for the role is $100,000 - $140,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  In addition, Hudson offers a comprehensive benefits package. This range is specific to New York City, NY and may not be applicable to other locations.

We are an E-Verify employer - all hired positions require successfully passing an E-Verify Check.  

Navigate the links below to learn more about careers at OdysseyRe.

Workplace Initiatives

Career Areas for Professionals

A Rewarding Workplace

Follow us on LinkedIn for company highlights          

#Hudson