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Insurance Client Service Representative Jobs in Winnipeg, MB

People Corporation

Client Service Specialist

Winnipeg, MB · On-site

CA$50K - CA$60K/yr

Interact with insurance companies, clients, advisors, and plan members to provide information in ... Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We ...

BMO Financial

Client Service Associate

Winnipeg, MB · On-site

Knowledge of Insurance and group products is an asset * Knowledge of Trust and Estate services is ... Salaried & Commission The above represents BMO Financial Group's pay range and type. Salaries will ...

Td

PIA Client Service Associate

Winnipeg, MB · On-site

CA$43K - CA$56K/yr

Providea high levelof client service which includes responding to phone, mail and ... Successful candidates willbe requiredto be licensed as an Investment Representative (IR) with the ...

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Insurance Client Service Representative information

What is the difference between Insurance Client Service Representative vs Insurance Claims Specialist?

AspectInsurance Client Service RepresentativeInsurance Claims Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; licensing or certifications may be required
Work EnvironmentOffice setting, customer service centersOffice or claims processing centers, often with detailed case work
Employer & Industry UsageInsurance companies, agencies, brokeragesInsurance companies, claims departments
Common Search & ComparisonCustomer service, policy inquiries, account managementClaims processing, claim investigation, settlement

The main difference is that Insurance Client Service Representatives focus on assisting clients with policy questions and account management, while Insurance Claims Specialists handle the processing and investigation of insurance claims. Both roles require strong communication skills and knowledge of insurance policies, but their daily tasks and focus areas differ.

Is remote insurance client service representative a stressful job?

A remote insurance client service representative role can be stressful due to handling customer inquiries, resolving issues, and managing multiple tasks simultaneously. The level of stress depends on workload, communication skills, and the company's support systems, but many find it manageable with proper training and organization.

What does an insurance client service representative do?

An insurance client service representative assists customers with policy inquiries, claims, and coverage options. They communicate via phone, email, or in person, maintain accurate records, and often use insurance software to process transactions and update client information.

Client Services Representative

Winnipeg, MB

National Veterinary Associates
Veterinary Services • 10K+ employees
Learn more about National Veterinary Associatesexternal

Full-time

Re-posted 27 days ago

National Veterinary Associates rating

5.8

Company rating: 5.8 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative

Are you enthusiastic about helping people and love working around dogs and cats? Do you thrive in a fast-paced, collaborative environment? If so, we would love to meet you!

We are a busy veterinary hospital dedicated to providing exceptional care to our patients and outstanding service to their families. We are seeking a friendly, organized, and compassionate Customer Service Representative (CSR) to join our collaborative team.

As the first point of contact for our clients, you will play a vital role in creating a welcoming, supportive experience from check-in to check-out. This position requires excellent communication skills, attention to detail, and the ability to multitask in a high-energy environment.

Key Responsibilities:

       Greet clients, patients warmly and professionally

       Answer multi-line phones and schedule appointments efficiently

       Provide accurate information about services, policies, and procedures

       Process payments and maintain accurate medical records

       Coordinate with veterinarians and technicians to ensure smooth workflow

       Manage client concerns with empathy and professionalism

       Maintain a clean, organized front desk and reception area

What we are looking for:

        Outstanding customer service and communication skills

        Ability to remain calm and positive in a fast-paced setting

        Strong organizational and multitasking abilities

        Genuine desire to collaborate with dogs and cats

        Flexibility to work varying shifts, including mornings, evenings, and weekends

        Previous customer service experience required (veterinary experience preferred but not required)

If you are compassionate, dependable, and dedicated to providing superior customer service while making a difference in the lives of pets and their families, we encourage you to apply today.

Join our team and help us deliver exceptional care - for the love of animals and the people who love them.

Please send your resume and cover letter to gail.richter@nva.com

Customer Service Representative

Are you enthusiastic about helping people and love working around dogs and cats? Do you thrive in a fast-paced, collaborative environment? If so, we would love to meet you!

We are a busy veterinary hospital dedicated to providing exceptional care to our patients and outstanding service to their families. We are seeking a friendly, organized, and compassionate Customer Service Representative (CSR) to join our collaborative team.

As the first point of contact for our clients, you will play a vital role in creating a welcoming, supportive experience from check-in to check-out. This position requires excellent communication skills, attention to detail, and the ability to multitask in a high-energy environment.

Key Responsibilities:

       Greet clients, patients warmly and professionally

       Answer multi-line phones and schedule appointments efficiently

       Provide accurate information about services, policies, and procedures

       Process payments and maintain accurate medical records

       Coordinate with veterinarians and technicians to ensure smooth workflow

       Manage client concerns with empathy and professionalism

       Maintain a clean, organized front desk and reception area

What we are looking for:

        Outstanding customer service and communication skills

        Ability to remain calm and positive in a fast-paced setting

        Strong organizational and multitasking abilities

        Genuine desire to collaborate with dogs and cats

        Flexibility to work varying shifts, including mornings, evenings, and weekends

        Previous customer service experience required (veterinary experience preferred but not required)

If you are compassionate, dependable, and dedicated to providing superior customer service while making a difference in the lives of pets and their families, we encourage you to apply today.

Join our team and help us deliver exceptional care - for the love of animals and the people who love them.

Please send your resume and cover letter to gail.richter@nva.com

What National Veterinary Associates employees say

Pay

Benefits

Hours and flexibility

Workplace

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About National Veterinary Associates

Sourced by ZipRecruiter

National Veterinary Associates, based in Agoura Hills, CA, US, is a leading provider in the veterinary healthcare industry. Established in 1996, it operates independently owned veterinary practices across the United States, Canada, Australia, and New Zealand. With a passion for pet health, National Veterinary Associates supports over 1000 veterinary hospitals and pet resort entities. Though their website, nva.com, doesn't explicitly describe their mission, it is evident that their aim is to empower veterinarians with the resources they need to provide high-quality, compassionate pet care services. They have made remarkable strides in advancing veterinary medicine, which is a testament to their industry influence and commitment.

Industry

Veterinary services

Company size

10,000+ Employees

Headquarters location

Agoura Hills, CA, US

Year founded

1996

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