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Insurance Claims Processing Jobs in Chicago, IL (NOW HIRING)

Beth Ledvora MD SC

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Psychiatric Medical Billing Specialist

Palos Heights, IL · On-site

$26 - $28/hr

The ideal candidate will possess deep knowledge of behavioral health billing, including insurance claims processing, payment posting, denial resolution, and provider credentialing. This role is ...

Diedre Moire Corp.

Claims Manager

Naperville, IL · On-site

$120K - $150K/yr

Non-standard Auto Insurance Claims - Team Manager - Naperville, IL Insurance Claims Manager Claims ... • Identify process inefficiencies and implement changes to optimize work flow. • Resolve ...

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Showing results 21-40

All JobsInsurance Claims Processing JobsInsurance Claims Processing Jobs in Chicago, IL

Insurance Claims Processing information

See Chicago, IL salary details

$12

$23

$35

How much do insurance claims processing jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for insurance claims processing in Chicago, IL is $23.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $26.25 per hour, depending on experience, location, and employer.

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training or certifications in insurance or claims processing. Relevant skills include attention to detail, communication, and familiarity with claims management software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require background checks or specific licensing depending on the state or company policies.

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage and payout amounts. They verify policy details, gather necessary documentation, and ensure claims are processed accurately and efficiently, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

What are popular job titles related to Insurance Claims Processing jobs in Chicago, IL?

For Insurance Claims Processing jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Processing jobs in Chicago, IL look for?

The top searched job categories for Insurance Claims Processing jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Insurance Claims Processing jobs?

Cities near Chicago, IL with the most Insurance Claims Processing job openings:

Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $47,862 per year, or $23 per hour.

Claims Call Center Specialist

Warrior Insurance Network

Chicago, IL

$16 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Warrior Insurance Network (WIN) is seeking Claims Call Center Specialists to join our growing Claims team. This is an excellent opportunity for customer-focused professionals who are interested in building a long-term career in the insurance industry.

As a Claims Call Center Specialist, you will play a critical role in helping callers navigate the claims process following an accident or loss. You will serve as the first point of contact, gathering claim information, answering questions, and ensuring callers receive the guidance and support they need during what can often be a stressful time.

Whether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations.

What You'll Do
  • Provide excellent customer service to all callers
  • Serve as the first point of contact for insureds, claimants, attorneys, claimant carriers and other callers reporting new losses
  • Gather and document accidents and claim information accurately and efficiently
  • Verify policy information and identify potential coverage concerns for referral to the appropriate claims team
  • Guide callers through the claims process and answer claim-related questions
  • Refer callers for estimates when applicable
  • Assist claims adjusters by providing timely information and support to customers
  • Develop a working knowledge of insurance policies and claims procedures
  • Maintain productivity and service standards while handling incoming call volume
  • Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks
  • Participate in special projects and initiatives as assigned
What It's Like to Work in This Role

No two days are exactly alike. You'll interact with callers who need assistance after an accident or loss, helping them understand what comes next and ensuring they feel supported throughout the process.

You'll work alongside experienced claims professionals, gain valuable knowledge of insurance operations, and develop skills that can lead to future opportunities within the organization. This role offers a fast-paced environment, meaningful customer interactions, and a strong foundation for career growth.

QualificationsRequired
  • Prior customer service experience
  • Strong verbal communication and phone skills
  • Excellent organizational and interpersonal skills
  • Data entry and typing proficiency (minimum 30 WPM)
  • Basic PC and computer navigation skills
  • Ability to multitask and work effectively in a fast-paced environment
Preferred
  • Associate or bachelor's degree
  • Prior insurance, claims, or call center experience
  • Bilingual skills are a plus
Why Join Warrior Insurance Network (WIN)?

At Warrior Insurance Network (WIN), we are committed to investing in our employees through training, development, and advancement opportunities. We offer a comprehensive benefits package for full-time employees, including:


  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical and Dental and Vision Reimbursement
  • Short Term Disability/Long Term Disability
  • Life Insurance
  • Flexible Spending Account
  • Telemedicine Benefit
  • 401k with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Estimated Compensation Range: $16/hr.-$22/hr.*

*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location.

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