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Insurance Client Service Representative Jobs (NOW HIRING)

Jewelers Mutual Group

Client Service Representative

$16.50 - $22.25/hr

Summary The Client Service Representative (CSR) is responsible for facilitating renewals, providing ... Opportunities for learning and growth within the insurance industry will be provided.

Access Dubuque

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

Client Service Representative Cottingham & Butler/ SISCO 1 Positions ID: 4030548008 Posted On 02/11 ... If you come from an insurance background that's great! However, we understand that most people do ...

Cottingham & Butler

Client Service Representative

Asbury, IA · On-site

$15 - $20.50/hr

Client Service Representative Dubuque, Iowa, United States What our Client Service Representatives ... If you come from an insurance background that's great! However, we understand that most people do ...

Cottingham & Butler

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

As a Client Service Representative, you will work directly with our clients to help keep their ... If you come from an insurance background that's great! However, we understand that most people do ...

Cottingham & Butler

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

As a Client Service Representative, you will work directly with our clients to help keep their ... If you come from an insurance background that's great! However, we understand that most people do ...

Cottingham & Butler

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

As a Client Service Representative, you will work directly with our clients to help keep their ... If you come from an insurance background that's great! However, we understand that most people do ...

NVA

Client Service Representative

Westover, WV · On-site

$16.50 - $22.50/hr

... insurance. * Conveys the clinic message related to Quality Patient Care and helps educate the ... Prior client service experience is required Training Each Client Service Representative will have a ...

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Insurance Client Service Representative information

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$26K

$48.4K

$73K

How much do insurance client service representative jobs pay per year?

As of Sep 10, 2026, the average yearly pay for insurance client service representative in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Client Service Representative vs Insurance Claims Specialist?

AspectInsurance Client Service RepresentativeInsurance Claims Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; licensing or certifications may be required
Work EnvironmentOffice setting, customer service centersOffice or claims processing centers, often with detailed case work
Employer & Industry UsageInsurance companies, agencies, brokeragesInsurance companies, claims departments
Common Search & ComparisonCustomer service, policy inquiries, account managementClaims processing, claim investigation, settlement

The main difference is that Insurance Client Service Representatives focus on assisting clients with policy questions and account management, while Insurance Claims Specialists handle the processing and investigation of insurance claims. Both roles require strong communication skills and knowledge of insurance policies, but their daily tasks and focus areas differ.

Is remote insurance client service representative a stressful job?

A remote insurance client service representative role can be stressful due to handling customer inquiries, resolving issues, and managing multiple tasks simultaneously. The level of stress depends on workload, communication skills, and the company's support systems, but many find it manageable with proper training and organization.

What does an insurance client service representative do?

An insurance client service representative assists customers with policy inquiries, claims, and coverage options. They communicate via phone, email, or in person, maintain accurate records, and often use insurance software to process transactions and update client information.

What cities are hiring for Insurance Client Service Representative jobs?

Cities with the most Insurance Client Service Representative job openings:

What states have the most Insurance Client Service Representative jobs?

States with the most job openings for Insurance Client Service Representative jobs include:

What are popular job titles related to Insurance Client Service Representative jobs?

For Insurance Client Service Representative jobs, the most frequently searched job titles are:

Insurance Client Service Representative

Remote

Jewelers Mutual Group
Insurance Services • 201 - 500 employees
Learn more about Jewelers Mutual Groupexternal

$40K - $56K/yr

Other

Retirement, PTO

Posted 6 days ago

Job description

Summary
The CL Insurance Client Service Representative is responsible for facilitating renewals, providing support to specific producers, and addressing daily client inquiries and issues. The position involves account support for Property & Casualty accounts and might also include support for Specialty business. This role requires a licensed individual, with industry designations preferred (CISR, CIC, or similar).
Why Jewelers Mutual:
Since 1913 we've been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we're financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation.
As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry's most trusted advisor by investing in our people, adopting new technologies, and striving for excellence.
We're dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people.
What You'll Do
  • Renewal Process Support: Assist in the renewal application processes for Specialty insurance products such as Jewelers Block and Pawn. This includes collecting and verifying information, coordinating quotes, and ensuring timely delivery of policy documents.
  • Producer Support: Provide assistance to specific 1099 producers as needed, supporting their client service and sales activities. Collaborate with producers to understand client needs and preferences, offering support in meeting client expectations
  • Versatility: Depending on skill set and training, support multiple producers and types of business. Opportunities for learning and growth within the insurance industry will be provided.
  • Documentation and Tracking: Ensure accurate documentation and tracking of policies, endorsements, and client communications in agency management systems.
  • Process Improvement: Identify opportunities for process improvement and contribute ideas to enhance operational efficiency and client service delivery.
  • Confidentiality: Maintain strict confidentiality in handling client information and adhere to all privacy regulations and protocols.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Leadership Responsibilities
None
Qualifications
  • High school diploma or equivalent; additional education or certification in insurance or related fields is a plus.
  • 2+ years experience in insurance client service, support, or related roles preferred
  • Active Property & Casualty insurance license required
  • Industry designation preferred, such as CISR (Certified Insurance Service Representative) and/or CIC (Certified Insurance Counselor) preferred
  • Strong communication and interpersonal skills
  • Ability to work collaboratively with producers and other team members
  • Proficiency in using computer systems and office software
  • Detail-oriented with excellent organizational and time management
Certificates, Licenses, Registrations
  • Active Property & Casualty insurance license required
Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer.
  • Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear.
What We Offer You:
  • Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.
  • Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
  • Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes
  • Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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