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Insurance Claims Processor Jobs in Raleigh, NC (NOW HIRING)

Progressive

Claims Adjuster Trainee

Raleigh, NC · On-site

$52K - $56K/yr

... claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on ...

REVCO SOLUTIONS INC

Insurance Team Lead

Durham, NC · On-site

MAJOR AREAS OF RESPONSIBILITY : · Manage and audit client specific tasks using process specific ... Requirements: · Extensive experience with Insurance Claims, Billing, and Insurance Follow-Up. · ...

Oshi Health

Accounts Receivable Specialist

Raleigh, NC · Remote

$19.75 - $26/hr

Knowledge of medical billing, insurance claims processing, and payer reimbursement. * Experience resolving claim denials, underpayments, and payment discrepancies. * Experience posting payments and ...

SERVPRO

Job File Coordinator

Raleigh, NC · On-site

$17.50 - $23.25/hr

Familiarity with insurance claims processes * Customer service experience in a high-volume environment * Ability to handle confidential information professionally Physical Requirements * Primarily ...

IICRC

Job File Coordinator

Raleigh, NC · On-site

$17.50 - $23.25/hr

Familiarity with insurance claims processes * Customer service experience in a high-volume environment * Ability to handle confidential information professionally Physical Requirements * Primarily ...

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All JobsInsurance Claims Processor JobsInsurance Claims Processor Jobs in Raleigh, NC

Insurance Claims Processor information

See Raleigh, NC salary details

$11

$21

$33

How much do insurance claims processor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for insurance claims processor in Raleigh, NC is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $24.76 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims processing as an insurance claims processor can be stressful due to tight deadlines, high workload, and the need for accuracy in evaluating claims. The role often requires attention to detail, communication skills, and the ability to handle sensitive information, which can contribute to job-related stress levels.

What does an insurance claims processor do?

An Insurance Claims Processor reviews and handles insurance claims submitted by policyholders. Their primary responsibilities include verifying information, ensuring all necessary documentation is provided, and assessing claims for accuracy and compliance with policy guidelines. They communicate with policyholders, adjusters, and healthcare providers to gather additional information if needed, and determine how much the insurance company should pay out. The role is essential for ensuring claims are processed efficiently and fairly, maintaining customer satisfaction, and preventing fraud.

Is an insurance claims processor job in demand?

The demand for insurance claims processors remains steady due to the ongoing need for claims management in the insurance industry. Employment is expected to grow at a moderate rate, with skills in data entry, customer service, and familiarity with claims processing software being valuable for job candidates.

What are the key skills and qualifications needed to thrive as an insurance claims processor, and why are they important?

To thrive as an Insurance Claims Processor, you need strong attention to detail, knowledge of insurance policies and regulations, and typically a high school diploma or equivalent. Familiarity with claims management software, electronic databases, and sometimes certifications like the Associate in Claims (AIC) are common requirements. Excellent organizational skills, clear communication, and problem-solving abilities help you stand out in this role. These skills ensure accurate claim processing, effective customer service, and compliance with industry standards.

What are some common challenges faced by insurance claims processors, and how can they be managed effectively?

Insurance Claims Processors often encounter challenges such as managing high volumes of claims, navigating complex policy details, and meeting strict deadlines. Staying organized and detail-oriented is key to ensuring accuracy and timely processing. Effective communication with policyholders, adjusters, and other team members also helps resolve discrepancies quickly and improves overall workflow. Many employers provide ongoing training and support to help processors stay current on regulations and best practices, which can further ease these challenges.

What is the difference between Insurance Claims Processor vs Insurance Claims Adjuster?

AspectInsurance Claims ProcessorInsurance Claims Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires a high school diploma; often holds certifications such as AIC or CPCU
Work EnvironmentOffice setting, processing claims dataField and office work, investigating claims
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusProcessing and data entry of claimsInvestigating, evaluating, and settling claims

While both roles are essential in the insurance industry, Claims Processors focus on handling claim data and documentation, whereas Claims Adjusters investigate and determine claim validity and settlement amounts. Understanding these differences helps job seekers identify the right career path within insurance claims roles.

What are popular job titles related to Insurance Claims Processor jobs in Raleigh, NC? For Insurance Claims Processor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Processor jobs in Raleigh, NC look for? The top searched job categories for Insurance Claims Processor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Insurance Claims Processor jobs? Cities near Raleigh, NC with the most Insurance Claims Processor job openings:
Insurance Claims Processor jobs near you
Infographic showing various Insurance Claims Processor job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $45,162 per year, or $21.7 per hour.

Team Support Specialist/Insurance Processor

Jones Insurance Agency, Inc.

Garner, NC

$15.25 - $18.75/hr

Full-time

Re-posted 23 days ago

Job description

Career Opportunity - Team Support Specialist / Insurance Processor (Entry Level - Personal Lines)

If you are looking for:

  • An employer that provides tremendous growth and invests in your learning
  • A professional work environment where teammates are supportive and accountable
  • Standard working hours, with options for remote work and flexible schedules (after 90 days)
  • A competitive salary with outstanding benefits
  • A family-oriented employer that has been in business for over 60 years.

Then we should talk, because we are always looking for:

  • Self-motivated individuals with an “old-fashioned” work ethic and positive attitude
  • A quick learner who can grasp new concepts & ideas in a fast paced environment
  • A client-focused professional who is able to listen, communicate, and teach technology

Summary

This position is directly responsible for assisting in the production of new accounts and the retention of existing insurance and Personal Lines accounts. Provides prompt, efficient, friendly, high-quality service to designated accounts in support of Producer activities. Communicates consistently and positively with clients to reinforce our “Client-First” service philosophy. Builds and maintains good relationships with clients and office staff. Follows agency established procedures and guidelines to perform assigned duties.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

· A combination of 2 years education or related office experience (ie. insurance claims department, medical office, independent agency, etc.)

· NC Department of Insurance Property and Casualty License OR ability to obtain license within the first 90 days of employment

· Bilingual in English/Spanish is preferred

Knowledge, Skills, and Abilities

· Ability to use personal computer, calculator, agency automation system, and proficiency in various software programs, including but not limited to Microsoft Office (Word, Excel, and Outlook)

· Must be an assertive self-starter with the ability to influence others

· Must excel at being client focused and able to work in a team-oriented environment

· Should have demonstrated effective presentation skills through both verbal and written communications.

Essential Functions

· Maintains digital files in an orderly, up-to-date manner

· Processes change requests for clients on the same day as requested

· Processes confirmed cancellations on the same day as requested

· Seeks advice from Accounts Managers (AMs) with any problem with their accounts

· Maintains working knowledge of all company change procedures

· Assists or fills-in for AMs as directed

· Inputs late-payment notices direct notice of cancellations, and payment-received notices into the agency automation system

· Processes paperwork assigned by AMs on the same day as requested

· Print proposals, policy notebooks, and other materials for client visits

· Runs carrier quotes for new potential groups

· Creates renewal spreadsheets and other necessary materials for existing clients

· Performs other functions as assigned by management

Physical Demands

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand, bend, stretch, and walk. Vision requirements include reading a computer monitor, peripheral vision, and the ability to look from screen to objects on desk to visitors walking in the door. Color vision needed. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Work Environment

This job operates in a clerical, office setting. This position routinely uses standard office equipment such as computers, phone, copier, filing cabinets and fax machine.

Travel

No travel required

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.

We are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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