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Insurance Claims Processor Jobs in Raleigh, NC (NOW HIRING)

Erie Insurance Group

Claims Facilitator

Raleigh, NC · On-site

Processes first party automobile, third party clear liability automobile and low severity property ... Handles inquiries from Policyholders, Agents, insurance carriers, claimants and others. * Enters ...

Erie Insurance Group

Claims Facilitator

Cary, NC · On-site

Processes first party automobile, third party clear liability automobile and low severity property ... Handles inquiries from policyholders, agents, insurance carriers, claimants and others. * Enters ...

Erie Insurance

Claims Facilitator

Cary, NC · On-site

$40K - $64K/yr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Processes first party automobile, third party clear liability automobile and low severity property ...

Erie Insurance

Claims Facilitator

Cary, NC · Hybrid

$40K - $64K/yr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Processes first party automobile, third party clear liability automobile and low severity property ...

Erie Insurance

Claims Facilitator

Raleigh, NC · On-site

$40K - $64K/yr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Processes first party automobile, third party clear liability automobile and low severity property ...

Erie Insurance

Claims Supervisor

Cary, NC · On-site

$88K - $141K/yr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Receives and directs the processing of legal papers served upon ERIE involving claims action and ...

Erie Insurance

Claims Supervisor

Cary, NC · On-site

$88K - $141K/yr

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ... Receives and directs the processing of legal papers served upon ERIE involving claims action and ...

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All JobsInsurance Claims Processor JobsInsurance Claims Processor Jobs in Raleigh, NC

Insurance Claims Processor information

See Raleigh, NC salary details

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How much do insurance claims processor jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for insurance claims processor in Raleigh, NC is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $24.76 per hour, depending on experience, location, and employer.

What does an insurance claims processor do?

An Insurance Claims Processor reviews and handles insurance claims submitted by policyholders. Their primary responsibilities include verifying information, ensuring all necessary documentation is provided, and assessing claims for accuracy and compliance with policy guidelines. They communicate with policyholders, adjusters, and healthcare providers to gather additional information if needed, and determine how much the insurance company should pay out. The role is essential for ensuring claims are processed efficiently and fairly, maintaining customer satisfaction, and preventing fraud.

What are the key skills and qualifications needed to thrive as an insurance claims processor, and why are they important?

To thrive as an Insurance Claims Processor, you need strong attention to detail, knowledge of insurance policies and regulations, and typically a high school diploma or equivalent. Familiarity with claims management software, electronic databases, and sometimes certifications like the Associate in Claims (AIC) are common requirements. Excellent organizational skills, clear communication, and problem-solving abilities help you stand out in this role. These skills ensure accurate claim processing, effective customer service, and compliance with industry standards.

What are some common challenges faced by insurance claims processors, and how can they be managed effectively?

Insurance Claims Processors often encounter challenges such as managing high volumes of claims, navigating complex policy details, and meeting strict deadlines. Staying organized and detail-oriented is key to ensuring accuracy and timely processing. Effective communication with policyholders, adjusters, and other team members also helps resolve discrepancies quickly and improves overall workflow. Many employers provide ongoing training and support to help processors stay current on regulations and best practices, which can further ease these challenges.

What is the difference between Insurance Claims Processor vs Insurance Claims Adjuster?

AspectInsurance Claims ProcessorInsurance Claims Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires a high school diploma; often holds certifications such as AIC or CPCU
Work EnvironmentOffice setting, processing claims dataField and office work, investigating claims
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusProcessing and data entry of claimsInvestigating, evaluating, and settling claims

While both roles are essential in the insurance industry, Claims Processors focus on handling claim data and documentation, whereas Claims Adjusters investigate and determine claim validity and settlement amounts. Understanding these differences helps job seekers identify the right career path within insurance claims roles.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education or relevant certifications. Experience with computer software, attention to detail, and strong organizational skills are important, and familiarity with insurance policies and claims processing systems can improve job prospects.

Is an insurance claims processor job in demand?

The demand for insurance claims processors remains steady due to the ongoing need for claims management in the insurance industry. Employment is expected to grow at a rate similar to the average for all occupations, with opportunities increasing as insurance companies seek skilled workers familiar with claims processing software and regulations.

Is claims processing a stressful job?

Claims processing as an insurance claims processor can be stressful due to tight deadlines, high workload, and the need for accuracy in evaluating claims. The role often requires attention to detail, communication skills, and the ability to handle sensitive information, which can contribute to job-related stress levels.

What are popular job titles related to Insurance Claims Processor jobs in Raleigh, NC?

For Insurance Claims Processor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Processor jobs in Raleigh, NC look for?

The top searched job categories for Insurance Claims Processor jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Insurance Claims Processor jobs?

Cities near Raleigh, NC with the most Insurance Claims Processor job openings:

Insurance Claims Processor jobs near you
Infographic showing various Insurance Claims Processor job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, and 6% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $45,162 per year, or $21.7 per hour.

Field Roof Inspector - Raleigh, NC

Hancock Claims Consultants

Raleigh, NC • On-site

$32 - $40/hr

Contractor

Re-posted 2 days ago

Job description

Hancock Claims Consultants specialize in Ladder Assist and Property Inspection Services, collaborating directly with numerous insurance agencies for efficient claims management.
At Hancock, we are at the forefront of claims resolution services, offering nationwide coverage, swift and comprehensive claims inspections, and unparalleled quality and precision. Our established process ensures top-tier claims support, ranging from rapid catastrophe response to direct inspections.
As a Roof Field Technician, you'll be part of our dynamic network of independent contractors, conducting assessments on steep and high roofs, evaluating exterior and interior damage, and performing underwriting property inspections. Utilizing cutting-edge technology, our inspectors help assess property damage and prevent further harm until permanent repairs are complete.
Please note: This is an Independent Contractor position.
Successful Technicians possess:
  • Ability to safely navigate and inspect any type of roof, specifically steep and high roofs
  • Technical ability to complete inspections in varied weather conditions
  • Professionalism
  • Detail Oriented
  • Strong customer service skills
  • Empathy when dealing with insureds
  • An entrepreneurial spirit
  • Roofing and construction related backgrounds and/or insurance claims experience are a plus but not required

Requirements:
  • Must have a reliable Truck, Van or SUV with the ability to transport and carry at least a 32' ladder
  • Must have a Lidar equip device or the ability to obtain one (ex. iPad Pro/iPhone 12 pro or greater)
  • Demonstrated knowledge of MS Office applications including Outlook and Teams
  • HAAG Certification is a plus
  • The ability to get any required certifications or credentials to become a part of our contractor pool

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