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Insurance Claims Manager Jobs in Calgary, AB (NOW HIRING)

Wawanesa Insurance

Claims Technical Specialist

Calgary, AB · Hybrid

CA$90K - CA$110K/yr

About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company ... manage expenses, and support strong claim outcomes. * Contribute to national claims initiatives ...

BFL Canada

Claims Advisor - Real Estate

Calgary, AB · Hybrid

BFL CANADA is looking for a Claims Advisor in our Calgary office! The purpose of this position is ... Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance ...

BFL CANADA

Claims Advisor - Real Estate

Calgary, AB · Hybrid

BFL CANADA is looking for a Claims Advisor in our Calgary office! The purpose of this position is ... Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance ...

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Calgary, AB

Insurance Claims Manager information

See Calgary, AB salary details

$38K

$73K

$109.5K

How much do insurance claims manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for insurance claims manager in Calgary, AB is $72,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $93,500.00 per year, depending on experience, location, and employer.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the most commonly searched types of Insurance Claims jobs in Calgary, AB?

The most popular types of Insurance Claims jobs in Calgary, AB are:

What are popular job titles related to Insurance Claims Manager jobs in Calgary, AB?

For Insurance Claims Manager jobs in Calgary, AB, the most frequently searched job titles are:

Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Calgary, AB as of June 2026, with employment types broken down into 36% Full Time, 9% Temporary, and 55% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $72,981 per year, or $35.1 per hour.

Claims Manager, Casualty & Litigation

Northbridge Financial Corporation

Calgary, AB • Hybrid

CA$100K - CA$135K/yr

Full-time

Medical, Retirement

Posted 3 days ago

New

Job description

What it's like to be a Northbridge Claims Manager:

As a Claims Manager, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Casualty & Litigation Claims Managers work hard to provide support to our Claims unit and are the first line of conversation for the adjudication team. They are responsible for providing technical guidance, coaching and management of claims staff, ensuring efficient and prompt service in the investigation, analysis, and settlement of claims. They keep track of Key Performance Indicators and ensure that each claim is adjudicated in a timely and accurate manner.

Our Claims Managers are passionate about leading people; they continuously build and maintain engagement among the team. They have strong articulation and analytical skills, which make them effective communicators. Working in a collaborative leadership team, there is the opportunity for developing strategic initiatives which will allow our teams to stay on the forefront of new adjudicating methods.

We want your talent!

If you are great at:

  • Casualty & Litigation Claims Adjusting

  • Being patient, analytical, on top of having a problem-solving mindset

  • Managing a team of Claims Adjusters, coaching, training, and mentoring

You have:

  • Post-Secondary Education, ideally in an Insurance focused program or related program

  • Completed or working towards the CIP designation

  • Minimum 10 years of experience in the property and casualty industry

  • Minimum of 3-5 years of claims leadership/mentorship experience

  • Strong adjusting background with in-depth knowledge of CGL and Auto BI

  • Strong technical skills with MS Office Suite

  • Ability to clearly communicate with Claimants, Brokers, and Legal Counsel


We really mean it when we say we put you first. Here are a few ways how:

  • Hybrid work! We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.

  • We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!

  • We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

  • We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.

  • NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days

We're committed to pay transparency and fairness. The base salary range for this role is $100,000 - $135,000, which reflects the expected base pay - not the total compensation package. The actual base salary may vary depending on your experience, skills, and alignment with the position. We're also open to candidates at different levels, so if this range doesn't quite match your expectations, don't let that hold you back - we'd still love to hear from you.

#LI-CD1

Who we are:

We're Northbridge Financial. We're proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada's leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We're a company of passionate people who put people first. Do you want to join a team that believes in working hard - and having fun at work - all while making a difference?Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

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