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Insurance Company Investigator Jobs in Indiana (NOW HIRING)

Alpine Intel

Fire Investigator

Fort Wayne, IN · Remote

The Fire Investigator is responsible for studying fire and explosion scenes. They will do all the ... Company Paid Life Insurance * Company Paid Short-Term and Long-Term Disability * Tuition ...

Alpine Intel

Fire Investigator

Indianapolis, IN · Remote

The Fire Investigator is responsible for studying fire and explosion scenes. They will do all the ... Company Paid Life Insurance * Company Paid Short-Term and Long-Term Disability * Tuition ...

VRC Investigations

Surveillance Investigator

Indianapolis, IN · On-site

$20.50 - $25.25/hr

... insurance fraud. The surveillance investigator position is a field based, hourly, and non-exempt ... company paid licensing fees in most states and allowance for non-reimbursed business expenses. VRC ...

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Allied Universal

Surveillance Investigator

Evansville, IN · On-site

$20.50 - $25.25/hr

Overview Company Overview: Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier ...

Allied Universal

Surveillance Investigator

South Bend, IN · On-site

$21 - $26/hr

Overview Company Overview: Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier ...

Allied Universal

Surveillance Investigator

South Bend, IN · On-site

$21 - $26/hr

Overview Company Overview: Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation Services. Allied Universal ® Compliance and Investigation Services is the ...

Allied Universal

Surveillance Investigator

Evansville, IN · On-site

$20.50 - $25.25/hr

Overview Company Overview: Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation Services. Allied Universal ® Compliance and Investigation Services is the ...

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All JobsInsurance Company Investigator JobsInsurance Company Investigator Jobs in Indiana

Insurance Company Investigator information

See Indiana salary details

$12

$24

$36

How much do insurance company investigator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for insurance company investigator in Indiana is $24.52, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $30.19 per hour, depending on experience, location, and employer.

What does an insurance company investigator do?

An Insurance Company Investigator is responsible for examining insurance claims to determine their validity and detect potential fraud. They gather and analyze evidence, interview claimants and witnesses, and review documents such as police reports and medical records. Their goal is to ensure that claims are paid out fairly and according to policy terms, while also preventing fraudulent or exaggerated claims. Investigators may work on cases involving auto, health, property, or life insurance.

What are the key skills and qualifications needed to thrive as an insurance company investigator?

To thrive as an Insurance Company Investigator, you need strong analytical skills, attention to detail, and knowledge of insurance laws and fraud detection, often supported by a bachelor's degree in criminal justice or a related field. Familiarity with investigation software, claims management systems, and sometimes certifications like Certified Fraud Examiner (CFE) are common requirements. Excellent communication, critical thinking, and ethical judgment are standout soft skills for interviewing claimants and collaborating with various stakeholders. These skills are vital for thoroughly investigating claims, preventing fraud, and protecting the company’s financial interests.

What are some common challenges faced by insurance company investigators when handling complex claims?

Insurance Company Investigators often encounter challenges such as gathering accurate evidence, dealing with uncooperative claimants or witnesses, and navigating strict regulatory requirements. Investigators must be detail-oriented and persistent, as claims can involve extensive documentation, interviews, and surveillance. Additionally, balancing a high caseload while adhering to deadlines requires strong organizational and time management skills. Collaborating effectively with legal teams, adjusters, and law enforcement is also essential to ensure thorough and fair investigations.

What is the difference between Insurance Company Investigator vs Claims Adjuster?

AspectInsurance Company InvestigatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles prefer insurance or investigative certificationsHigh school diploma or equivalent; licensing or certifications may be required depending on state
Work EnvironmentOffice setting, sometimes fieldwork for interviews and inspectionsOffice-based with site visits to assess damages or injuries
Employer & Industry UsageInsurance companies, law enforcement, private investigation firmsInsurance companies, public and private insurers
Common Search & Comparison IntentUnderstanding investigative roles within insuranceEvaluating claims and determining payouts

Insurance Company Investigators focus on examining claims, gathering evidence, and verifying facts related to insurance fraud or claims validity. Claims Adjusters evaluate damages, determine coverage, and settle claims. While both roles work within the insurance industry, investigators primarily conduct investigations, whereas adjusters handle claim processing and settlement.

What are popular job titles related to Insurance Company Investigator jobs in Indiana?

For Insurance Company Investigator jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Insurance Company Investigator jobs in Indiana look for?

The top searched job categories for Insurance Company Investigator jobs in Indiana are:

Insurance Company Investigator jobs near you
Infographic showing various Insurance Company Investigator job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,006 per year, or $24.5 per hour.

Fire Investigator

Alpine Intel

Fort Wayne, IN • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Are you looking for a company who believes in world-class employee culture and focuses on growing YOU professionally?
Welcome to National Fire Experts, a leader in the property insurance intelligence industry. We are currently seeking a Full-Time Fire Investigator to join our growing team in Fort Wayne, IN.
The Fire Investigator is responsible for studying fire and explosion scenes. They will do all the required studies and all other work necessary to determine the cause and origin of fires and explosions. They will convey their findings and conclusions to others clearly and concisely, usually through a written report. If necessary, they will defend their opinions in a court of law.
What Does National Fire Experts Offer You?
  • Remote Schedule
  • Competitive Compensation Package
  • Bonus Opportunity
  • Career Growth
  • A Diverse amp; Positive Work Environment
  • Professional Development
  • Employee Referral Bonus
  • Medical, Vision, and Dental Insurance Coverage
  • 401K with Match
  • HSA and HRA (Employer contributions)
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short-Term and Long-Term Disability
  • Tuition Reimbursement
  • Paid Time Off and Holidays
Duties and Responsibilities:
  • Timely field visits to loss sites to conduct cause and origin investigations.
  • Provides honest and unbiased analysis and consultation on various fires and explosions.
  • Field studies and research on a daily basis.
  • Must travel to perform investigations within a 100-mile radius (further when required) from the assigned office. Depending upon the workload and distance traveled, occasional overnight travel may be required.
  • Will have close client interaction, often dealing with sensitive and confidential information.
  • Writes and submits detailed and accurate reports on completed investigations in a timely manner in accordance with company guidelines.
  • Will communicate with National Fire Experts' customers to provide timelines and project updates on a consistent basis.
  • Must be willing and able to provide expert testimony and/or depositions on an as needed basis.
  • Must be willing to work a flexible schedule during periods of peak business demand.
  • Will provide excellent customer service to both the company’s internal and external customers.
  • Perform other duties as assigned by management.
Minimum Qualifications:
  • Must have CFEI certification through NAFI, or CFI certification through IAAI (preferred).
  • Must hold or have the ability to obtain a Private Investigator License in the state(s) in which they are assigned within 60 days of employment (if applicable).
  • Must be familiar with NFPA 921.
  • Must meet all the requirements for qualification as a fire investigator per NFPA 1033.
  • Previous expert testimony or deposition experience highly preferred but not required.
  • Degree or some college coursework is preferred but not required.
  • Must have at least 2 years of hands on experience working in the public and/or private sectors performing fire origin and cause investigations on residential and commercial structures.
  • Must be well organized with the ability to deliver fast and accurate turnaround times.
  • Must be able to handle multiple project workload and periods of high stress, especially during times of peak business demand.
  • Must be hands-on and able to climb ladders and roofs, crawl in tight spaces, etc. as needed to perform investigations.
  • Will work projects that are assigned to them unless sufficient hazards are identified utilizing National Fire Experts' Safety Protocol guidelines and JSA’s.
  • Meet all standards for pre-employment physical examination.
  • Excellent written and verbal communication skills.
  • Must be team-oriented and service-oriented.
  • Must have a valid driver’s license with an acceptable driving record in accordance with the firm’s guidelines.
  • Must have superior customer service skills.
  • Must always conduct business in an honest and ethical fashion.
  • Experience with writing detailed investigation reports is highly preferred.
  • Must have excellent overall computer skills.
  • Must meet or exceed company aptitude standards regarding computer and technical proficiency.
  • Must have the ability to work efficiently with little or no supervision.
  • Must be willing to travel and/or work a flexible schedule during periods of peak demand.
  • Must have the willingness to work remotely and from home office.
  • Must have employee-provided, high-speed internet that is reliable and accessible at remote office
Physical Requirements:
  • Frequently required to stand on one’s feet for prolonged periods of time.
  • Frequently required to lift and/or move objects weighing up to 100 lbs.
  • Frequently required to climb onto roofs, ascend/descend ladders, stairs, scaffolding, ramps, etc.
  • Frequently required to balance, stoop, kneel, crouch, climb, and crawl.
  • Frequently required to reach with hands and arms.
  • Frequently required to spend extended periods of time operating a motor vehicle.
  • Frequently required to use hands to finger, handle, or feel.

To learn more about us visit https://nationalfireexperts.com/.
National Fire Experts are committed to creating a diverse environment and is proud to be an equal opportunity employer. We are an E-Verify participating employer.

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