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Insurance Implementation Specialist Jobs in Georgia

Odyssey

Senior Claims Specialist

Atlanta, GA

$100K - $140K/yr

Hudson Insurance Company is admitted in all U.S. jurisdictions. Hudson has surplus lines ... Develop and implement effective claim resolution strategies. * Manage outside counsel and experts ...

CopperPoint Insurance Company

Compliance Specialist

Atlanta, GA · Remote

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CopperPoint has an exciting opportunity for a Compliance Specialist. In this role, you'll help ... implementation of necessary changes * Assists in reviewing new and revised insurance products ...

SMC Region USC

Application Specialist

Smyrna, GA

  • Medical

  • Dental

  • Retirement

Develop, integrate and implement custom Maximo Service Platform and ensure full integration into ... insurance, and a 401 (k) retirement savings plan. In addition, we provide opportunities for ...

DMI

ServiceNow Analyst

Atlanta, GA · On-site

$57K/yr

  • Medical

  • Life

  • Retirement

ServiceNow Certified Implementation Specialist (CIS). * ITIL Foundation Certification. * Experience ... Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits ...

DMI

ServiceNow Analyst

Atlanta, GA

$57K - $62K/yr

  • Medical

  • Life

  • Retirement

ServiceNow Certified Implementation Specialist (CIS). * ITIL Foundation Certification. * Experience ... Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits ...

DMI

ServiceNow Analyst

Atlanta, GA

  • Medical

  • Life

  • Retirement

ServiceNow Certified Implementation Specialist (CIS). * ITIL Foundation Certification. * Experience ... Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits ...

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All JobsInsurance Implementation Specialist JobsInsurance Implementation Specialist Jobs in Georgia

Insurance Implementation Specialist information

See Georgia salary details

$11

$28

$60

How much do insurance implementation specialist jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for insurance implementation specialist in Georgia is $28.78, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $29.42 per hour, depending on experience, location, and employer.

What is an insurance implementation specialist?

An Insurance Implementation Specialist is a professional who helps insurance companies or agencies integrate new software systems, processes, or policies. They work closely with internal teams and external vendors to ensure smooth transitions, train staff, and resolve any technical or procedural issues during the implementation phase. Their goal is to make sure that new insurance solutions are adopted efficiently and meet all regulatory and business requirements. This role requires strong project management, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an insurance implementation specialist, and why are they important?

To thrive as an Insurance Implementation Specialist, you need a solid understanding of insurance products, project management, and process analysis, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, CRM software, and data integration tools, as well as certifications like PMP or Agile, are highly beneficial. Exceptional communication, problem-solving, and organizational skills help you coordinate across teams and manage client expectations. These competencies are crucial for ensuring smooth system implementations, client satisfaction, and long-term operational success.

How does an insurance implementation specialist typically collaborate with clients and internal teams during the onboarding process?

As an Insurance Implementation Specialist, you will work closely with clients to understand their unique needs and ensure seamless onboarding of insurance products or systems. You’ll serve as a liaison between clients, IT, underwriting, and customer service teams, facilitating clear communication, setting timelines, and troubleshooting issues that arise. Frequent coordination meetings, status updates, and user training sessions are part of your responsibilities, making strong project management and interpersonal skills essential. This collaborative environment offers the opportunity to build both technical expertise and client relationship skills, which are valuable for career advancement in insurance operations or project management.

What is the difference between Insurance Implementation Specialist vs Insurance Customer Service Representative?

AspectInsurance Implementation SpecialistInsurance Customer Service Representative
Primary RoleImplementing new insurance policies, onboarding clients, and ensuring smooth setupAssisting clients with policy inquiries, billing, and general account support
Required CredentialsInsurance licenses, industry knowledge, communication skillsBasic insurance knowledge, customer service skills, sometimes licenses
Work EnvironmentOffice-based, client-facing, project-orientedCall centers, office settings, remote options
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance companies, customer service centers

The Insurance Implementation Specialist focuses on onboarding and implementing new policies, requiring specific industry knowledge and licenses. In contrast, the Insurance Customer Service Representative handles ongoing client support and inquiries. Both roles are essential in the insurance industry but differ in responsibilities and skill sets.

What are popular job titles related to Insurance Implementation Specialist jobs in Georgia?

For Insurance Implementation Specialist jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Insurance Implementation Specialist jobs in Georgia look for?

The top searched job categories for Insurance Implementation Specialist jobs in Georgia are:

What cities in Georgia are hiring for Insurance Implementation Specialist jobs?

Cities in Georgia with the most Insurance Implementation Specialist job openings:

Insurance Implementation Specialist jobs near you
Infographic showing various Insurance Implementation Specialist job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,869 per year, or $28.8 per hour.

Business Process Optimization Specialist

Fisher & Phillips LLP

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Business Process Optimization Specialist
(Atlanta, Full-time, Hybrid)
Fisher Phillips, a premier international labor and employment law firm, is seeking a Business Process Optimization Specialist to join a dynamic, forward-thinking IT team that values innovation, collaboration, and client-focused solutions.
The Business Process Optimization Specialist is a key member of the firm's Technology Transformation team, responsible for analyzing, documenting, and improving business and technology processes that support efficient, consistent, and scalable operations across the firm.
Key Responsibilities
  • Develop a deep knowledge of the firm's business processes and data collection needs.
  • Interact with employees and vendors by interviewing and presenting findings.
  • Create visual workflows to describe both business and technology processes and data flows.
  • Collaborate with technology stakeholders such as reporting analysts, data stewards, data scientists, implementation specialists, project managers, information governance leaders, and others whose work products and outcomes depend on a better understanding of processes.
  • Identify opportunities for automation, AI augmentation, workflow orchestration, and operational efficiency improvements across business and legal workflows.
  • Partner with technology project leaders to design process discovery, change implementation, and training phases as part of the overall Project Management strategy.
  • Recommend improvements to business processes by describing needed changes, the incremental steps required to enact them, and the expected outcomes.
  • Partner with AI, application development, and technology teams to translate business process requirements into scalable automation and AI-enabled solutions.
  • Establish and maintain process governance standards, documentation conventions, process repositories, and lifecycle management practices.
  • Train stakeholders on new and changed processes.
  • Define and track operational KPIs, process performance metrics, adoption measurements, and continuous improvement outcomes.

Requirements
  • Bachelor's degree in Business, Information Technology, Industrial Engineering, Operations Management, or a related field, or equivalent combination of education and relevant experience.
  • 4+ years of experience in business process improvement, operational transformation, workflow optimization, or related disciplines.
  • Demonstrated ability to facilitate process discovery sessions, stakeholder interviews, workshops, and requirements gathering exercises across business and technical teams.
  • Strong analytical, critical thinking, and problem-solving skills with the ability to identify root causes, operational inefficiencies, and cross-functional process dependencies.
  • Experience creating process documentation, workflow diagrams, SOPs, decision trees, and operational documentation using tools such as Visio, Lucidchart, Miro, or similar platforms.
  • Strong interpersonal, written, and oral communication skills.
  • Ability to ask effective diagnostic questions to identify all steps and resources needed for a process, including those a process owner may not have considered or described.
  • Ability to effectively prioritize tasks and handle multiple assignments and/or deadlines while maintaining a professional demeanor and requesting assistance in a timely manner when needed.
  • Strong organizational and time-management skills with the ability to manage multiple priorities and consistently meet deadlines.
  • Ability to thrive in a team-oriented, collaborative environment.

Preferred Experience
  • Familiarity with technology-related compliance frameworks such as ITIL.
  • Understanding of basic information governance and data management principles.
  • Experience with technical writing.
  • Experience supporting operational transformation initiatives within a law firm or other professional services environment is strongly preferred.
  • Industry-recognized training and certifications such as Lean Six Sigma are a plus.

Why Join Us
At Fisher Phillips, we recognize that exceptional talent is the foundation of our success, enabling us to deliver outstanding service to both our internal and external clients. Joining our team means collaborating in a professional yet dynamic environment that leverages cutting-edge technology. Our leadership is committed to fostering your professional growth and providing opportunities to challenge yourself in meaningful ways.
We believe in rewarding talent with more than just a competitive salary. Our comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with profit sharing, generous paid time off, and holidays.
Your well-being is our priority. We offer 24/7 telehealth services, a variety of wellness programs, and additional optional benefits designed to support your unique lifestyle. At Fisher Phillips, you'll find a workplace that values your health, happiness, and continued professional development. To learn more about our firm, visit us at www.fisherphillips.com.
Equal Opportunity Employer
Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.
The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.
Relocation costs are not covered. We are only accepting direct applicants; third-party recruiters or agencies will not be considered. No phone inquiries, please.

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