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Insurance Claims Manager Jobs in Calgary, AB (NOW HIRING)

Lead Executive Claims Analyst

Calgary, AB · Hybrid

CA$90K - CA$115K/yr

  • Retirement

  • PTO

About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company ... Work with Claims and IS Leaders to define and manage scope, risks, and issues throughout the ...

Work closely with Cost Consultants and Project Managers across Western Canada to support insurance claims and owner's representative projects What You Bring: * 7+ years of experience in estimating ...

New

Bodily Injury Claims Advisor

Calgary, AB · On-site

CA$58K - CA$83K/yr

  • Medical

  • Life

  • Retirement

  • PTO

TD Insurance Pay Details: $58,800 - $83,000 CAD TD is committed to providing fair and equitable ... Manage both potential indemnity and expense to ensure sound cost management principles and ...

Residential Claims & Estimate Advisor

Calgary, AB · Remote

CA$66K - CA$94K/yr

  • Medical

  • Retirement

  • PTO

TD Insurance Pay Details: $66,800 - $94,300 CAD TD is committed to providing fair and equitable ... Manage a high-volume caseload while balancing quality, productivity, and customer outcomes ...

Residential Claims & Estimate Advisor

Calgary, AB · Remote

CA$66K - CA$94K/yr

  • Medical

  • Retirement

  • PTO

TD Insurance Pay Details: $66,800 - $94,300 CAD TD is committed to providing fair and equitable ... Manage a high-volume caseload while balancing quality, productivity, and customer outcomes ...

Showing results 21-40

Insurance Claims Manager information

See Calgary, AB salary details

$38K

$73K

$109.5K

How much do insurance claims manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for insurance claims manager in Calgary, AB is $72,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $93,500.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What are the most commonly searched types of Insurance Claims jobs in Calgary, AB?

The most popular types of Insurance Claims jobs in Calgary, AB are:

What are popular job titles related to Insurance Claims Manager jobs in Calgary, AB?

For Insurance Claims Manager jobs in Calgary, AB, the most frequently searched job titles are:

Infographic showing various Insurance Claims Manager job openings in Calgary, AB as of June 2026, with employment types broken down into 36% Full Time, 9% Temporary, and 55% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $72,981 per year, or $35.1 per hour.

Full-time

Re-posted 26 days ago


Job description

What does Global Technical Services (GTS) do?
Our team offers deep technical expertise for all types of large and complex accounts across nearly every industry. The GTS team is at the forefront of innovation, combining experts with innovative technologies to deliver far more than just lost adjusting. Covering virtually every industry and geographic region, our team of strategic loss managers and technical adjusters is the largest and most experienced in the world.
 

In addition, Crawford Global Technical Services (GTS) is a team of experts with the industry focus to evaluate and assess damages for major claim events under extreme conditions. The depth of knowledge and global reach of this group of technical experts and consultants is unmatched in the industry. Not just individual claims, Crawford GTS manages large or complex accounts that require the highest levels of strategic partnership and integration.

The Crawford GTS Difference
Crawford GTS employs more senior technical adjusters than any other independent adjusting resource in the world. We cover every industry and every geographic region with a deep bench of talent with varied expertise and are nominated into hundreds of policies. We are part of a whole. Crawford GTS taps into the global network of parent company, Crawford & Company to reach every corner of the world. This network spans 10,000 employees and 50,000 field resources, across 70 countries.

Role Overview

The successful candidate will be a General Claims Adjuster for the Technical Services Team and will be working in a hybrid set up in Calgary and Edmonton, Alberta, Canada. They will be actively involved in evaluating multi-line claims with a focus on property (commercial and personal lines) claims through loss investigation, and be responsible for negotiating settlements in accordance with provincial licensing requirements, while maintaining adequate production levels and customer relationships.

Why Crawford?

Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion

  • 5 or more years of functional and technical claims handling experience in large loss, commercial claims and liability 
  • Ideal candidate will have a construction, property and/or casualty background 
  • Commercial policy interpretation and experience making recommendations to the market
  • Licensed or working towards CIP and/or FCIP designation 
  • Strong report writing skills 
  • Must be a team player with outstanding customer service skills 
  • Willingness to work in a dynamic environment with opportunity for career growth

#LI-JD2

  • Reviews and analyzes experts' reports
  • Selects and directs independent experts
  • Identifies and pursues subrogation opportunities
  • Secures and manages litigation disposition plans and budgets
  • Detailed recording of file activities and transactions in both Crawford and Company and client based systems
  • Maintains accurate expense accounts
  • Work with manager to maintain client relation
  • Ability to liaise and work with all facets of the insurance community including brokers, risk managers, legal counsel and regulators