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Insurance Company Investigator Jobs in Indiana (NOW HIRING)

Allied Universal

Surveillance Investigator

Evansville, IN · On-site

$20.50 - $25.25/hr

Overview Company Overview: Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation Services. Allied Universal ® Compliance and Investigation Services is the ...

Allied Universal

Surveillance Investigator

South Bend, IN · On-site

$18.25 - $22.50/hr

Overview Company Overview: Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation Services. Allied Universal ® Compliance and Investigation Services is the ...

Allied Universal

Surveillance Investigator

Evansville, IN · On-site

$20.50 - $25.25/hr

Overview Company Overview: Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier ...

Allied Universal

Surveillance Investigator

South Bend, IN · On-site

$18.25 - $22.50/hr

Overview Company Overview: Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier ...

Allied Universal

Surveillance Investigator

Merrillville, IN · On-site

$21.25 - $26/hr

Overview Company Overview: Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation Services. Allied Universal ® Compliance and Investigation Services is the ...

Allied Universal

Surveillance Investigator

Merrillville, IN · On-site

$21.25 - $26/hr

Overview Company Overview: Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier ...

Ethos Risk Services

Entry-Level Investigator

Beech Grove, IN · On-site

$43K - $53K/yr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront of, we provide accurate data and ...

Ethos Risk Services

Investigator

Beech Grove, IN · On-site

$28 - $38/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Frasco Inc

Surveillance Investigator

Indianapolis, IN · On-site

$20 - $26/hr

Description: Job Title: Surveillance Investigator Job Location : Indianapolis, IN Job Type ... Insurance, Supplemental Health Benefits, Flexible Spending Accounts * 401K with Company Match About ...

Ethos Risk Services

Investigator

Beech Grove, IN · On-site

$28 - $38/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Frasco Inc

Surveillance Investigator

Indianapolis, IN · On-site

$20 - $26/hr

Description: Job Title: Surveillance Investigator Job Location : Indianapolis, IN Job Type ... Insurance, Supplemental Health Benefits, Flexible Spending Accounts * 401K with Company Match About ...

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All JobsInsurance Company Investigator JobsInsurance Company Investigator Jobs in Indiana

Insurance Company Investigator information

See Indiana salary details

$12

$24

$36

How much do insurance company investigator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for insurance company investigator in Indiana is $24.52, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $30.19 per hour, depending on experience, location, and employer.

What does an insurance company investigator do?

An Insurance Company Investigator is responsible for examining insurance claims to determine their validity and detect potential fraud. They gather and analyze evidence, interview claimants and witnesses, and review documents such as police reports and medical records. Their goal is to ensure that claims are paid out fairly and according to policy terms, while also preventing fraudulent or exaggerated claims. Investigators may work on cases involving auto, health, property, or life insurance.

What are the key skills and qualifications needed to thrive as an insurance company investigator?

To thrive as an Insurance Company Investigator, you need strong analytical skills, attention to detail, and knowledge of insurance laws and fraud detection, often supported by a bachelor's degree in criminal justice or a related field. Familiarity with investigation software, claims management systems, and sometimes certifications like Certified Fraud Examiner (CFE) are common requirements. Excellent communication, critical thinking, and ethical judgment are standout soft skills for interviewing claimants and collaborating with various stakeholders. These skills are vital for thoroughly investigating claims, preventing fraud, and protecting the company’s financial interests.

What are some common challenges faced by insurance company investigators when handling complex claims?

Insurance Company Investigators often encounter challenges such as gathering accurate evidence, dealing with uncooperative claimants or witnesses, and navigating strict regulatory requirements. Investigators must be detail-oriented and persistent, as claims can involve extensive documentation, interviews, and surveillance. Additionally, balancing a high caseload while adhering to deadlines requires strong organizational and time management skills. Collaborating effectively with legal teams, adjusters, and law enforcement is also essential to ensure thorough and fair investigations.

What is the difference between Insurance Company Investigator vs Claims Adjuster?

AspectInsurance Company InvestigatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles prefer insurance or investigative certificationsHigh school diploma or equivalent; licensing or certifications may be required depending on state
Work EnvironmentOffice setting, sometimes fieldwork for interviews and inspectionsOffice-based with site visits to assess damages or injuries
Employer & Industry UsageInsurance companies, law enforcement, private investigation firmsInsurance companies, public and private insurers
Common Search & Comparison IntentUnderstanding investigative roles within insuranceEvaluating claims and determining payouts

Insurance Company Investigators focus on examining claims, gathering evidence, and verifying facts related to insurance fraud or claims validity. Claims Adjusters evaluate damages, determine coverage, and settle claims. While both roles work within the insurance industry, investigators primarily conduct investigations, whereas adjusters handle claim processing and settlement.

Insurance Company Investigator jobs near you
Infographic showing various Insurance Company Investigator job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,006 per year, or $24.5 per hour.

Casualty Claims Specialist

First Chicago Insurance

Evansville, IN • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 13 days ago

Key responsibilities

  • Investigate and settle automobile bodily injury claims.

  • Conduct thorough investigations, document claim activity, and determine coverage, liability, and damages.

  • Prepare and present claim evaluations for settlement authority.

First Chicago Insurance rating

5.7

Company rating: 5.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

298th of 315 rated insurance

Job description

At First Chicago Insurance Company, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas. Join in on the excitement and become part of our thriving organization!

We are seeking an experienced Casualty Claims Specialist!
The Casualty Claims Specialist will be responsible for investigating and settlement of automobile bodily injury claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation.

The Casualty Claims Specialist will have the following duties and responsibilities:

  • Review & determine course of action on each file assigned, utilizing technical knowledge & experience for the purpose of supporting final disposition of a loss.
  • Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability status, and damages that are applicable for each claim.
  • Process Bodily Injury, and coverage claims in accordance with established office procedures.
  • Work closely with Third Parties, plaintiff counsel, Claim Director and Chief Operating Officer to determine necessary injury and coverage investigation.
  • Research case and statutory law in order to conduct proper claim investigation.
  • Document policy status, coverage, liability and damages on all claims and notify re-insurer on qualifying claims.
  • Prepare and present claim evaluations for the appropriate settlement authority.
  • Maintain reasonable expense factors.
  • Handle other duties as assigned

QUALIFICATIONS REQUIRED:

  • 3-5 years in Casualty claims experience a MUST!
  • Knowledge of legal and medical terminology.
  • Excellent negotiation, communication, written, organizational and interpersonal skills.
  • Ability to pass written examinations where required by state statutes to become a licensed claims adjuster.
  • Proficiency in Microsoft Office products.

First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:

  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical and Dental
  • Telemedicine Benefit
  • 401k with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement Training Programs
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Visit our company website at firstchicagoinsurance.com


What First Chicago Insurance employees say

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