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Implementation Specialist Jobs in Decatur, GA (NOW HIRING)

Deluxe Corporation

Implementation Specialist I

Atlanta, GA · On-site

$60K - $65K/yr

Prepare implementation status reports for project managers, clients, and as required, internal management. * Implement up to five small projects (each 100 hours or less) simultaneously. Assist on ...

Deluxe

Implementation Specialist I

Atlanta, GA

$60K - $65K/yr

Prepare implementation status reports for project managers, clients, and as required, internal management. * Implement up to five small projects (each 100 hours or less) simultaneously. Assist on ...

Deluxe Corporation

Implementation Specialist I

Atlanta, GA · On-site

$60K - $65K/yr

Prepare implementation status reports for project managers, clients, and as required, internal management. * Implement up to five small projects (each 100 hours or less) simultaneously. Assist on ...

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All JobsImplementation Specialist JobsImplementation Specialist Jobs in Decatur, GA

Implementation Specialist information

See Decatur, GA salary details

$13

$33

$70

How much do implementation specialist jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for implementation specialist in Decatur, GA is $33.28, according to ZipRecruiter salary data. Most workers in this role earn between $24.66 and $34.04 per hour, depending on experience, location, and employer.

How does an implementation specialist interact with clients and internal teams during a project rollout?

As an Implementation Specialist, you serve as the primary point of contact between clients and your company during the project rollout phase. You’ll coordinate closely with clients to understand their requirements, provide training, and troubleshoot any issues that arise. Internally, you collaborate with project managers, developers, and support teams to ensure a smooth transition from sales to deployment, addressing both technical and process-related challenges. Effective communication and organization are key, as you often balance multiple projects and stakeholders simultaneously.

Is implementation specialist a stressful job?

Implementation specialists often face deadlines and complex client requirements, which can create stressful situations. The role requires strong problem-solving skills, attention to detail, and the ability to manage multiple projects simultaneously, but stress levels vary depending on the organization and workload.

What does an implementation specialist do?

An implementation specialist works with companies that adopt new software systems, making sure the system meets the client’s needs. As an implementation specialist, your duties are to assist with the installation and customization of software as a service (SaaS) systems. Your responsibilities include collecting data about company objectives and facilitating training sessions for company employees. Depending on the size of your client company and the scope of the system implementation, you may work independently or with a team of implementation specialists. As an implementation specialist, you report to an implementation manager or engagement manager.

Is implementation specialist entry level?

Implementation specialists can be entry-level or require some experience, depending on the company and industry. Entry-level roles typically focus on basic training, supporting project teams, and learning company-specific tools and processes. More advanced positions may require prior experience or certifications in project management or relevant software.

What are the key skills and qualifications needed to thrive as an implementation specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a background in business or information technology. Familiarity with CRM software, data integration tools, and relevant certifications such as PMP or ITIL are often valuable. Excellent communication, problem-solving, and customer service skills help build client trust and ensure smooth onboarding processes. These skills are crucial for successfully deploying solutions, meeting client expectations, and driving long-term customer satisfaction.

What is the difference between Implementation Specialist vs Customer Support Specialist?

AspectImplementation SpecialistCustomer Support Specialist
Primary FocusDeploying and configuring products or services for clientsAssisting customers with troubleshooting and ongoing support
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, product knowledge
Work EnvironmentProject-based, client-facing, technical teamsCall centers, help desks, customer service teams
CertificationsRelevant technical or industry certifications often preferredCustomer service or support certifications beneficial

While both roles involve client interaction, Implementation Specialists focus on deploying and configuring products, ensuring successful implementation. Customer Support Specialists primarily handle ongoing support and troubleshooting. The roles differ in scope, with Implementation Specialists often working on projects from start to finish, whereas Customer Support Specialists provide continuous assistance post-implementation.

More about Implementation Specialist jobs
What are the most commonly searched types of Implementation Specialist jobs in Decatur, GA? The most popular types of Implementation Specialist jobs in Decatur, GA are:
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What job categories do people searching Implementation Specialist jobs in Decatur, GA look for? The top searched job categories for Implementation Specialist jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Implementation Specialist jobs? Cities near Decatur, GA with the most Implementation Specialist job openings:
Implementation Specialist jobs near you
Infographic showing various Implementation Specialist job openings in Decatur, GA as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $69,225 per year, or $33.3 per hour.

ServiceNow Implementation Specialist HR

Integrated Technology Strategies, Inc.

Atlanta, GA • On-site

Full-time

Re-posted 27 days ago

Job description

Salary:

Integrated Technology Strategiesis a provider of information technology consulting. Digital transformation, improving business performance, developing strategies and enhancing value is at the core of what we are.

Integrated Technology Strategies is looking to hire aServiceNow Implementation Specialist HR to be a part of our Consulting team.

We are looking for ServiceNow Implementation Specialist HR, you will work as part of a agile development team focused on the deployment of deploying the HRSD Professional module.

Major Responsibilities:

  • Coordinate with business stakeholders and current consultants to understand and refine the path for HR Support.
  • We have a high-level execution plan for HRSD with a go-live in October. The Implementation Specialist will guide a methodical approach to defining Centers of Excellence (COEs), HR Topics, HR Categories, HR
  • Services, and the deployment of the Employee Self Service Portal, based on the Now Create Implementation methodology.
  • Provide guidance and best practices for leveraging Universal Request, Process Automation Designer, and
  • Playbooks to compliment/enhance HR Case Management.
  • Provide ongoing feedback/guidance on developer work to ensure adherence to best practices and maintain proximity to out-of-the-box.