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Insurance Adjuster Assistant Jobs in Chicago, IL

Cna

General Liability Claims Specialist

Chicago, IL · Hybrid

... an Insurance Adjuster License within 90 days of hire, where applicable. * Professional designations are a plus (e.g. CPCU) #LI-LG1 #LI-Hybrid In certain jurisdictions, CNA is legally required to ...

Cna

Blended Claims Specialist, Construction

Chicago, IL · Hybrid

... an Insurance Adjuster License within 90 days of hire, where applicable. * Professional designations are a plus (e.g. CPCU) #LI-AR1 #LI-Hybrid In certain jurisdictions, CNA is legally required to ...

CNA

Commercial Auto Claims Representative

Chicago, IL · On-site

... Insurance Adjuster License within 90 days of hire, where applicable. * Prior claim handling, or business experience in the insurance industry and/or customer service is preferred. CNA offers a ...

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Insurance Adjuster Assistant information

See Chicago, IL salary details

$20.1K

$76.9K

$113.8K

How much do insurance adjuster assistant jobs pay per year?

As of Aug 23, 2026, the average yearly pay for insurance adjuster assistant in Chicago, IL is $76,931.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $103,000.00 per year, depending on experience, location, and employer.

What is an insurance adjuster assistant?

Insurance Adjuster Assistants support insurance adjusters in the process of evaluating and settling insurance claims. Their duties often include gathering documentation, communicating with clients, organizing claim files, and assisting with the administrative aspects of the claims process. By performing these tasks, they help adjusters work more efficiently and ensure claims are processed accurately and promptly. They play a critical role in the insurance industry by helping maintain smooth operations and high customer satisfaction.

How does an insurance adjuster assistant typically collaborate with adjusters and other team members during the claims process?

As an Insurance Adjuster Assistant, you'll work closely with adjusters by gathering and organizing claim documentation, communicating with claimants, and scheduling inspections or follow-ups. You may also coordinate with other departments, such as legal or underwriting, to obtain necessary information. Effective collaboration and clear communication are vital, as you'll help ensure claims are processed efficiently and accurately, often acting as a key point of contact between adjusters and clients.

What are the key skills and qualifications needed to thrive as an insurance adjuster assistant, and why are they important?

To excel as an Insurance Adjuster Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance principles, often supported by a high school diploma or relevant coursework. Familiarity with claims management software, document processing tools, and office systems is typically required. Excellent communication, multitasking, and problem-solving skills help you coordinate with clients and support adjusters efficiently. These abilities are crucial for ensuring accurate claims processing and smooth workflow in a fast-paced insurance environment.

What are the most commonly searched types of Insurance Adjuster jobs in Chicago, IL?

The most popular types of Insurance Adjuster jobs in Chicago, IL are:

What are popular job titles related to Insurance Adjuster Assistant jobs in Chicago, IL?

For Insurance Adjuster Assistant jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Insurance Adjuster Assistant jobs in Chicago, IL look for?

The top searched job categories for Insurance Adjuster Assistant jobs in Chicago, IL are:

Insurance Adjuster Assistant jobs near you
Infographic showing various Insurance Adjuster Assistant job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 63% In-person, 16% Hybrid, and 21% Remote job distribution, with an average salary of $76,931 per year, or $37 per hour.

Casualty Adjuster- Auto Insurance

AMERICAN FREEDOM INSURANCE

Mount Prospect, IL • On-site

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Description:

American Freedom Insurance Company (AFIC) is a leader in the nonstandard automobile insurance industry. We are an expanding midsized, highly profitable company doing business in Illinois, Indiana, Pennsylvania, Tennessee, Texas, and with a license in Ohio. We are looking for a committed experienced candidate to contribute their skills in a fast paced and growing organization. AFIC is a financially strong "A+" (Superior) AM Best and "A+" Better Business Bureau rated non-standard automobile insurer.


Responsibilities

  • Take full ownership of a diverse caseload of third-party automobile injury claims, proactively investigating, evaluating, negotiating, and resolving claims at all stages, including unrepresented, represented, early litigation, and time-sensitive policy limit demand cases.
  • Able to easily comprehend and apply policy language provisions, conditions and exclusions, incorporating knowledge of applicable state laws, judicial decisions and regulations
  • Responsible for an inventory of casualty claim files
  • Identify high-risk matters, maintain appropriate follow-up, and take timely action to mitigate unnecessary claim exposure, including legal, financial, and extra-contractual risk
  • Draft coverage position letters, denials or correspondence as needed
  • Manage claims to achieve fair and efficient timely resolutions while minimizing indemnity, defense, and claim expenses through effective investigation, evaluation, and negotiation
  • Able to work across teams in the claim department to collaborate and mentor personnel on coverage and liability concepts, driving accurate and timely decisions and settlement amounts
  • Identify process improvements to optimize business outcomes and increase efficiency
  • Assist in responding to attorney, regulatory, produce, vendor, and consumer inquiries
Requirements:
  • Minimum 5 years auto insurance casualty claim experience
  • Bachelor’s degree preferred
  • Spanish Speaking a plus
  • Advanced knowledge and proven success in the resolution of complex, severe-injury claims
  • Non-standard auto insurance experience preferred but not required - Tennessee experience a plus
  • Proficient and effective negotiation skills on complex claims
  • Attention to detail producing high quality work product
  • Able to critically think and offer practical solutions
  • Strong coverage and liability analysis skills
  • Knowledge of state laws and regulations relative to claim practices
  • Ability to solve problems and find solutions expeditiously
  • Understand concepts of court processes
  • Ability and willingness to present interesting coverage and/or liability cases to management and other adjusters in the Casualty team
  • Excellent oral and written communication skills
  • Proficiency with technology, primarily Microsoft Office – Word and Excel


Benefits: AFIC offers a competitive salary and a comprehensive benefits package to support you.


Competitive Salary: Rewarding your expertise and experience

Financial Security: 401K with up to a 6% company match

Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and Vision coverage, Access to telemedicine services

Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best

Work-Life Balance: Monday-Friday, 8 am-5 pm CST, with holiday pay and PTO

Employee Recognition: We celebrate work milestones to show appreciation for your contributions

Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement

Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more