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Implementation Specialist Jobs in Decatur, GA (NOW HIRING)

Sonsoft Inc

Apttus Implementation Expert

Alpharetta, GA · On-site

Provide hands-on implementation support of the contract management Apttus project to successful completion under the direction of in-house Project Manager and Implementation Team. Work under minimal ...

TSMG

Depot Operator/Specialist

Atlanta, GA · On-site

The Depot Operator/Specialist is responsible for perform all tasks necessary within operating facilities(Depot) to keep the operation running smoothly. Eligibility: * High School Diploma or GED;

TSMG

Depot Operator/Specialist

Atlanta, GA · On-site

The Depot Operator/Specialist is responsible for perform all tasks necessary within operating facilities(Depot) to keep the operation running smoothly. Eligibility: * High School Diploma or GED;

PROCYON Technostructure

SERVICE NOW DEVELOPER

Atlanta, GA · On-site

$52 - $71.50/hr

Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable. * Excellent problem-solving skills and attention to detail. * Strong ...

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All JobsImplementation Specialist JobsImplementation Specialist Jobs in Decatur, GA

Implementation Specialist information

See Decatur, GA salary details

$13

$33

$70

How much do implementation specialist jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for implementation specialist in Decatur, GA is $33.28, according to ZipRecruiter salary data. Most workers in this role earn between $24.66 and $34.04 per hour, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

Implementation specialists typically do not earn $500,000 annually; such high salaries are usually associated with executive roles, specialized surgeons, or successful entrepreneurs. High-paying jobs often require advanced skills, extensive experience, and sometimes ownership or leadership positions. For most professionals, reaching this level involves significant career progression and performance-based bonuses or equity.

What does an implementation specialist do?

An implementation specialist is responsible for deploying and configuring products or services for clients, ensuring smooth integration with existing systems. They often work closely with clients and technical teams, utilizing project management skills and tools to meet deadlines and specifications.

How does an Implementation Specialist typically interact with clients and internal teams during a project rollout?

As an Implementation Specialist, you serve as the primary point of contact between clients and your company during the project rollout phase. You’ll coordinate closely with clients to understand their requirements, provide training, and troubleshoot any issues that arise. Internally, you collaborate with project managers, developers, and support teams to ensure a smooth transition from sales to deployment, addressing both technical and process-related challenges. Effective communication and organization are key, as you often balance multiple projects and stakeholders simultaneously.

How much do implementation specialists make in the US?

Implementation specialists in the US typically earn an average salary ranging from $60,000 to $85,000 annually, depending on experience, industry, and location. Entry-level roles may start lower, while experienced professionals with certifications and technical skills can earn higher salaries, often supplemented with bonuses or benefits.

What Does an Implementation Specialist Do?

An implementation specialist works with companies that adopt new software systems, making sure the system meets the client’s needs. As an implementation specialist, your duties are to assist with the installation and customization of software as a service (SaaS) systems. Your responsibilities include collecting data about company objectives and facilitating training sessions for company employees. Depending on the size of your client company and the scope of the system implementation, you may work independently or with a team of implementation specialists. As an implementation specialist, you report to an implementation manager or engagement manager.

Is implementation specialist entry level?

Implementation specialists can be entry-level or require prior experience, depending on the company and complexity of the projects. Entry-level roles typically require basic knowledge of the industry, strong communication skills, and sometimes relevant certifications, while more advanced positions may need technical expertise and project management experience.

What are the key skills and qualifications needed to thrive as an Implementation Specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a background in business or information technology. Familiarity with CRM software, data integration tools, and relevant certifications such as PMP or ITIL are often valuable. Excellent communication, problem-solving, and customer service skills help build client trust and ensure smooth onboarding processes. These skills are crucial for successfully deploying solutions, meeting client expectations, and driving long-term customer satisfaction.

What is the difference between Implementation Specialist vs Customer Support Specialist?

AspectImplementation SpecialistCustomer Support Specialist
Primary FocusDeploying and configuring products or services for clientsAssisting customers with troubleshooting and ongoing support
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, product knowledge
Work EnvironmentProject-based, client-facing, technical teamsCall centers, help desks, customer service teams
CertificationsRelevant technical or industry certifications often preferredCustomer service or support certifications beneficial

While both roles involve client interaction, Implementation Specialists focus on deploying and configuring products, ensuring successful implementation. Customer Support Specialists primarily handle ongoing support and troubleshooting. The roles differ in scope, with Implementation Specialists often working on projects from start to finish, whereas Customer Support Specialists provide continuous assistance post-implementation.

More about Implementation Specialist jobs
What are the most commonly searched types of Implementation Specialist jobs in Decatur, GA? The most popular types of Implementation Specialist jobs in Decatur, GA are:
What are popular job titles related to Implementation Specialist jobs in Decatur, GA? For Implementation Specialist jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Implementation Specialist jobs in Decatur, GA look for? The top searched job categories for Implementation Specialist jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Implementation Specialist jobs? Cities near Decatur, GA with the most Implementation Specialist job openings:
Implementation Specialist jobs near you
Implementation Specialist I / Client Onboarding

Implementation Specialist I / Client Onboarding

ADP

Alpharetta, GA • Hybrid

$21/hr

Full-time

PTO

Re-posted 3 days ago

Job description

ADP is hiringImplementation Specialists for client onboarding.This is a hybrid position working 3 days in the office and 2 days at home each week.

  • Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
  • Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
  • Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

If so, this may be an opportunity for you. Read on and decide for yourself.

As a Client Onboarding Specialist, you will provide the first interaction between small business clients and ADP's industry-leading payroll and HR solutions after sale. Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ensure your clients are set up for long-term success with ADP. Even more, you'll make an immediate impact once ADP's services are delivered on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond.

You will spend most of your day answering calls from the queue and following up on open items to ensure your clients' needs are met and that they are comfortable using our products and services. Still, every day will be different because you will meet new clients daily, within different geographies and industries, and the solutions you provide each client will differ based on their unique needs. This will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

  • Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.
  • Implement ADP Technologies.You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.
  • Partner Internally.You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
  • Multi-Task & Communicate.You will work on multiple time-sensitive follow-ups / projects at the same time. You will share essential information with clients and internal teams.
  • You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE: Required Qualifications

  • Prior experience is not required; we will train you to be successful!
  • You can work overtime hours during peak seasons

YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN:

  • Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Be your healthiest.Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward.Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!

#LI-Hybrid

$21.00 / hour

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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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