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Insurance Client Success Manager Jobs in Austin, TX

Visa

Senior Consultant, Client Success

Austin, TX · Hybrid

Manage Strategic Banking Relationships:Own the day-to-day and strategic client success relationship ... Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the ...

Papaya Global

VP Client Success

Austin, TX · On-site +1

$138K - $177K/yr

Description Papaya is a global workforce management platform that enables companies to hire, pay ... We are seeking a VP, Client Success to lead Papaya's global Account Management and Client Success ...

Rival

Director of Client Success, Arrive Fresh

Austin, TX · On-site

$100 - $130/hr

Build, manage, and leverage cross-departmental relationships to ensure operational alignment, rapid ... Provide the Arrive Fresh client success team with the training and resources necessary to develop ...

Wolters Kluwer

Customer Success Manager

Austin, TX · On-site

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

Wolters Kluwer

Customer Success Manager

Austin, TX · On-site

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

Wolters Kluwer

Customer Success Manager

Austin, TX · On-site

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

Wolters Kluwer

Customer Success Manager

Austin, TX · On-site

At least three years in a similar role (Client Service/Account Management/Customer Success/Sales Support) * Specialized knowledge of or experience with iLien products and projects related to customer ...

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All JobsInsurance Client Success JobsInsurance Client Success Manager JobsInsurance Client Success Manager Jobs in Austin, TX

Insurance Client Success Manager information

See Austin, TX salary details

$32.2K

$82.3K

$138.8K

How much do insurance client success manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for insurance client success manager in Austin, TX is $82,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,100.00 per year, depending on experience, location, and employer.

What is an insurance client success manager?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an insurance client success manager?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an insurance client success manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What are popular job titles related to Insurance Client Success Manager jobs in Austin, TX?

For Insurance Client Success Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Insurance Client Success Manager jobs in Austin, TX look for?

The top searched job categories for Insurance Client Success Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Insurance Client Success Manager jobs?

Cities near Austin, TX with the most Insurance Client Success Manager job openings:

Insurance Client Success Manager jobs near you
Infographic showing various Insurance Client Success Manager job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $82,334 per year, or $39.6 per hour.

B2B Client Success Specialist | Hybrid in Austin

360Connect

Austin, TX • Hybrid

Part-time

Posted 29 days ago

Job description

360Connect, LP is seeking a part-time Client Success professional in Austin, TX. You will manage a book of business from onboarding through the entire lifecycle, serving as the main contact for assigned clients and coordinating with sales, marketing, and product teams. You will support Client Success Managers, perform data analysis, build client profiles, and report on health metrics. A strong emphasis on retention, upselling opportunities, and timely issue resolution is required. #J-18808-Ljbffr

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