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Insurance Claims Processing Jobs in Zion, IL (NOW HIRING)

Midland

Claims Coordinator

Wheeling, IL · On-site

Process all necessary paperwork for claims within specific timeframe. * Maintain claim log ... Vision insurance Schedule: * Monday to Friday

Midland

Claims Coordinator

Wheeling, IL · On-site

Process all necessary paperwork for claims within specific timeframe. * Maintain claim log ... Vision insurance Schedule: * Monday to Friday

Progressive

Claims Adjuster Trainee

Racine, WI · Hybrid

$54K - $57K/yr

... claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on ...

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All JobsInsurance Claims Processing JobsInsurance Claims Processing Jobs in Zion, IL

Insurance Claims Processing information

See Zion, IL salary details

$11

$21

$32

How much do insurance claims processing jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for insurance claims processing in Zion, IL is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.52 per hour, depending on experience, location, and employer.

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage eligibility and the amount payable. They verify information, process documentation, and communicate decisions to policyholders, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training in insurance or related fields. Relevant skills include attention to detail, communication, and familiarity with claims processing software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require certification such as the Certified Claims Professional (CCP).

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.
What cities near Zion, IL are hiring for Insurance Claims Processing jobs? Cities near Zion, IL with the most Insurance Claims Processing job openings:
Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Zion, IL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,688 per year, or $21.5 per hour.

Claims Litigation Coordinator

AMERICAN FREEDOM INSURANCE

Mount Prospect, IL • On-site

$25 - $32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Description:

We are seeking an experienced Claims Litigation Coordinator to support our injury and litigation claims operations. This role plays a key part in claim intake support, document interpretation, classification, and workflow coordination within the casualty claims environment. The ideal candidate has prior claims processing experience, demonstrates strong reading comprehension and analytical ability, and can independently determine appropriate next steps based on claim-related documentation and requests. This role requires a high level of accuracy, judgment, and adaptability in a fast-paced environment with evolving priorities and multiple claim system inputs.


Key Responsibilities:

  • Review, interpret, and process incoming claim-related documents and attorney/legal correspondence related to bodily injury claims, determining appropriate categorization and claim handling actions
  • Accurately index, route, assign, and attach documents within the claims management system to ensure complete and accurate claim files
  • Assign bodily injury claims to appropriate casualty adjusters based on guidelines, complexity, and workload distribution
  • Identify and escalate time-sensitive or high-impact legal and claim documents (e.g., letters of representation, demands, lawsuits, filings)
  • Draft emails, letters, and routine to semi-complex written communications on behalf of adjusters and claims personnel, including correspondence to attorneys, claimants, and internal stakeholders
  • Support workflow management to ensure timely claim progression and adherence to internal service standards and SLAs
  • Create, run, and interpret operational and claims-related reports to support workload management and tracking
  • Communicate with internal teams (adjusters, litigation, and support units) to clarify document intent, resolve discrepancies, and support claim handling activities
  • Provide cross-functional support to other auto claims units based on business needs and workload demands
  • Maintain strict confidentiality and comply with all regulatory, legal, and company guidelines
Requirements:
  • 2+ years of experience in casualty claims processing, bodily injury, or litigation support
  • Prior experience handling attorney correspondence, legal documents, or working in a claims/legal environment
  • Experience drafting professional written correspondence to attorneys or legal representatives
  • Strong understanding of claims workflows and legal documentation (e.g., demands, complaints, liens, LORs)
  • High attention to detail with strong organizational skills
  • Ability to prioritize and manage high-volume workloads with accuracy
  • Demonstrated ability to learn quickly and operate independently after onboarding
  • Proficiency in claims management systems and standard office software


Preferred Qualifications:

  • Experience supporting litigated claims or working closely with injury adjusters
  • Familiarity with multi-state claim handling requirements
  • Exposure to compliance or regulatory standards within insurance claims


Benefits AFIC offers a competitive salary and a comprehensive benefits package to support you

  • Competitive Salary: Rewarding your expertise and experience
  • Financial Security: 401K with up to a 6% company match
  • Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and vision coverage, Access to telemedicine services
  • Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best
  • Work-Life Balance: Monday-Friday, 8 am-5 pm CST
  • Holidays: At Least 6 Paid Holidays
  • Paid Time Off (PTO): PTO that can be used for vacation, personal, or sick time
  • Personal Days: Separate personal days for sickness, family needs, appointments or personal matters
  • Employee Recognition: We celebrate work milestones to show appreciation for your contributions
  • Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement
  • Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more