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Insurance Claims Processing Jobs in Virginia (NOW HIRING)

GEICO

Claims Specialist

Virginia Beach, VA · On-site

$45K - $53K/yr

You will guide policyholders through often complicated medical aspects of auto insurance claims as ... the process of getting our customers back on the road. * Problem Resolution: Resolve customer ...

GEICO

Claims Specialist

Virginia Beach, VA · On-site

$22.34 - $26.46/hr

... auto insurers in the United States. When you join our company, we want you to feel valued ... the process of getting our customers back on the road.  * Problem Resolution:  Resolve ...

GEICO

Claims Specialist

Norfolk, VA · On-site

$22.34 - $26.46/hr

... auto insurers in the United States. When you join our company, we want you to feel valued ... the process of getting our customers back on the road.  * Problem Resolution:  Resolve ...

GEICO

Claims Specialist

Virginia Beach, VA · On-site

$22.34 - $26.46/hr

... auto insurers in the United States. When you join our company, we want you to feel valued ... the process of getting our customers back on the road.  * Problem Resolution:  Resolve ...

GEICO

Claims Specialist

Virginia Beach, VA · On-site

$22.34 - $26.46/hr

... auto insurers in the United States. When you join our company, we want you to feel valued ... the process of getting our customers back on the road.  * Problem Resolution:  Resolve ...

HITT Contracting

Head of Claims

Falls Church, VA · On-site

Drive process, technology, and operational improvements to improve efficiency, consistency, and ... Support captive insurance programs through claims analytics, reserve oversight, funding ...

GEICO

Claims Specialist

Virginia Beach, VA · On-site

$22.34 - $26.46/hr

... auto insurers in the United States. When you join our company, we want you to feel valued ... the process of getting our customers back on the road.  * Problem Resolution:  Resolve ...

AlphaStaffHCM

Senior Property Adjuster

Chesapeake, VA · Remote

$63K - $114K/yr

Maintains accurate, thorough, and current claim file documentation throughout the claims process ... Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Nice to ...

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Insurance Claims Processing information

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training or certifications in insurance or claims processing. Relevant skills include attention to detail, communication, and familiarity with claims management software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require background checks or specific licensing depending on the state or company policies.

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage and payout amounts. They verify policy details, gather necessary documentation, and ensure claims are processed accurately and efficiently, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

What are popular job titles related to Insurance Claims Processing jobs in Virginia?

For Insurance Claims Processing jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Processing jobs in Virginia look for?

The top searched job categories for Insurance Claims Processing jobs in Virginia are:

What cities in Virginia are hiring for Insurance Claims Processing jobs?

Cities in Virginia with the most Insurance Claims Processing job openings:

Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Claims Specialist

Virginia Beach, VA • On-site

GEICO
Insurance Services • 10K+ employees
Learn more about GEICOexternal

$45K - $53K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

GEICO rating

8.1

Company rating: 8.1 out of 10

Based on 368 frontline employees who took The Breakroom Quiz

Job description

Why Join GEICO?
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.
Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.
63418 Personal Injury Claims Examiner
Your Impact at GEICO
As a Personal Injury Claims Examiner, you'll provide reassurance and assistance that make a difference in our customers' lives. You will guide policyholders through often complicated medical aspects of auto insurance claims as you deliver world-class service. You will investigate medical necessities and determine casualty.
How You'll Make a Difference
  • Customer Interaction: Manage incoming calls, collect accident facts, investigate claim details, collect statements from involved parties, and assist in the process of getting our customers back on the road.
  • Problem Resolution: Resolve customer concerns ensuring a positive experience.
  • Meaningful Impact: Drive customer satisfaction through meaningful interactions.

What We're Looking For:
  • Experience: Customer-facing Claims experience preferred.
  • License: Active Adjusters license preferred.
  • Education: High School Diploma or GED required; College degree preferred.
  • Strong customer service, interpersonal, problem-solving, and empathy skills.
  • Adaptable, detail-oriented, and able to prioritize and multitask across platforms.
  • Experienced in high-volume call centers with KPIs and measurable goals.
  • Available to work evenings, weekends, and holidays.

What Makes This Opportunity Exciting?
  • Compensation & Incentives:
  • Starting Salary: $22.34 - $26.46/hour ($45,015 - $53,317 annually).
  • Differentials: +10% for evening shifts; +20% for weekends.
  • Benefits:
  • Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more).
  • Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating).
  • 401(k) with up to 6% match, vested immediately.
  • GEICO Strive, upfront tuition assistance program (up to $5,250 annually).
  • Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills.
  • Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines.
  • Office Location: 1345 Perimeter Parkway, Virginia Beach, VA 23454

What We're Looking For:
  • Experience: Customer-facing Claims experience preferred.
  • License: Active Adjusters license preferred.
  • Education: High School Diploma or GED required; College degree preferred.
  • Strong customer service, interpersonal, problem-solving, and empathy skills.
  • Adaptable, detail-oriented, and able to prioritize and multitask across platforms.
  • Experienced in high-volume call centers with KPIs and measurable goals.
  • Available to work evenings, weekends, and holidays.

#geico500
#LI-SR2
The GEICO Pledge:
Great Company: Protecting customers through life's twists and turns with innovation and integrity.
Great Careers:Personalized development programs, mentorship, and certification assistance.
Great Culture:Inclusive and collaborative culture rooted in shared success.
Great Rewards:Competitive pay, benefits, and flexibility to support your well-being and future.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

What GEICO employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About GEICO

Sourced by ZipRecruiter

GEICO is built on ingenuity, perseverance, innovation, resilience, and hard, honest work. From its humble beginnings in the midst of the Great Depression to its current place as one of the most successful companies in the nation, GEICO represents a quintessential American success story. At GEICO, we love that our associates are proud goal-seekers, and that's why we believe in celebrating their milestones and rewarding their achievements. Throughout the year we reward performance and accomplishments, host programs that recognize personal successes, and acknowledge innovation, service, and leadership.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Chevy Chase, MD, US

Year founded

1936

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