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Implementation Specialist Jobs in Decatur, GA (NOW HIRING)

TSMG

Depot Operator/Specialist

Atlanta, GA · On-site

The Depot Operator/Specialist is responsible for perform all tasks necessary within operating facilities(Depot) to keep the operation running smoothly. Eligibility: * High School Diploma or GED;

TSMG

Depot Operator/Specialist

Atlanta, GA · On-site

The Depot Operator/Specialist is responsible for perform all tasks necessary within operating facilities(Depot) to keep the operation running smoothly. Eligibility: * High School Diploma or GED;

E-Solutions

ServiceNow Admin

Atlanta, GA · On-site

ServiceNow Certified Implementation Specialist certification is preferred. Minimum 4 years of experience as a ServiceNow Administrator, with at least 1 year of experience in an L2 support role. Deep ...

Avcend

Sr. ServiceNow Developer

Atlanta, GA · On-site

$52 - $71.50/hr

Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable. * Excellent problem-solving skills and attention to detail. * Strong ...

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Implementation Specialist information

See Decatur, GA salary details

$13

$33

$70

How much do implementation specialist jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for implementation specialist in Decatur, GA is $33.28, according to ZipRecruiter salary data. Most workers in this role earn between $24.66 and $34.04 per hour, depending on experience, location, and employer.

How does an implementation specialist interact with clients and internal teams during a project rollout?

As an Implementation Specialist, you serve as the primary point of contact between clients and your company during the project rollout phase. You’ll coordinate closely with clients to understand their requirements, provide training, and troubleshoot any issues that arise. Internally, you collaborate with project managers, developers, and support teams to ensure a smooth transition from sales to deployment, addressing both technical and process-related challenges. Effective communication and organization are key, as you often balance multiple projects and stakeholders simultaneously.

Is implementation specialist a stressful job?

Implementation specialists often face deadlines and complex client requirements, which can create stressful situations. The role requires strong problem-solving skills, attention to detail, and the ability to manage multiple projects simultaneously, but stress levels vary depending on the organization and workload.

What does an implementation specialist do?

An implementation specialist works with companies that adopt new software systems, making sure the system meets the client’s needs. As an implementation specialist, your duties are to assist with the installation and customization of software as a service (SaaS) systems. Your responsibilities include collecting data about company objectives and facilitating training sessions for company employees. Depending on the size of your client company and the scope of the system implementation, you may work independently or with a team of implementation specialists. As an implementation specialist, you report to an implementation manager or engagement manager.

Is implementation specialist entry level?

Implementation specialists can be entry-level or require some experience, depending on the company and industry. Entry-level roles typically focus on basic training, supporting project teams, and learning company-specific tools and processes. More advanced positions may require prior experience or certifications in project management or relevant software.

What are the key skills and qualifications needed to thrive as an implementation specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a background in business or information technology. Familiarity with CRM software, data integration tools, and relevant certifications such as PMP or ITIL are often valuable. Excellent communication, problem-solving, and customer service skills help build client trust and ensure smooth onboarding processes. These skills are crucial for successfully deploying solutions, meeting client expectations, and driving long-term customer satisfaction.

What is the difference between Implementation Specialist vs Customer Support Specialist?

AspectImplementation SpecialistCustomer Support Specialist
Primary FocusDeploying and configuring products or services for clientsAssisting customers with troubleshooting and ongoing support
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, product knowledge
Work EnvironmentProject-based, client-facing, technical teamsCall centers, help desks, customer service teams
CertificationsRelevant technical or industry certifications often preferredCustomer service or support certifications beneficial

While both roles involve client interaction, Implementation Specialists focus on deploying and configuring products, ensuring successful implementation. Customer Support Specialists primarily handle ongoing support and troubleshooting. The roles differ in scope, with Implementation Specialists often working on projects from start to finish, whereas Customer Support Specialists provide continuous assistance post-implementation.

More about Implementation Specialist jobs
What are the most commonly searched types of Implementation Specialist jobs in Decatur, GA? The most popular types of Implementation Specialist jobs in Decatur, GA are:
What are popular job titles related to Implementation Specialist jobs in Decatur, GA? For Implementation Specialist jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Implementation Specialist jobs in Decatur, GA look for? The top searched job categories for Implementation Specialist jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Implementation Specialist jobs? Cities near Decatur, GA with the most Implementation Specialist job openings:
Implementation Specialist jobs near you
Infographic showing various Implementation Specialist job openings in Decatur, GA as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $69,225 per year, or $33.3 per hour.

Implementation Specialist - Advanced Planning Systems - SCM Connections

McKinsey & Company

Atlanta, GA • On-site

Full-time

Posted 18 days ago

McKinsey & Company rating

8.5

Company rating: 8.5 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

20th of 72 rated business consultants

Job description

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You've come to the right place.
YOUR IMPACT
You will spend a significant part of your time in working with McKinsey clients to design and implement advanced digital planning solutions.
You will participate in the complete lifecycle of a project from design to delivery of Advanced Planning Systems (APS) solutions for clients across industries and geographies, specializing in SAP IBP software implementations, advanced planning analytics, and machine learning solutions.
You will work closely with solution architects to develop clear functional and technical design, document data requirements and build complex datasets, and configure the APS platform based on the blueprint laid out during design to solve deep operations/supply chain problems. You will also create and execute workflow and data analytics test-cases and document issues and track progress of issue resolution.
You will also work with McKinsey's internal product teams as well as third party planning solution providers to shape future solution roadmap based on client's pain points and business requirements.
You will be based in our Atlanta, Boston, Chicago, Dallas or Washington DC office. You will be a part of MSC-X, the analytics wing of McKinsey & Company's Manufacturing and Supply Chain practice and will work directly with McKinsey project teams and clients across regions and sectors on complex supply chain planning problems.
YOUR GROWTH
Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues-at all levels-will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else.
When you join us, you will have:
  • Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
  • A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
  • Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
  • World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

YOUR QUALIFICATIONS AND SKILLS
  • Graduate or postgraduate degree in science, engineering, mathematics, business or MBA; master's degree in supply chain optimization / operation research / industrial engineering is a plus
  • 5+ years of experience in supply chain or related field
  • SAP IBP and/or o9 implementation experience required
  • CI-DS experience is preferred
  • Exposure to agentic AI and how it is leveraged in supply chain planning
  • Good understanding of demand planning, inventory optimization, supply chain planning or operational supply chain fundamentals
  • Familiarity with supply chain data and supply chain data systems such as ERP platforms
  • Familiarity with data extraction, data transformation, analytics, and visualization tools
  • Exposure to advanced optimization techniques such as mixed integer linear programming, statistical analyses, and machine learning
  • Good written and verbal communication skills in English are required; Bilingual (Spanish/English) skills are preferred

Please review the additional requirements regarding essential job functions of McKinsey colleagues.
Our unwavering commitment to integrity drives everything we do, guiding us to always act in the best interests of our clients, our people, and the communities we serve.

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