ZipRecruiter

Log In

1

Insurance Client Services Jobs in Kansas (NOW HIRING)

next page

Showing results 1-20

All JobsInsurance Client Services JobsInsurance Client Services Jobs in Kansas

Insurance Client Services information

What is the difference between Insurance Client Services vs Insurance Claims Specialist?

AspectInsurance Client ServicesInsurance Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance licensesHigh school diploma; licensing often required
Work EnvironmentOffice setting, customer service focusOffice or claims processing centers, detailed work
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance companies, third-party administrators
Common Search & ComparisonCustomer support, policy assistanceClaims processing, claim resolution

Insurance Client Services and Insurance Claims Specialists both work within the insurance industry, but their roles differ. Client Services focuses on assisting policyholders with inquiries, policy management, and customer support. Claims Specialists handle the processing and resolution of insurance claims, often requiring more detailed claim knowledge. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are popular job titles related to Insurance Client Services jobs in Kansas? For Insurance Client Services jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Insurance Client Services jobs in Kansas look for? The top searched job categories for Insurance Client Services jobs in Kansas are:
What cities in Kansas are hiring for Insurance Client Services jobs? Cities in Kansas with the most Insurance Client Services job openings:
Insurance Client Services jobs near you
Client Relations Manager

Client Relations Manager

Allied National, LLC

Overland Park, KS • On-site

Other

Posted 19 days ago

Job description

Description

Allied is looking for an experienced Client Relations Manager to join our Customer Service team. We are looking for someone who has strong leadership ability, excellent managerial skills, and the ability to provide clear focus and direction to members of the department.

The Client Relations Manager is responsible for the management, operation, and performance of our level 2 and senior level Client Services Representative staff, the Client Services Auditor, and the Client Services Trainer. Responsibilities will include the design of departmental goals and procedures, workflow, customer responsiveness, productivity, quality review, training and development. 


Responsibilities Include:

  • Ensuring excellent service to our clients in both a proactive and responsive manner through a staff utilizing strong communication skills
  • Oversee the Balance Billing process, conduct regular meetings with Balance Billing Team to go over inventory, assure Team is meeting goals, reporting is up to date, and answer questions
  • Conduct periodic performance surveys with customers to accurately measure results, trends, and share information with Director
  • Oversee quality monitoring process to assure all CSRs are being monitored daily and on a consistent basis
  • Coordinate and clarify network disparities, benefit variances, procedural anomalies with appropriate departments

Requirements

  • Bachelor's degree in related field required
  • Minimum of 3-5 years management experience in multi-functional Call Center environment
  • Must have insurance experience
  • Proven leadership skills and proactive management style is needed

Apply