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Insurance Customer Service Representative Jobs in Bend, OR

WaFd Bank

Customer Service Representative

Bend, OR · On-site

$18 - $19.47/hr

  • Medical

  • Life

  • Retirement

  • PTO

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... Health insurance * Stock options * 401(k) plan * Paid Parental Leave * Life and AD&D insurance ...

WaFd Bank

Customer Service Representative

Sisters, OR · On-site

$18 - $19.47/hr

  • Medical

  • Life

  • Retirement

  • PTO

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... Health insurance * Stock options * 401(k) plan * Paid Parental Leave * Life and AD&D insurance ...

WaFd Bank

Customer Service Representative

La Pine, OR · On-site

$18 - $19.47/hr

  • Medical

  • Life

  • Retirement

  • PTO

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... Health insurance * Stock options * 401(k) plan * Paid Parental Leave * Life and AD&D insurance ...

WaFd Bank

Customer Service Representative

Sisters, OR

$18 - $19.47/hr

  • Medical

  • Life

  • Retirement

  • PTO

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... Health insurance * Stock options * 401(k) plan * Paid Parental Leave * Life and AD&D insurance ...

WaFd Bank

Customer Service Representative

Prineville, OR

$18 - $19.47/hr

  • Medical

  • Life

  • Retirement

  • PTO

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... Health insurance * Stock options * 401(k) plan * Paid Parental Leave * Life and AD&D insurance ...

WaFd Bank

Customer Service Representative

La Pine, OR

$18 - $19.47/hr

  • Medical

  • Life

  • Retirement

  • PTO

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... Health insurance * Stock options * 401(k) plan * Paid Parental Leave * Life and AD&D insurance ...

WaFd Bank

Customer Service Representative

Prineville, OR · On-site

$18 - $19.47/hr

  • Medical

  • Life

  • Retirement

  • PTO

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... Health insurance * Stock options * 401(k) plan * Paid Parental Leave * Life and AD&D insurance ...

WaFd Bank

Customer Service Representative

Bend, OR

$18 - $19.47/hr

  • Medical

  • Life

  • Retirement

  • PTO

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... Health insurance * Stock options * 401(k) plan * Paid Parental Leave * Life and AD&D insurance ...

Lincare Holdings

Customer Service Rep

Bend, OR · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and ...

Domino's Franchise

Customer Service Rep

Sisters, OR

$16 - $21.75/hr

  • Medical

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...

Domino's

Customer Service Rep

Sisters, OR · On-site

$16 - $21.75/hr

  • Medical

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...

WaFd Bank

Customer Service Representative- Floater

Bend, OR · On-site

$19.47/hr

  • Medical

  • Life

  • Retirement

  • PTO

Customer Service Representative- Floater Location : Location US-OR-Bend Location/Org Data : Name ... Health insurance * Stock options * 401(k) plan * Paid Parental Leave * Life and AD&D insurance ...

Domino's Pizza

Customer Service Rep

Sisters, OR · On-site

$16 - $21.75/hr

  • Medical

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...

WaFd Bank

Customer Service Representative- Floater

Bend, OR · On-site

$18 - $19.47/hr

  • Medical

  • Life

  • Retirement

  • PTO

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... Health insurance * Stock options * 401(k) plan * Paid Parental Leave * Life and AD&D insurance ...

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Showing results 21-40

All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Bend, OR

Insurance Customer Service Representative information

See Bend, OR salary details

$28.6K

$53.2K

$80.3K

How much do insurance customer service representative jobs pay per year?

As of Aug 17, 2026, the average yearly pay for insurance customer service representative in Bend, OR is $53,246.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $60,500.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What are the key skills and qualifications needed to thrive as an insurance customer service representative?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What are some common challenges faced by insurance customer service representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What job categories do people searching Insurance Customer Service Representative jobs in Bend, OR look for?

The top searched job categories for Insurance Customer Service Representative jobs in Bend, OR are:

What cities near Bend, OR are hiring for Insurance Customer Service Representative jobs?

Cities near Bend, OR with the most Insurance Customer Service Representative job openings:

Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in Bend, OR as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,072 per year, or $24.6 per hour.

Customer Service Representative

SBM Management Services LP

Redmond, OR • On-site

$17 - $18/hr

Full-time

Re-posted 14 days ago

SBM Management Services rating

5.7

Company rating: 5.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

202nd of 254 rated facilities management

Job description

Title:Customer Service RepresentativeJob Description:

Job Overview

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Perform janitorial duties

  • Perform all duties listed on the daily schedule

  • Operate motorized cleaning equipment

  • Maintain daily upkeep of assigned area

  • Report incidents and hazardous conditions to supervisor

  • Comply with safety rules, policies, and procedures

  • Perform work assignments in a team with other employees

  • Perform repetitive tasks

  • Maintain clean work area

  • Follow all protocols, company procedures, policies, and rules

  • Take direction and respond to supervision

  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner

  • Fill in during staff shortage

  • Support shift lead in completing punch-list items

  • Use proper personal protective equipment

  • Present a professional appearance and conduct

  • Understand customer service and satisfaction

  • Understand reporting systems, and of the environment

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/ or Experience:No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: May be required to have a valid driver's license.Completed all safety and task training certification. May be required to be forklift certified.

Knowledge, Skills, and Abilities:

Bilingual a plus

Ability to read and interpret instructions, procedures, manuals, and other documents

Strong verbal and written communication skills.

Knowledge of cleaning methods and equipment and willing to share with team.

Knowledge of the upkeep and care of the cleaning equipment.

Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Physical Demands & Work Environment

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Compensation and Shift:

Monday-Friday:6:00 AM to 2:30 PM.

$17.00-$18.00 per hour

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers - SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

What SBM Management Services employees say

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