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Insurance Coordinator Jobs in Tennessee (NOW HIRING)

Cerity Partners

Insurance Coordinator

Nashville, TN · On-site

Insurance Coordinator The Insurance Coordinator serves as the primary point of contact for clients' personal insurance needs, managing policies from initial application through renewal in close ...

Ceritypartners

Insurance Coordinator

Nashville, TN · On-site

$60K - $70K/yr

The Insurance Coordinator serves as the primary point of contact for clients' personal insurance needs, managing policies from initial application through renewal in close partnership with outside ...

Combined Insurance

Agency Sales Coordinator

Nashville, TN

$18 - $24.75/hr

Work for CombinedCombined Insurance, a CHUBB company and leader in the voluntary benefits industry, is seeking talented Agency Coordinators to help us build on our recent exciting growth. The ideal ...

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Insurance Coordinator information

See Tennessee salary details

$12

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$36

How much do insurance coordinator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for insurance coordinator in Tennessee is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $27.50 per hour, depending on experience, location, and employer.

What is an insurance coordinator?

An insurance coordinator typically works in the health care industry and helps to determine what insurance benefits are available to patients. As an insurance coordinator, you confirm coverage with the insurance company, review benefits with patients, and submit claims for payment. There are no formal education requirements to pursue a career as an insurance coordinator, but many have an associate degree in business or a related field. Additional qualifications include knowledge of insurance claims, customer service experience, and strong organizational skills. Insurance coordinators often work for medical and dental offices, hospitals or other healthcare facilities, and insurance companies.

What does an insurance coordinator do?

An Insurance Coordinator is responsible for managing and processing insurance claims and coverage for organizations or clients. They ensure that all insurance documentation is accurate and up-to-date, communicate with insurance companies, and assist clients or employees with questions related to coverage and claims. Insurance Coordinators also help resolve issues related to denied claims and verify insurance eligibility. Their role is crucial in ensuring smooth and compliant insurance operations within a business or healthcare setting.

What are the key skills and qualifications needed to thrive as an insurance coordinator, and why are they important?

To thrive as an Insurance Coordinator, you need a thorough understanding of insurance policies, claims processing, and healthcare or business administration, often supported by relevant experience or a degree. Familiarity with claims management software, EHR systems, and knowledge of regulatory compliance are typically required, along with certifications such as Certified Insurance Service Representative (CISR) being advantageous. Strong organizational skills, attention to detail, and effective communication are vital soft skills for managing complex documentation and collaborating with clients and providers. These abilities ensure accurate claims processing, minimize errors, and support efficient coordination between all parties involved.

What are some common challenges insurance coordinators face when managing multiple claims and how can they be addressed?

Insurance Coordinators often juggle multiple claims simultaneously, which can lead to challenges in staying organized and ensuring timely follow-ups. To address this, many coordinators use detailed tracking systems and prioritize tasks based on claim urgency and deadlines. Clear communication with clients, insurance companies, and healthcare providers is also essential to avoid miscommunications and delays. Regular training on regulatory updates and process improvements can further help Insurance Coordinators manage their workload efficiently.

What is the difference between Insurance Coordinator vs Insurance Agent?

AspectInsurance CoordinatorInsurance Agent
CredentialsMay require insurance licensing, certifications in insurance administrationRequires state licensing, insurance license
Work EnvironmentOffice-based, administrative setting within insurance companies or healthcare organizationsSales environment, interacting directly with clients and prospects
Employer & IndustryInsurance companies, healthcare providers, brokersInsurance agencies, independent agencies, brokerages
Primary FocusManaging insurance policies, processing claims, administrative tasksSelling insurance policies, client acquisition, policy advising

While both roles involve insurance, Insurance Coordinators focus on administrative tasks and policy management within organizations, whereas Insurance Agents primarily sell policies and build client relationships. Understanding these differences helps job seekers identify the right career path in the insurance industry.

More about Insurance Coordinator jobs

What are the most commonly searched types of Insurance jobs in Tennessee?

The most popular types of Insurance jobs in Tennessee are:

What are popular job titles related to Insurance Coordinator jobs in Tennessee?

For Insurance Coordinator jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Insurance Coordinator jobs in Tennessee look for?

The top searched job categories for Insurance Coordinator jobs in Tennessee are:

What cities in Tennessee are hiring for Insurance Coordinator jobs?

Cities in Tennessee with the most Insurance Coordinator job openings:

Insurance Coordinator jobs near you
Infographic showing various Insurance Coordinator job openings in Tennessee as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $46,804 per year, or $22.5 per hour.

Insurance Coordinator

Nashville, TN • On-site

Cerity Partners
Finance and Insurance • 201 - 500 employees
Learn more about Cerity Partnersexternal

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Insurance Coordinator

The Insurance Coordinator serves as the primary point of contact for clients' personal insurance needs, managing policies from initial application through renewal in close partnership with outside insurance agents and internal Fiscal teams. This role ensures clients maintain appropriate, current coverage across a wide range of policy types, proactively identifies coverage needs as client circumstances change, and guides clients through the claims process when needed. The Insurance Coordinator also supports life insurance trust administration and a variety of general client service needs. This is a detail-oriented, relationship-driven role that requires strong organization and follow-through.

Primary Responsibilities

  • Serve as the primary point of contact for clients' personal insurance needs, managing policies (homeowners, renters, condo/dwelling, umbrella, auto, watercraft, scheduled items, gun, equine, disability, life, long-term care, workers' comp for domestic employees, etc.) from initial application through issuance
  • Work directly with insurance agents to process policy changes, confirm renewals, obtain quotes, secure new coverage, and cancel policies as needed
  • Maintain and organize all client insurance policy files, partnering with Fiscal Client Controllers to confirm policies and premiums remain current
  • Connect clients with outside agency partners to secure health insurance and life insurance (for investment-only clients)
  • Maintain a semi-annual Insurance Review summary for each client and provide it to Fiscal Planning Analysts ahead of client annual review meetings
  • Monitor changes in client circumstances (home or vehicle purchases/sales, home improvements, new dependents, employment changes, major asset purchases, new employees, etc.) that may affect insurance coverage, and proactively recommend adjustments
  • Guide clients through the claims process by connecting them promptly with their agent, monitoring claim status, and providing updates to the client's advisor until resolution
  • Coordinate life insurance trust administration, including confirming trustee gifts, preparing Crummey letters, tracking beneficiary notices, and coordinating premium payments from trust accounts
  • Support general client service needs such as Greenbelt applications/renewals, vehicle retitling, and Medicare and birthday milestone tracking

Required Qualifications:

  • Bachelor's degree or equivalent professional experience
  • 1-4 years of experience in insurance coordination, account management, or a related client service role; personal lines insurance experience strongly preferred

Skills and Competencies:

  • Strong organizational skills and attention to detail, with the ability to manage multiple client files and deadlines simultaneously
  • Excellent written and verbal communication skills with a strong client-service orientation
  • Proficiency with Microsoft Office (Excel, Outlook, Word)
  • Ability to work collaboratively across internal teams (Fiscal Planning, Client Controllers) and external insurance agents/partners

Compensation Range:

$ 60,000 - $ 70,000

Why Cerity Partners:

Our people drive our success by working together to deliver exceptional service to our clients. Below is a glimpse of the key elements of our total rewards package:

  • Health, dental, and vision insurance – day 1!
  • 401(k) savings and investment plan options with 4% match
  • Flexible PTO policy
  • Parental Leave
  • Financial assistance for advanced education and professional designations
  • Opportunity to give back time to local communities
  • Commuter benefits

Cerity Partners is committed to providing an environment where all individuals can be their authentic selves. We are an Equal Opportunity Employer who respects each individual and supports the diverse cultures, perspectives, and experiences of our colleagues. We are dedicated to building an inclusive and diverse workforce and will not discriminate based on race, religion, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Cerity Partners is committed to working with and providing accommodations to applicants with disabilities or special needs. For those needing accommodations, please reach out to careers@ceritypartners.com. Applicants must be authorized to work for any employer in the U.S.

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