Provide exceptional customer service throughout the claims process, addressing inquiries and ... Strong knowledge of property insurance policies, coverage and claim handling practices * Knowledge ...
Provide exceptional customer service throughout the claims process, addressing inquiries and ... Strong knowledge of property insurance policies, coverage and claim handling practices * Knowledge ...
Provide exceptional customer service throughout the claims process, addressing inquiries and ... Strong knowledge of property insurance policies, coverage and claim handling practices * Knowledge ...
Provide exceptional customer service throughout the claims process, addressing inquiries and ... Strong knowledge of property insurance policies, coverage and claim handling practices * Knowledge ...
Claims Adjuster - Attorney Represented Injury
Tigard, OR · On-site
$69K - $89K/yr
Analyze and interpret medical reports, follow-up with no-fault parties, and manage claims process ... Auto and/or commercial insurance experience * 12 months injury claims experience Compensation * You ...
Claims Adjuster - Attorney Represented Injury
Tigard, OR · On-site
$69K - $89K/yr
Analyze and interpret medical reports, follow-up with no-fault parties, and manage claims process ... Auto and/or commercial insurance experience * 12 months injury claims experience Compensation * You ...
Claims Adjuster Trainee
Eugene, OR · On-site
$54K - $56K/yr
... claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on ...
Claims Adjuster Trainee
Eugene, OR · On-site
$54K - $56K/yr
... claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on ...
... of process improvements. Oversees department workflow and provides assignments as needed. Assists ... Externally with Providers, Members, Vendors, Insurance companies, Reinsurance carriers, Case ...
Quick apply
... of process improvements. Oversees department workflow and provides assignments as needed. Assists ... Externally with Providers, Members, Vendors, Insurance companies, Reinsurance carriers, Case ...
WC Claims Consultant
Portland, OR · On-site
$80K - $110K/yr
We are passionate about our clients' success in Employee Benefits, Property & Casualty Insurance ... Provide claims management training, "WC 101" to clients to educate them on the claims process.
WC Claims Consultant
Portland, OR · On-site
$80K - $110K/yr
We are passionate about our clients' success in Employee Benefits, Property & Casualty Insurance ... Provide claims management training, "WC 101" to clients to educate them on the claims process.
WC Claims Consultant
Portland, OR · Hybrid
$80K - $110K/yr
We are passionate about our clients' success in Employee Benefits, Property & Casualty Insurance ... Provide claims management training, "WC 101" to clients to educate them on the claims process.
WC Claims Consultant
Portland, OR · Hybrid
$80K - $110K/yr
We are passionate about our clients' success in Employee Benefits, Property & Casualty Insurance ... Provide claims management training, "WC 101" to clients to educate them on the claims process.
Claims Adjuster - Attorney Represented Injury
Portland, OR · Hybrid
$69K - $89K/yr
Analyze and interpret medical reports, follow-up with no-fault parties, and manage claims process ... Auto and/or commercial insurance experience * 12 months injury claims experience Compensation * You ...
Claims Adjuster - Attorney Represented Injury
Portland, OR · Hybrid
$69K - $89K/yr
Analyze and interpret medical reports, follow-up with no-fault parties, and manage claims process ... Auto and/or commercial insurance experience * 12 months injury claims experience Compensation * You ...
Claims Adjuster Trainee
Eugene, OR · Hybrid
$54K - $56K/yr
... claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on ...
Claims Adjuster Trainee
Eugene, OR · Hybrid
$54K - $56K/yr
... claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on ...
$250K/yr
Significant knowledge and experience of the claims process within the insurance industry * Exceptional problem-solving and decision-making skills * Ability to operate independently within grants of ...
$250K/yr
Significant knowledge and experience of the claims process within the insurance industry * Exceptional problem-solving and decision-making skills * Ability to operate independently within grants of ...
... processes, and staying on the cutting edge of legal technology. The practice currently manages approximately 140 active insurance claims, and the attorney is looking for a trusted partner who can ...
... processes, and staying on the cutting edge of legal technology. The practice currently manages approximately 140 active insurance claims, and the attorney is looking for a trusted partner who can ...
Property Field Claims Adjuster (Portland, OR)
Portland, OR · On-site +1
$57K - $94K/yr
Proactively provides all parties with claim process and status as appropriate; answers questions or ... American Family Insurance is committed to the full inclusion of all qualified individuals. If a ...
Property Field Claims Adjuster (Portland, OR)
Portland, OR · On-site +1
$57K - $94K/yr
Proactively provides all parties with claim process and status as appropriate; answers questions or ... American Family Insurance is committed to the full inclusion of all qualified individuals. If a ...
RCM Billing Specialist
Eugene, OR · On-site
$19.25 - $26/hr
Process claims showing amounts billed to insurance companies and to patient and miscellaneous adjustments. Talk with patients about their Slocum clinic or ASC medical bill, via phone, in person or ...
RCM Billing Specialist
Eugene, OR · On-site
$19.25 - $26/hr
Process claims showing amounts billed to insurance companies and to patient and miscellaneous adjustments. Talk with patients about their Slocum clinic or ASC medical bill, via phone, in person or ...
You will play a crucial part in ensuring the smooth and efficient processing of insurance claims by verifying patient insurance information and coordinating with insurance providers. Verify patient ...
You will play a crucial part in ensuring the smooth and efficient processing of insurance claims by verifying patient insurance information and coordinating with insurance providers. Verify patient ...
Claims Supervisor
Portland, OR · On-site +1
$73K - $113K/yr
... process taking into consideration experience, qualifications, and overall fit for the role. The ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...
Claims Supervisor
Portland, OR · On-site +1
$73K - $113K/yr
... process taking into consideration experience, qualifications, and overall fit for the role. The ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...
Claims Supervisor
$73K - $113K/yr
... process taking into consideration experience, qualifications, and overall fit for the role. The ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...
Claims Supervisor
$73K - $113K/yr
... process taking into consideration experience, qualifications, and overall fit for the role. The ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...
Claims Supervisor
Portland, OR · Remote
$73K - $113K/yr
... process taking into consideration experience, qualifications, and overall fit for the role. The ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...
Claims Supervisor
Portland, OR · Remote
$73K - $113K/yr
... process taking into consideration experience, qualifications, and overall fit for the role. The ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...
Claims Adjuster Trainee
Tigard, OR · On-site
$59K - $63K/yr
... claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on ...
Claims Adjuster Trainee
Tigard, OR · On-site
$59K - $63K/yr
... claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on ...
Do you enjoy reviewing information, identifying patterns, and helping teams improve their processes ... Support training and education for pharmacy staff on insurance requirements, documentation ...
Do you enjoy reviewing information, identifying patterns, and helping teams improve their processes ... Support training and education for pharmacy staff on insurance requirements, documentation ...
Claim Operations Specialist
Lake Oswego, OR · On-site
$45K - $74K/yr
... insurers in the industry for over 170 years. Join us to discover a culture that is rooted in ... As part of the hiring process, this position requires the completion of an online pre-employment ...
Claim Operations Specialist
Lake Oswego, OR · On-site
$45K - $74K/yr
... insurers in the industry for over 170 years. Join us to discover a culture that is rooted in ... As part of the hiring process, this position requires the completion of an online pre-employment ...
Insurance Claims Processing information
Is claims processing a stressful job?
What is insurance claims processing?
What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?
How to get a job as a claims adjuster with no experience?
What is the difference between Insurance Claims Processing vs Insurance Adjuster?
| Aspect | Insurance Claims Processing | Insurance Adjuster |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; certifications like CPCU or AIC are common | Requires a high school diploma; certifications like AIC or state licensing often needed |
| Work Environment | Office-based, processing claims via computer systems | Field and office work, inspecting damages and interviewing claimants |
| Employer & Industry Usage | Insurance companies, third-party administrators | Insurance companies, independent adjusting firms |
| Primary Focus | Reviewing and processing insurance claims efficiently | Assessing damages and determining claim validity and payout |
While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.
What are the key skills and qualifications needed to thrive in Insurance Claims Processing, and why are they important?
What does an insurance claims processor do?

Full-time
Medical, Dental, Vision, Retirement
Posted 20 days ago
State Farm rating
7.5
Based on 1,511 frontline employees who took The Breakroom Quiz
208th of 277 rated insurance
Job description
Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.
Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success.
We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience.
As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.
Grow Your Skills, Grow Your Potential
Responsibilities
Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.
We are looking for an experienced and highly skilled professional to contribute to our dynamic team. State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders. Not Human or Digital. Human + Digital, working together. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.
Key Responsibilities:
- Conduct on-site inspections and assessments of property damages for both residential and commercial claims
- Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
- May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions
- Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
- Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
- Investigate and adjust both personal and commercial property claims with exposures up to $500,000
- Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
- Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines
Where you'll work: This position is located in Marion County, OR. Competitive candidates should reside within one of the listed zip codes and will service this same territory:
97002, 97013, 97020, 97026, 97032, 97071, 97101, 97108, 97111, 97112, 97114, 97115, 97122, 97127, 97128, 97135, 97137, 97148, 97149, 97301, 97302, 97303, 97304, 97305, 97306, 97317, 97321, 97322, 97324, 97325, 97326, 97327, 97330, 97331, 97333, 97335, 97338, 97341, 97343, 97344, 97345, 97346, 97347, 97348, 97350, 97351, 97352, 97355, 97357, 97358, 97360, 97361, 97362, 97364, 97365, 97366, 97367, 97368, 97369, 97370, 97371, 97374, 97376, 97377, 97378, 97380, 97381, 97383, 97385, 97386, 97388, 97389, 97391, 97392, 97394, 97396, 97419, 97437, 97446, 97461, 97489, 97490, 98024, 98027, 98029, 98038, 98045, 98050, 98051, 98058, 98059, 98065, 98075.
This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.
Qualifications
Competitive candidates must demonstrate:
- Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims
- Strong knowledge of property insurance policies, coverage and claim handling practices
- Knowledge of both residential and commercial building construction
- Familiarity with local regulations and compliance requirements in your assigned territory
- Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
- Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus
- Proven ability to assess damages, estimate repair costs, and negotiate settlements
- Detail-oriented with strong organizational and analytical skills
- Proficient in using claims management software and other relevant tools
- Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
- May be required to complete Rope and Harness Safety Training.
- A valid driver's license is required
Preferred:
- Bachelor's Degree in a related field or equivalent work experience
- Experience in handling complex or high-value claims
- Construction background
- Water mitigation inspection experience
- Xactimate, XactContents
Additional Details:
- Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).
- State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing
Our Benefits
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
- Potential starting salary range: $59,059.65 - $90,000.00 annually
- Starting salary will be based on skills, background, and experience
- High end of the range limited to applicants with significant relevant experience
- Potential yearly incentive pay up to 15% of base salary
At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!
- Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
- Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
- Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
- Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
- Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
- Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
- Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.
Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!
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Pay
Benefits
Hours and flexibility
Workplace
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About State Farm
Sourced by ZipRecruiter
Industry
Insurance services and finance and insurance
Company size
10,000+ Employees
Headquarters location
Bloomington, IL, US