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Insurance Claims Processing Jobs in Connecticut (NOW HIRING)

Chubb

ESIS Senior Claims Assistant

Ledyard, CT

$18 - $22.75/hr

Process and pay American Ambulance and Tribal Pharmacy bills locally, including monthly report ... Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial ...

SERVPRO of Stamford

Be Seen First

Job File Coordinator - Office Coordinator (JFC)

Norwalk, CT · On-site

$25 - $27/hr

Handle insurance claims processing. * Job File Coordination * Monitor job file status * Monitor job file audit status * Maintain job file WIPs (Work-in-Progress) * Monitor and ensure client ...

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All JobsInsurance Claims Processing JobsInsurance Claims Processing Jobs in Connecticut

Insurance Claims Processing information

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training or certifications in insurance or claims processing. Relevant skills include attention to detail, communication, and familiarity with claims management software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require background checks or specific licensing depending on the state or company policies.

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage and payout amounts. They verify policy details, gather necessary documentation, and ensure claims are processed accurately and efficiently, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

What are popular job titles related to Insurance Claims Processing jobs in Connecticut?

For Insurance Claims Processing jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Processing jobs in Connecticut look for?

The top searched job categories for Insurance Claims Processing jobs in Connecticut are:

Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 19% Part Time, 2% Temporary, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Claims Specialist - Employment Practices Liability

AXIS Capital

Stamford, CT • On-site

$90K - $125K/yr

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Key responsibilities

  • Investigate, analyze, and evaluate Employment Practices Liability (EPL) claims to determine coverage and resolve disputes.

  • Develop claim and litigation strategies, delegate tasks, and oversee external legal advisors to ensure proper claim handling.

  • Maintain accurate records of claim activities, update systems promptly, and collaborate with insureds, brokers, and internal teams.

Job description

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.

Claims Specialist - Employment Practices Liability

About the Team

AXIS is a leading provider of specialty insurance and global reinsurance. This role is on the Wholesale Financial Lines Claims team, which handles excess and primary claims for Employment Practices Liability (EPL), Directors and Officers (D&O), and related lines.

This role reports to the Head of Wholesale Claims - Financial Lines and is responsible for investigating, analyzing, and evaluating EPL claims, ensuring proper coverage determinations and navigating claims to successful conclusions. The selected individual will gain expertise in EPL claims and coverage while engaging with sophisticated insureds and resolving complex disputes. This role offers meaningful opportunities to handle claims in specialized insurance sectors and to learn to the broader range of Wholesale Financial Lines products.

What Will You Do In This Role?

  • Serving as a Claims Specialist focused on Employment Practices Liability claims within AXIS' North America Claim team.
  • Determining the appropriate valuation of complex claims, recommending settlement strategies, adhering to company policies, and collaborating with insureds, brokers, and partners effectively.
  • Traveling to participate in mediations, observe trials, and strengthen relationships with vital AXIS partners.
  • Escalating coverage concerns to internal teams and collaborating with external coverage attorneys when specific assignments necessitate their involvement.
  • Developing claim and litigation strategies, delegating tasks, and overseeing the work of external legal advisors effectively.
  • Assisting with underwriting inquiries while analyzing claim trends, conducting data analysis, and performing comprehensive risk assessments to support decision-making processes.
  • Keeping precise records of claim activities and promptly updating systems with all relevant details ensuring accuracy and efficiency.

About You

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What We're Looking For

  • Candidates who bring unique perspectives and diverse skills to the team.
  • Contribute actively to the success of a growing and dynamic team by bringing energy and a positive attitude.
  • Hold a Juris Doctorate.
  • Operate efficiently in settings with high visibility, shifting deadlines, and evolving expectations while staying focused and achieving outcomes.
  • Demonstrate organizational abilities and solve problems effectively.
  • Exhibit outstanding skill in verbal communication and written expression.
  • Showcase skill as a litigator or litigation manager, well-versed in dispute resolution.
  • Write coverage letters independently with precision and attention to detail, ensuring accuracy in all aspects of the work.

Role Factors

Travel is associated with this role. The role requires you to be in office 3 days per week and adhere to AXIS licensing requirements.

What We Offer

For this position, we currently expect to offer a base salary in the range of $90,000 - $125,000. Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location.

In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more. Where this role is based in the United States of America, this role is Exempt for FLSA purposes.

About Axis

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

AXIS Persona

AXIS Capital seeks professionals who thrive in a dynamic, high-performing environment grounded in humility and mutual respect. We employ those who exemplify our core values of People, Excellence, Decisiveness, and Stronger Together.

We are a team characterized by integrity and self-discipline, striving for continuous improvement and driven to achieve ambitious results. Our focus is on hiring, developing, retaining, and rewarding individuals who excel in:

Purposeful Action: Delivering top-tier work with a data-driven approach and operating at AXIS speed.

Collaborative Decision-Making: Valuing input from all relevant groups and being open to debate. Able to leave their ego at the door and be committed to achieving results through teamwork, fully supporting decisions once made.

Measuring Outcomes: Consistently evaluating performance against established expectations.

The AXIS employee will cultivate a collaborative workplace atmosphere, fostering trust within the team. We believe in respectful challenges, presuming best intent, and building meaningful relationships with colleagues, customers, and the communities we serve.

Joining our team means becoming part of a workplace where every individual's contributions are valued, and excellence is pursued with purpose and passion. Together, we elevate our standards, achieve ambitious results, and make a lasting impact on each other and those we serve.

This posting is for an existing vacancy.

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