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Implementation Jobs in Decatur, GA (NOW HIRING)

Incident IQ

Implementation Specialist

Atlanta, GA

The Implementation Specialist is the subject matter expert who works directly with our K-12 School District clients to understand detailed client needs in order to deliver a tailored Incident IQ ...

Medlytix

Implementation Specialist

Roswell, GA · Remote

Medlytix is seeking a highly organized and proactive Client Implementation Specialist to support our Client Success Engineering team. This role will play a critical part in managing client onboarding ...

Medlytix

Implementation Specialist

Roswell, GA · On-site

Medlytix is seeking a highly organized and proactive Client Implementation Specialist to support our Client Success Engineering team. This role will play a critical part in managing client onboarding ...

AirLife

Implementation Tech

Alpharetta, GA · On-site

$48K/yr

POSITION SUMMARY The Implementation Tech is an entry-level, field-based role responsible for supporting AirLife product installations and conversions in hospital environments. This position is ideal ...

OpenGov Inc.

Implementation Analyst

Atlanta, GA · On-site

$75K - $82K/yr

We are seeking an Implementation Analyst (IA) to support the successful delivery of GAB implementations by executing configuration, scripting, and solution design under the guidance of OpenGov ...

KNAPP

Implementation Manager

Kennesaw, GA · On-site

The Implementation Manager will collaborate with other project stakeholders to ensure the success and quality of the overall project. Essential Tasks and Responsibilities: * Support and guide ...

WorkNovas LLC

Implementation Consult

Alpharetta, GA · On-site

Implementation Consultant Location: Alpharetta, GA Type: 5 days Onsite Note :- We need a Developer/Infra Admin/QA lead who have transitioned into Project manager for this role . The guy we are hiring ...

AirLife

Implementation Tech

Alpharetta, GA · On-site

$48K/yr

POSITION SUMMARY The Implementation Tech is an entry-level, field-based role responsible for supporting AirLife product installations and conversions in hospital environments. This position is ideal ...

Medlytix

Implementation Specialist

Roswell, GA · On-site +1

Medlytix is seeking a highly organized and proactive Client Implementation Specialist to support our Client Success Engineering team. This role will play a critical part in managing client onboarding ...

Sbdinc

Implementation Specialist

Marietta, GA

Implementation Specialist - Onsite Marietta, GA - 75% Travel required Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and ...

US Bank

Implementation Specialist

Atlanta, GA · Hybrid

Implementation Specialists are responsible for onboarding new customers onto TravelBank's solution. Responsibilities include: consultation to determine the best configurations for the client ...

Sbdinc

Implementation Specialist

Atlanta, GA · On-site

Implementation Specialist - Onsite Marietta, GA - 75% Travel required Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and ...

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See Decatur, GA salary details

$38.1K

$101.1K

$164K

How much do implementation jobs pay per year?

As of May 31, 2026, the average yearly pay for implementation in Decatur, GA is $101,068.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $118,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Implementation Specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a relevant degree or experience in IT, business, or a related field. Familiarity with CRM or ERP systems, API integrations, and project management tools like Jira or Asana is typically required. Outstanding communication, problem-solving, and customer service skills set top performers apart in this role. These abilities are crucial for ensuring smooth client onboarding, efficient system integration, and maintaining high customer satisfaction.

What are some common challenges faced in an Implementation role, and how can candidates prepare for them?

Professionals in Implementation roles often encounter challenges such as managing multiple client projects simultaneously, adapting to changing requirements, and ensuring effective communication between technical teams and clients. To prepare, candidates should develop strong organizational and project management skills, as well as the ability to translate technical information into clear, client-friendly language. Building experience with common project management tools and practicing active listening can also help candidates excel in this collaborative and fast-paced environment.

What does an Implementation Specialist do?

An Implementation Specialist is responsible for managing the deployment and integration of new software, systems, or processes within an organization. They work closely with clients or internal teams to understand requirements, configure solutions, and ensure a smooth transition from old to new systems. Their duties often include training users, troubleshooting issues, and providing ongoing support to ensure successful adoption. Implementation Specialists play a key role in helping organizations maximize the value of their new technologies or processes.
What are the most commonly searched types of Implementation jobs in Decatur, GA? The most popular types of Implementation jobs in Decatur, GA are:
What are popular job titles related to Implementation jobs in Decatur, GA? For Implementation jobs in Decatur, GA, the most frequently searched job titles are:
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What cities near Decatur, GA are hiring for Implementation jobs? Cities near Decatur, GA with the most Implementation job openings:
Implementation jobs near you
Infographic showing various Implementation job openings in Decatur, GA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $101,068 per year, or $48.6 per hour.
Implementation Specialist

Implementation Specialist

Incident IQ

Atlanta, GA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Company Overview:

About Us:
Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students.

Purpose:
Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We're focused on delivering the tools, support, and partnerships that help make that vision a reality.

Mission:
Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We're reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education.

Implementation Specialist Overview:

The Implementation Specialist is the subject matter expert who works directly with our K-12 School District clients to understand detailed client needs in order to deliver a tailored Incident IQ Platform solution while managing expectations, timelines, and resources. The Implementation Specialist coordinates communications and activities between internal teams and clients and is critical to the overall success of every project. No two projects are the same, allowing for creative solutions that satisfy each client.

This position is responsible for executing and overseeing the project management activities related to the implementation of cloud software and services for new clients and providing ongoing support.

We look for excellent communication, time management, and organization skills with the ability to juggle multiple personalities and projects. You must have a strong technical aptitude and a good understanding of hardware, software, mobile and networking technologies and a passion for customer satisfaction.

Implementation Specialist Responsibilities:

  • Lead and manage Client Onboarding projects for Incident IQ cloud software products and related services from after sale to go-live
  • Serve as a primary point of contact between clients and the support team during all phases of the implementation project to achieve defined success, including the recognition and handling of escalated issues.
  • Communicate directly with the client to manage expectations, scope changes, and monitor client contributions to the project
  • Maintain documentation and record project status updates using internal tools to track progress against milestones and identify any items holding up further implementation.
  • Provide assistance with implementation tasks including installation, configuration to meet client preferences, training, and support for the initial implementation period
  • Manage multiple/simultaneous implementation projects
  • Recognize opportunities for process improvement and provide input for proper implementation
  • May participate in special projects or other duties as assigned

Implementation Specialist Requirements:

  • Bachelor's Degree or global equivalent in a related discipline.
  • 1 to 3 years of related professional customer experience; prefer SaaS Customer Success
  • Basic planning/organizational skills and techniques
  • Basic analysis and problem solving skills
  • Excellent verbal and written communication skills including both inbound and outbound phone calls and general proficiency in business writing
  • Ability to communicate and develop relationships with all levels of the organization
  • Resourceful, flexible, adaptable and ability to work well with limited direction and oversight
  • Professional and confident presence with a consultative, customer-focused attitude
  • Strong sense of ownership and the ability to manage multiple independent projects simultaneously
  • Proven professional experience with both client/server and cloud based (SaaS) applications and services
  • Possess strong technical aptitude and experience working with enterprise-class business software solutions
  • Excellent computer skills including proficiency with Microsoft Office applications, SaaS applications, and webinar or conference/meeting applications.
  • Proven professional experience with project management, including scheduling of tasks and management of small to mid-sized projects

What makes Incident IQ different:

  • We facilitate whole-person growth where employees can develop personally as well as professionally.
  • We offer an energetic and collaborative environment; everyone's opinion matters!
  • We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
  • We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta!

Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).

Incident IQ is an Equal Opportunity Employer