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Insurance Coordinator Jobs in Calgary, AB (NOW HIRING)

Scheduling Coordinator

Calgary, AB ยท On-site

CA$40K - CA$50K/yr

Health insurance * Opportunity for advancement * Training & development Scheduling Coordinator Make a difference behind the scenes. Be the person who makes great care happen. At Qualicare Calgary ...

The Service Coordinator will ensure that people have a pleasant, informed, and professional ... Must meet insurability requirements under the company's motor vehicle insurance policy. * 3+ year(s ...

Join Logel Homes as a Project Coordinator, where you will play a key role in supporting the ... and insurance benefits including flex days and flexible work schedules; Personal and Health ...

Lead new employee orientation in coordination with site leadership * Coordinate all aspects of ... Employer-provided and Voluntary Life Insurance options * Paid vacation and recognized statutory ...

Reporting to the Lead Sales Coordinator, this Sales Coordinator plays an important role in the ... Pet insurance offering. * A culture based on our values of Passion, Integrity, Community!. The ...

The Administrative Coordinator supports day-to-day business operations through calendar coordination, financial administration, office management, document preparation, event support, and ...

The Maintenance Coordinator ensures operational efficiency by managing the CMMS software, including ... Valid Driver's License with driving record that meets company insurance standards; * Confined space ...

This role involves coordinating cross-functional teams, external stakeholders, and ensuring compliance with safety and environmental regulations. Duties and Responsibilities * Develop and track ...

This role involves coordinating cross-functional teams, external stakeholders, and ensuring compliance with safety and environmental regulations. Duties and Responsibilities * Develop and track ...

PROJECT COORDINATOR INTRODUCTION: EnergyLink International is a leading supplier of specialized and balanced solutions for air emissions and noise management, acoustic consulting, gas turbine ...

Project Coordinator Reporting to the Operations Manager (Calgary), the Senior Project Coordinator will work closely with Project Managers and Site Superintendents to ensure project plan ...

You are a Project Coordinator who keeps projects moving by coordinating schedules, tracking milestones and deliverables, and supporting operational mobilization. You work closely with project ...

Group RRSP matching up to 2%, plus Group Life, AD&D, and Critical Illness insurance. * $500 ... Experience: 3-5 years in project support (Project Coordinator or similar role) within the oil and ...

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Insurance Coordinator information

See Calgary, AB salary details

$10

$19

$28

How much do insurance coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for insurance coordinator in Calgary, AB is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.63 per hour, depending on experience, location, and employer.

What is an insurance coordinator?

An insurance coordinator typically works in the health care industry and helps to determine what insurance benefits are available to patients. As an insurance coordinator, you confirm coverage with the insurance company, review benefits with patients, and submit claims for payment. There are no formal education requirements to pursue a career as an insurance coordinator, but many have an associate degree in business or a related field. Additional qualifications include knowledge of insurance claims, customer service experience, and strong organizational skills. Insurance coordinators often work for medical and dental offices, hospitals or other healthcare facilities, and insurance companies.

What does an insurance coordinator do?

An Insurance Coordinator is responsible for managing and processing insurance claims and coverage for organizations or clients. They ensure that all insurance documentation is accurate and up-to-date, communicate with insurance companies, and assist clients or employees with questions related to coverage and claims. Insurance Coordinators also help resolve issues related to denied claims and verify insurance eligibility. Their role is crucial in ensuring smooth and compliant insurance operations within a business or healthcare setting.

What are the key skills and qualifications needed to thrive as an insurance coordinator, and why are they important?

To thrive as an Insurance Coordinator, you need a thorough understanding of insurance policies, claims processing, and healthcare or business administration, often supported by relevant experience or a degree. Familiarity with claims management software, EHR systems, and knowledge of regulatory compliance are typically required, along with certifications such as Certified Insurance Service Representative (CISR) being advantageous. Strong organizational skills, attention to detail, and effective communication are vital soft skills for managing complex documentation and collaborating with clients and providers. These abilities ensure accurate claims processing, minimize errors, and support efficient coordination between all parties involved.

What are some common challenges insurance coordinators face when managing multiple claims and how can they be addressed?

Insurance Coordinators often juggle multiple claims simultaneously, which can lead to challenges in staying organized and ensuring timely follow-ups. To address this, many coordinators use detailed tracking systems and prioritize tasks based on claim urgency and deadlines. Clear communication with clients, insurance companies, and healthcare providers is also essential to avoid miscommunications and delays. Regular training on regulatory updates and process improvements can further help Insurance Coordinators manage their workload efficiently.

What is the difference between Insurance Coordinator vs Insurance Agent?

AspectInsurance CoordinatorInsurance Agent
CredentialsMay require insurance licensing, certifications in insurance administrationRequires state licensing, insurance license
Work EnvironmentOffice-based, administrative setting within insurance companies or healthcare organizationsSales environment, interacting directly with clients and prospects
Employer & IndustryInsurance companies, healthcare providers, brokersInsurance agencies, independent agencies, brokerages
Primary FocusManaging insurance policies, processing claims, administrative tasksSelling insurance policies, client acquisition, policy advising

While both roles involve insurance, Insurance Coordinators focus on administrative tasks and policy management within organizations, whereas Insurance Agents primarily sell policies and build client relationships. Understanding these differences helps job seekers identify the right career path in the insurance industry.

What are the most commonly searched types of Insurance jobs in Calgary, AB?

The most popular types of Insurance jobs in Calgary, AB are:

What job categories do people searching Insurance Coordinator jobs in Calgary, AB look for?

The top searched job categories for Insurance Coordinator jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Insurance Coordinator jobs?

Cities near Calgary, AB with the most Insurance Coordinator job openings:

Infographic showing various Insurance Coordinator job openings in Calgary, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,577 per year, or $19 per hour.

Scheduling Coordinator

Qualicare, Calgary

Calgary, AB โ€ข On-site

CA$40K - CA$50K/yr

Full-time

Medical, Dental

Posted 26 days ago


Key responsibilities

  • Coordinate caregiver schedules to meet client needs and care plans.

  • Answer inquiries, problem solve, and direct calls to ensure smooth communication.

  • Collaborate with Care and HR Coordinators to support staffing, onboarding, and schedule adjustments.


Job description

Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Training & development

Scheduling Coordinator

Make a difference behind the scenes. Be the person who makes great care happen.

At Qualicare Calgary Home Care, our mission is simple: make lives better. We help clients living with medical illnesses and age-related challenges receive the care they need while giving their families peace of mind. 
As a locally owned and operated Qualicare franchise, we're part of a trusted North American home care organization—but we're also a close-knit local team that knows the importance of supporting one another. We believe great care starts with a great team, and our Scheduling Coordinators are an essential part of that team.
If you're organized, caring, resourceful, and someone who genuinely enjoys helping people, this could be the role for you.

Your Day: Where People, Schedules & Great Care Come Together

As a Scheduling Coordinator, you'll be at the center of our day-to-day operations. You'll connect clients with the caregivers who can best support their needs, keep schedules running smoothly, anticipate what's coming next, and help our team respond when plans change.
You'll work closely with our Care Coordinator and HR Coordinator, as well as caregivers, clients, and families, to ensure the right people have the right information at the right time. Together, you'll help create a seamless experience for both our clients and our care team.
No two days are exactly the same—and that's part of what makes the role rewarding.
What You'll Do

  • Connect clients with care by coordinating caregiver schedules that meet each client's needs and care plan.
  • Be the First point of contact answering Qualicare inquiries and setting a tone for the Quality of our services and people while problem solving and or directing calls 
  • Work closely with the Care Coordinator to understand client needs, changes in care requirements, and priorities when building and adjusting schedules.
  • Collaborate with the HR Coordinator to support caregiver availability, staffing needs, onboarding information, documentation, and other team requirements.
  • Keep the big picture in view by monitoring referrals, client volumes, staffing levels, and upcoming scheduling needs.
  • Be the calm in the busy moments by responding quickly and thoughtfully to client and caregiver questions, changes, and unexpected challenges.
  • Stay one step ahead by anticipating staffing needs and identifying potential scheduling gaps before they become problems.
  • Keep everyone connected by making sure important information is received, documented, and communicated clearly—whether it comes by phone, email, electronically, or in person.
  • Help keep our records on track by assisting with tracking and validating client-related documentation.
  • Listen and learn by checking in on client satisfaction and helping us understand what is working well and where we can do better.
  • Turn challenges into solutions by responding promptly to incidents, complaints, and compliments, documenting them thoroughly, and ensuring the Care Coordinator has the information they need.
  • Support our caregivers by being a reliable point of contact and helping them navigate schedule changes, client needs, and day-to-day challenges.
  • Bring your own ideas to the table. We value people who notice opportunities to make things easier, better, and more efficient.
What You'll Bring to the Team

You don't need to have every box checked to be successful here. We're looking for someone who brings the right combination of heart, organization, communication, and problem-solving ability.

You are someone who:
  • Genuinely enjoys helping people and making a difference in their day.
  • Builds positive relationships naturally with clients, families, caregivers, and team members.
  • Is highly organized and has an exceptional eye for detail.
  • Can juggle multiple priorities without losing sight of what matters most.
  • Enjoys solving problems and doesn't panic when plans change.
  • Thinks ahead and is naturally proactive—you see the potential issue before it becomes the actual issue.
  • Communicates clearly, professionally, and compassionately. 
  • Has strong customer service skills and understands that every interaction matters.
  • Can work independently while also being an engaged and supportive team member.
  • Is comfortable working in a fast-paced environment where priorities can shift.
  • Has strong computer skills and is comfortable using Microsoft Windows applications.
  • Has experience in healthcare or a related environment.
  • Has experience with scheduling software (an asset, but not essential).
Who You Are

You're the kind of person who gets satisfaction from making things work.
You can look at a complicated schedule and see the solution. You can have five things happening at once and still make someone feel heard. When a caregiver calls with a challenge, you don't just see a problem—you see an opportunity to find a solution. And when a client or family member needs help, you understand that a quick, caring response can make a meaningful difference.
You're organized, but you're also a people person. You're confident, but you're compassionate. You take your work seriously, but you enjoy being part of a team that supports one another and finds joy in the work we do.
Most importantly, you want your work to mean something.

At Qualicare Calgary, the work you do every day directly impacts the lives of our clients, their families, and the caregivers who support them.
Why Qualicare Calgary?

We believe that taking care of our clients starts with taking care of our people. 
When you join our team, you'll have:
  • Full-time hours
  • Competitive wages
  • Medical and dental benefits
  • A supportive and collaborative team environment
  • Continuing education and learning opportunities
  • Career advancement opportunities
  • Free education and training through the QPath Career Pathways Program
  • The opportunity to do meaningful work that makes a difference in people's lives
You'll also be joining a locally owned team with the support and resources of a trusted North American home care organization.
Ready to Make a Difference?

If you're looking for more than a job—if you want to be part of a team that cares deeply about people, takes pride in doing things well, and finds joy in making lives better—we'd love to meet you.
Come help us make great care happen.