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Insurance Claims Processing Jobs in Oregon (NOW HIRING)

Allcat Claims Service

Claims Examiner

OR · On-site +1

All claim will be reviewed and approved in line within current Standard Flood Insurance Policy ... Enjoys working in a fast-paced environment and easily acclimates to changes in process/systems for ...

First American

Claims Advocate Specialist

OR · On-site +1

$20.34 - $27.12/hr

Investigating, analyzing and responding to highly complex claims from escalated to management ... and process payment requests * Piloting innovative company initiatives Requirements: * Bachelors ...

Allstate

OR · On-site

By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply. #LI-KR1 Skills Auto Insurance, Claims Management, Coaching, Commercial ...

Dabella

Finance Processor

Hillsboro, OR

$22 - $24/hr

... processing financial data from sales representatives while managing diverse administrative and ... Company Sponsored Life Insurance * Supplemental Life Insurance * Long-term and short-term ...

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All JobsInsurance Claims Processing JobsInsurance Claims Processing Jobs in Oregon

Insurance Claims Processing information

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage eligibility and the amount payable. They verify information, process documentation, and communicate decisions to policyholders, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training in insurance or related fields. Relevant skills include attention to detail, communication, and familiarity with claims processing software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require certification such as the Certified Claims Professional (CCP).

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What are popular job titles related to Insurance Claims Processing jobs in Oregon?

For Insurance Claims Processing jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Processing jobs in Oregon look for?

The top searched job categories for Insurance Claims Processing jobs in Oregon are:

What cities in Oregon are hiring for Insurance Claims Processing jobs?

Cities in Oregon with the most Insurance Claims Processing job openings:

Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 33% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Claim Specialist - Property Field Inspection

State Farm

Portland, OR • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,553 frontline employees who took The Breakroom Quiz

237th of 308 rated insurance

Job description

Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.


Grow Your Skills, Grow Your Potential
Responsibilities

Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.    

We are looking for an experienced and highly skilled professional to contribute to our dynamic team. State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders.  Not Human or Digital. Human + Digital, working together. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.    

Key Responsibilities:

  • Conduct on-site inspections and assessments of property damages for both residential and commercial claims
  • Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently 
  • May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions 
  • Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
  • Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
  • Investigate and adjust both personal and commercial property claims with exposures up to $500,000
  • Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
  • Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines

Where you'll work: This position is located in Portland/Beaverton, OR. Competitive candidates should reside within one of the listed zip codes and will service this same territory: 97003, 97005, 97006, 97007, 97008, 97016, 97018, 97048, 97051, 97053, 97054, 97056, 97062, 97064, 97078, 97102, 97103, 97106, 97107, 97109, 97110, 97113, 97116, 97117, 97118, 97119, 97121, 97123, 97124, 97125, 97130, 97131, 97132, 97133, 97134, 97136, 97138, 97140, 97141, 97144, 97145, 97146, 97147, 97203, 97205, 97210, 97217, 97221, 97223, 97224, 97225, 97229, 97231.

This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.  

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.   


Qualifications

Competitive candidates must demonstrate:

  • Ability to investigate problems, evaluate information, and make well-supported decisions  
  • Ability to interpret detailed policies, guidelines, or technical information and apply them accurately to real-world situations
  • Ability to quickly learn unfamiliar concepts, processes, and terminology and apply that knowledge accurately in practical situations
  • Ability to effectively interact with policyholders, agents, and other stakeholders to move claims forward efficiently
  • Effective communication and interpersonal skills to handle difficult/emotional conversations with a customer-minded focus
  • Detail-oriented with strong organizational and analytical skills
  • Proficiency in using mobile/desktop tools to document and support claims both in the field and remotely
  • Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
  • May be required to complete Rope and Harness Safety Training.
  • A valid driver's license is required

Preferred:

  • Bachelor's Degree in a related field or equivalent work experience in Property Claims
    • Strong candidates with relevant coursework and internship/fieldwork experience are encouraged to apply
  • Strong knowledge of property insurance policies, coverage and claim handling practices
  • Knowledge of both residential and commercial building construction
  • Water mitigation inspection experience
  • Xactimate, XactContents

Additional Details:

  • Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).
  • State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

  • Potential starting salary range: $63,089.95 - $90,000.00 / annually 
    • Starting salary will be based on skills, background, and experience
    • High end of the range limited to applicants with significant relevant experience
  • Potential yearly incentive pay up to 15% of base salary


At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

  • Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
  • Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
  • Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
  • Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
  • Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
  • Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
  • Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

Qualifications:

Competitive candidates must demonstrate:

  • Ability to investigate problems, evaluate information, and make well-supported decisions  
  • Ability to interpret detailed policies, guidelines, or technical information and apply them accurately to real-world situations
  • Ability to quickly learn unfamiliar concepts, processes, and terminology and apply that knowledge accurately in practical situations
  • Ability to effectively interact with policyholders, agents, and other stakeholders to move claims forward efficiently
  • Effective communication and interpersonal skills to handle difficult/emotional conversations with a customer-minded focus
  • Detail-oriented with strong organizational and analytical skills
  • Proficiency in using mobile/desktop tools to document and support claims both in the field and remotely
  • Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
  • May be required to complete Rope and Harness Safety Training.
  • A valid driver's license is required

Preferred:

  • Bachelor's Degree in a related field or equivalent work experience in Property Claims
    • Strong candidates with relevant coursework and internship/fieldwork experience are encouraged to apply
  • Strong knowledge of property insurance policies, coverage and claim handling practices
  • Knowledge of both residential and commercial building construction
  • Water mitigation inspection experience
  • Xactimate, XactContents

Additional Details:

  • Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).
  • State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing
Education:UNAVAILABLEEmployment Type: FULL_TIME

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