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Insurance Client Services Jobs in Iowa (NOW HIRING)

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Client Services Specialist

Dubuque, IA · Hybrid

$16 - $21.25/hr

The Client Services Specialist independently manages day-to-day client servicing activities for ... Inclusive health, dental, vision, and life insurance plans built to support diverse lifestyles ...

Cetera

Client Services Specialist

Dubuque, IA · Hybrid

$16 - $21.25/hr

The Client Services Specialist independently manages day-to-day client servicing activities for ... Inclusive health, dental, vision, and life insurance plans built to support diverse lifestyles ...

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Insurance Client Services information

Is insurance client services a good job?

Insurance client services is a customer-facing role that involves assisting clients with policy inquiries, claims, and account management. It often requires strong communication skills, attention to detail, and familiarity with insurance products and software. The job can offer stable employment and opportunities for advancement within the insurance industry.

What is the difference between Insurance Client Services vs Insurance Claims Specialist?

AspectInsurance Client ServicesInsurance Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance licensesHigh school diploma; licensing often required
Work EnvironmentOffice setting, customer service focusOffice or claims processing centers, detailed work
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance companies, third-party administrators
Common Search & ComparisonCustomer support, policy assistanceClaims processing, claim resolution

Insurance Client Services and Insurance Claims Specialists both work within the insurance industry, but their roles differ. Client Services focuses on assisting policyholders with inquiries, policy management, and customer support. Claims Specialists handle the processing and resolution of insurance claims, often requiring more detailed claim knowledge. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are popular job titles related to Insurance Client Services jobs in Iowa? For Insurance Client Services jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Insurance Client Services jobs in Iowa look for? The top searched job categories for Insurance Client Services jobs in Iowa are:
What cities in Iowa are hiring for Insurance Client Services jobs? Cities in Iowa with the most Insurance Client Services job openings:
Insurance Client Services jobs near you
Infographic showing various Insurance Client Services job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Commercial Insurance - Client Advisor

Marsh & McLennan Companies, Inc.

Urbandale, IA • On-site

Full-time

Re-posted 24 days ago

Job description

Company:
Description:
We are seeking a talented individual to join our team at Marsh as a Client Advisor.
This role will be based in Urbandale, Iowa, and is a hybrid position requiring a minimum of three days per week in the office.
As a Client Advisor, you will serve as the project manager for large initiatives and complex accounts, ensuring action plans are implemented effectively and service delivery meets or exceeds expectations. You will draft comprehensive client-facing documents such as white papers, strategic approaches, financial analyses, and presentations to support sales opportunities and account growth.
Additionally, you will conduct market and industry research to identify new growth areas and trends and perform data analysis to support proposal development and client presentations. You will address escalated issues promptly, manage expectations, mitigate relationship risks, and provide technical and transactional support for high-priority relationships.
We will count on you to:
  • Develop and deliver essential project documents that support client engagement and business development.
  • Conduct research and analyze data to identify growth opportunities and support proposal creation.
  • Manage escalated client concerns with sound judgment and timely resolution, escalating major issues as appropriate.
  • Provide technical and transactional support to ensure client satisfaction
  • Cultivate and maintain strong relationships with client professionals.
  • Represent Marsh at industry events to build your professional network and stay connected to market trends.

What you need to have:
  • 3 to 5 years of professional experience in a client management role.
  • Background in the insurance industry, particularly underwriting, brokerage, or Property & Casualty.
  • Bachelor's degree.
  • Exceptional organizational and project management skills.
  • Strong problem-solving and analytical abilities.
  • Client-focused mindset with experience in client-facing roles.
  • Ability to synthesize complex information and communicate effectively to diverse audiences.

What makes you stand out:
  • Proven track record of client success.
  • Demonstrates confidence and accountability in all interactions.

Why join our team:
  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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