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Insurance Company Investigator Jobs (NOW HIRING)

Wilber Jobs

Insurance Coverage Investigator

Normal, IL · On-site

Our Insurance Coverage Investigation team members investigate and document all insurance claim ... Health, Dental, Vision available after 30 days * 401k with company match * Success Share Bonus each ...

Daniel J. Hannon and Associates, Inc.

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Surveillance Investigator

Albany, NY · On-site

$25 - $30/hr

Company Info: Daniel J. Hannon & Associates, Inc. (DJH) is a Long Island-based insurance claims adjusting/investigating firm which works on behalf of insurance companies, TPAs, law firms and ...

Daniel J. Hannon and Associates, Inc.

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Claims Investigator

Forest Hills, NY · On-site

$55K - $75K/yr

Company Info: Daniel J. Hannon & Associates, Inc. (DJH) is a Long Island-based insurance claims adjusting/investigating firm which works on behalf of insurance companies, TPAs, law firms and ...

Wilber Group

Insurance Coverage Investigator

Normal, IL · On-site

$16.50/hr

Our Insurance Coverage Investigation team members investigate and document all insurance claim ... Health, Dental, Vision available after 30 days  * 401k with company match * Success Share Bonus ...

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Insurance Company Investigator information

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How much do insurance company investigator jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for insurance company investigator in the United States is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $31.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Company Investigator, and why are they important?

To thrive as an Insurance Company Investigator, you need strong analytical skills, attention to detail, and knowledge of insurance laws and fraud detection, often supported by a bachelor's degree in criminal justice or a related field. Familiarity with investigation software, claims management systems, and sometimes certifications like Certified Fraud Examiner (CFE) are common requirements. Excellent communication, critical thinking, and ethical judgment are standout soft skills for interviewing claimants and collaborating with various stakeholders. These skills are vital for thoroughly investigating claims, preventing fraud, and protecting the company’s financial interests.

What is the difference between Insurance Company Investigator vs Claims Adjuster?

AspectInsurance Company InvestigatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles prefer insurance or investigative certificationsHigh school diploma or equivalent; licensing or certifications may be required depending on state
Work EnvironmentOffice setting, sometimes fieldwork for interviews and inspectionsOffice-based with site visits to assess damages or injuries
Employer & Industry UsageInsurance companies, law enforcement, private investigation firmsInsurance companies, public and private insurers
Common Search & Comparison IntentUnderstanding investigative roles within insuranceEvaluating claims and determining payouts

Insurance Company Investigators focus on examining claims, gathering evidence, and verifying facts related to insurance fraud or claims validity. Claims Adjusters evaluate damages, determine coverage, and settle claims. While both roles work within the insurance industry, investigators primarily conduct investigations, whereas adjusters handle claim processing and settlement.

How do you become an investigator for an insurance company?

To become an insurance company investigator, candidates typically need a background in law enforcement, criminal justice, or related fields, along with strong analytical and interviewing skills. Relevant experience, such as in claims adjusting or fraud detection, and sometimes licensing or certifications, can improve job prospects. A bachelor's degree is often preferred, and investigators usually work in an office or field environment, using tools like surveillance equipment and case management software.

What are some common challenges faced by Insurance Company Investigators when handling complex claims?

Insurance Company Investigators often encounter challenges such as gathering accurate evidence, dealing with uncooperative claimants or witnesses, and navigating strict regulatory requirements. Investigators must be detail-oriented and persistent, as claims can involve extensive documentation, interviews, and surveillance. Additionally, balancing a high caseload while adhering to deadlines requires strong organizational and time management skills. Collaborating effectively with legal teams, adjusters, and law enforcement is also essential to ensure thorough and fair investigations.

What does an insurance investigator do?

An insurance investigator examines insurance claims to verify their validity and detect fraud. They gather evidence, interview witnesses, review documents, and may conduct surveillance to assess the legitimacy of claims. Investigators often use specialized tools and must have strong analytical skills and attention to detail.

What does an Insurance Company Investigator do?

An Insurance Company Investigator is responsible for examining insurance claims to determine their validity and detect potential fraud. They gather and analyze evidence, interview claimants and witnesses, and review documents such as police reports and medical records. Their goal is to ensure that claims are paid out fairly and according to policy terms, while also preventing fraudulent or exaggerated claims. Investigators may work on cases involving auto, health, property, or life insurance.

How much do insurance investigators make in the US?

Insurance investigators in the US typically earn a median annual salary of around $50,000 to $70,000, with experienced professionals and those in specialized roles earning higher. Salaries can vary based on location, experience, and employer size, and some investigators may earn additional compensation through bonuses or overtime.

What is the highest paying investigator job?

The highest paying investigator roles are often senior positions such as private investigators, corporate investigators, or specialized forensic investigators, with salaries exceeding $80,000 to $100,000 annually. Factors influencing pay include experience, industry, certifications, and geographic location, with some roles in corporate or government sectors offering higher compensation.
More about Insurance Company Investigator jobs
What cities are hiring for Insurance Company Investigator jobs? Cities with the most Insurance Company Investigator job openings:
What states have the most Insurance Company Investigator jobs? States with the most job openings for Insurance Company Investigator jobs include:
What job categories do people searching Insurance Company Investigator jobs look for? The top searched job categories for Insurance Company Investigator jobs are:
Insurance Company Investigator jobs near you
Infographic showing various Insurance Company Investigator job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, 25% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,602 per year, or $25.8 per hour.
Personal Injury Field Investigator

Personal Injury Field Investigator

AK Law Firm, PLLC

Houston, TX

$44K - $54K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Job description:

POSITION SUMMARY

The Personal Injury Investigations Specialist is responsible for executing comprehensive investigative, field-based, and pre-litigation tasks on high-exposure cases. This role requires advanced critical thinking, strong field awareness, and the ability to conduct on-scene investigative work with minimal oversight. The position involves extensive travel, rapid response availability, coordination with attorneys, collaboration with experts, and handling sensitive information.

INVESTIGATIVE RESPONSIBILITIES

  • Coordinate and execute all inspections, expert engagements, and investigative assignments for pre-litigation high-exposure cases.
  • Maintain availability to Senior Attorneys to conduct or support litigation-related investigative tasks.
  • Create and maintain the #Investigation thread to document all investigative efforts.
  • Conduct liability investigations, including “word vs. word” accident evaluations and scene review.
  • Hire and supervise Private Investigators for witness interviews and surveillance.
  • Collaborate with Lead Liability Pending staff to ensure proper handling of high-limit claims.
  • Monitor all incoming cases daily and self-task investigative needs.
  • Assist litigation teams with scheduling depositions, mediations, and client meetings.
  • Communicate with experts regarding findings and litigation relevance.

TASKS ASSIGNED BY SENIOR ATTORNEY

  • Conduct LP, VIN, and DL searches using Westlaw Motor Vehicle and approved data sources.
  • Request criminal, traffic, inspection, and lawsuit histories for all involved parties.
  • Obtain background reports via Westlaw PeopleMap and Company Investigator.
  • Pull FMCSA SAFER, inspection, violation, and crash data.
  • Perform website and social media investigations.
  • Confirm spoliation letters were sent to all appropriate parties.
  • Draft and send preservation letters.
  • Coordinate ACM/ECM downloads with experts.
  • Request and review driving records.
  • Submit FOIA/Open Records requests.
  • Search for and obtain video footage from businesses, intersections, and traffic cameras.
  • Identify and locate additional witnesses.
  • Verify traffic light sequencing and obtain supporting video.
  • Document lighting conditions at the accident location.
  • Take custody of plaintiff vehicles and gather photo documentation.
  • Conduct social media and mugshot searches.
  • Perform background checks using Public Data, Westlaw, and LexisNexis.
  • Gather plaintiff injury photos.
  • Search defendant prior police reports.
  • Conduct VIN history searches.
  • Complete background investigations on defendants.
  • Perform other duties as assigned.

REQUIRED QUALIFICATIONS

  • High School Diploma or GED required.
  • Associate or Bachelor's degree preferred.
  • Valid driver’s license with acceptable driving record.
  • Must be available for extensive travel (75–90%).
  • Must be available to respond or deploy at any time.
  • Previous on-scene investigative experience preferred.
  • Law enforcement, military, or field investigative experience desirable.
  • Ability to work in fast-paced, high-pressure environments.
  • Strong communication skills.
  • Ability to maintain confidentiality.
  • Must pass background checks and drug screening.

WORK CONDITIONS

  • High-volume travel, including overnight.
  • Unpredictable hours and rapid response assignments.
  • Outdoor and uncontrolled environments.
  • Exposure to accident scenes and hazardous conditions.
  • Physical activity such as standing, kneeling, or lifting.

PREFERRED CERTIFICATIONS

  • Law Enforcement or Criminal Investigation training.
  • ICS/NIMS (FEMA).
  • Private Investigator license.
  • First Aid/CPR.
  • Commercial vehicle crash investigation training.

E-Verify Disclosure

AK Law Firm participates in the E-Verify program. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Equal Employment Opportunity Statement

AK Law Firm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, or any other legally protected status.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

Work Location: In person

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