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Insurance Claims Trainee Jobs in Ohio (NOW HIRING)

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Insurance Claims Trainee information

See Ohio salary details

$21K

$43.7K

$86.4K

How much do insurance claims trainee jobs pay per year?

As of Aug 18, 2026, the average yearly pay for insurance claims trainee in Ohio is $43,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,451.00 and $45,706.00 per year, depending on experience, location, and employer.

What does an insurance claims trainee do?

An Insurance Claims Trainee learns how to evaluate and process insurance claims under the supervision of experienced claims adjusters or managers. They are trained to investigate claims, assess damages, review policy coverage, and communicate with policyholders and third parties. This role involves both classroom and on-the-job training to understand insurance policies, legal requirements, and best practices in claims handling. As trainees gain experience, they gradually take on more responsibility and work towards becoming fully qualified claims adjusters.

What are the key skills and qualifications needed to thrive as an insurance claims trainee, and why are they important?

To thrive as an Insurance Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical skills, and basic knowledge of insurance principles. Familiarity with claims management software, Microsoft Office Suite, and sometimes completion of industry certifications such as AIC (Associate in Claims) is typical. Attention to detail, effective communication, and strong problem-solving abilities are important soft skills for this role. These skills and qualifications help ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What types of training and mentorship can I expect as an insurance claims trainee?

As an Insurance Claims Trainee, you can expect a blend of classroom-based learning and on-the-job training. You’ll likely participate in structured development programs led by senior adjusters and trainers, covering topics such as policy interpretation, claims investigation, negotiation, and customer service. Mentorship is a key part of most programs, with experienced claims professionals providing guidance, feedback, and support as you handle real claims under supervision. This setup allows you to gain practical experience while gradually increasing your responsibility and independence.

What is the difference between Insurance Claims Trainee vs Insurance Claims Adjuster?

AspectInsurance Claims TraineeInsurance Claims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationsHigh school diploma; often requires licensing and certifications
Work EnvironmentTraining programs, office settings, supervised tasksFieldwork, office, or a combination; independent decision-making
Employer & Industry UsageEntry-level training within insurance companiesFull-time professional role handling claims processing and settlement

The main difference is that an Insurance Claims Trainee is an entry-level position focused on learning and training, while an Insurance Claims Adjuster is a fully qualified professional responsible for evaluating and settling claims. Trainees typically undergo training and supervision, whereas Adjusters work independently with licensing and experience.

What are the most commonly searched types of Insurance Claims jobs in Ohio?

The most popular types of Insurance Claims jobs in Ohio are:

What are popular job titles related to Insurance Claims Trainee jobs in Ohio?

For Insurance Claims Trainee jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Trainee jobs in Ohio look for?

The top searched job categories for Insurance Claims Trainee jobs in Ohio are:

What cities in Ohio are hiring for Insurance Claims Trainee jobs?

Cities in Ohio with the most Insurance Claims Trainee job openings:

Insurance Claims Trainee jobs near you
Infographic showing various Insurance Claims Trainee job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,671 per year, or $21 per hour.

Administrative Professional/Administrative Support Trainee

Insurance Partners Agency LLC

Akron, OH

$17.50 - $23/hr

Full-time

Life, Retirement, PTO

Posted 6 days ago

Job description

Description

Administrative Professional/Administrative Support Trainee

Start Your Career in Insurance -Front Desk - Customer Service Focus

Location: Fairlawn/Akron, Ohio 

Employment Type: Full-Time and in-person 

Hours of work: 8:00 am - 4:30 pm 


Job Summary

This position is the frontline of our agency, welcoming visitors, handling incoming calls, and supporting daily office operations. It's an ideal entry-level role for someone who enjoys helping people, staying organized, and responding professionally to a wide variety of requests. As part of this role, you'll also begin learning the foundations of the insurance world, giving you a strong base for future opportunities across multiple departments within the agency.


Do you possess the following qualities and experience? Please keep reading! 

  • You deliver warm, professional service, whether in person, over the phone, or via email
  • You keep information accurate and organized
  • You manage multiple small tasks efficiently and with strong attention to detail
  • You maintain confidentiality when handling sensitive documents
  • You adapt well to changes and stay on top of daily office needs


Responsibilities

  • Front Desk & Customer Support

o Greet guests and provide a polished, friendly first point of contact

o Handle incoming calls and route them appropriately across multiple office locations

o Respond to general inquiries with professionalism and excellent customer service

o Manage incoming and outgoing mail, packages, and electronic documents

  • Office & Administrative Tasks

o Enter basic client activity and data into agency systems as directed

o Scan, organize, and distribute documents including mail and faxes

o  Prepare mailing labels and assist with small clerical tasks throughout the day

o Maintain office supplies, including ordering, stocking, and monitoring postage

o Keep the office environment tidy, organized, and welcoming

  •  General Agency and Department Support

o  Assist with miscellaneous office tasks and serve as the go-to person for routine needs

o Help deposit payments and secure funds according to office procedures

o  Support team projects and administrative needs, as assigned


Benefits Include

  • Company-funded health savings account (HSA)
  • Life insurance, short and long-term disability insurance
  • 401(k) with employer match
  • Paid time off, including summer hours and paid parental leave
  • And much more!

About Us 


With 100+ years of history behind every client relationship, we've built a reputation on integrity, expertise, and the dedication of our people. That commitment has earned us recognition as a Top Insurance Employer and Top Insurance Workplace by Insurance Business America, a spot among the Top 100 Independent Insurance Agencies by Insurance Journal, and distinction as a leading Northeast Ohio agency by Crain's Cleveland Business.

Founded in Akron, OH in 1910, we've grown to 250+ employees across 20+ locations in Ohio, Kentucky and Florida, while maintaining the personal, relationship driven service that sets us apart.


If you're passionate about service, enjoy working with people, and want to build a rewarding career with a company that values both professional achievement and personal fulfillment, you'll thrive at SeibertKeck Insurance Partners.

Our competitive edge comes from:

  • Regional specialization and deep market knowledge
  • Client education that emphasizes prevention over reaction
  • Access to regional, national, and international insurance markets
  • A reliable in-house claims service team that advocates for clients when it matters most

At SeibertKeck Insurance Partners, we go beyond premium. We reduce costs through proprietary risk-management and loss-control strategies, negotiate the best possible rates through strong carrier relationships, and support clients with responsive, around-the-clock claims partners.


We're proud of where we've been, and even more excited about where we're going!


Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, veteran status, disability, age, or any other protected characteristic.

Requirements

 Qualifications We're Seeking 

  • High school diploma or GED
  • Comfort with Microsoft Office, online tools and ability to learn new systems 
  • Strong communication and customer service skills
  • Professional, reliable, and friendly demeanor
  • Ability to multitask, prioritize, and stay organized
  • Willingness to learn the basics of insurance and agency operations

Apply