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Insurance Claims Manager Jobs in Calgary, AB (NOW HIRING)

Join our Risk Management team today in Edmonton or Clagary, AB! Essential Responsibilities: * Coordinates the setup of new claims by identifying applicable insurance policies and coverage * Prepares ...

Sr Disability Claims Manager

Calgary, AB · On-site +1

CA$70K - CA$90K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Manage the transition to long term disability (LTD) and provide medical and summary case management information to the LTD insurer to ensure a seamless transition * Accountability and responsibility ...

... of insurance products to ensure strategic alignment with claims practices. * Collaborates with Corp Claims teams and other areas of the organization (Legal, Product Management, Corp Analytics, BRM ...

Bilingual Auto Claims Adjuster

Calgary, AB · Hybrid

CA$60K - CA$75K/yr

  • Retirement

  • PTO

About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company ... Strong time management and organizational skills with the ability to prioritize work in a fast ...

Reporting to the Manager Claims Auto Field, the Field Claim Specialist Auto ensures we deliver on our promise to help restore our customers after they had a loss in a fast, fair and efficient manner.

Project Manager

Calgary, AB

CA$80K - CA$90K/yr

Project Manager - Disaster Restoration This role oversees disaster restoration projects from ... Prepare accurate and detailed insurance restoration estimates and claims using industry-standard ...

Project Manager

Calgary, AB

CA$80K - CA$90K/yr

Project Manager - Disaster Restoration This role oversees disaster restoration projects from ... Prepare accurate and detailed insurance restoration estimates and claims using industry-standard ...

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Showing results 1-20

Insurance Claims Manager information

See Calgary, AB salary details

$38K

$73K

$109.5K

How much do insurance claims manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for insurance claims manager in Calgary, AB is $72,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $93,500.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What are the most commonly searched types of Insurance Claims jobs in Calgary, AB?

The most popular types of Insurance Claims jobs in Calgary, AB are:

What are popular job titles related to Insurance Claims Manager jobs in Calgary, AB?

For Insurance Claims Manager jobs in Calgary, AB, the most frequently searched job titles are:

Infographic showing various Insurance Claims Manager job openings in Calgary, AB as of June 2026, with employment types broken down into 36% Full Time, 9% Temporary, and 55% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $72,981 per year, or $35.1 per hour.

Full-time

Posted 16 days ago


Job description

As the Claims Analyst you will support the Claims Manager in managing the Company's claim program, guiding the process from notice of loss to final settlement. Playing a pivotal role in ensuring insurers are notified correctly and creating plans to resolve the claims through collaboration with internal customers, brokers and insurers. Additionally, as the Claims Analyst you will deliver valuable insights by analyzing claims data to inform the business practices and trend analysis.
Join our Risk Management team today in Edmonton or Clagary, AB!

Essential Responsibilities:

  • Coordinates the setup of new claims by identifying applicable insurance policies and coverage
  • Prepares Notices of Loss and ensures claims are reported to the appropriate insurers under relevant policies, including Auto, Property, Contractor Equipment, Liability, and Builders Risk
  • Conducts thorough investigations of self-insured claims by reviewing and analyzing legal precedent, applicable legislation, contractual agreements, and policy provisions.
  • Serves as a primary point of contact for internal and external stakeholders, providing guidance and support on general claims inquiries, including Clients, Third-Party Adjusters, Brokers, and internal staff
  • Independently engages key stakeholders, facilitates claim review meetings, and provides strategic guidance to the business on claims management best practices.
  • Manages the claims intake and notification process within the Risk Management Information System (RMIS), collaborating with stakeholders to develop strategies that drive timely claim resolution and file closure
  • Identifies opportunities to improve claims intake processes and implements recommendations to enhance efficiency and ensure seamless file progression
  • Analyzes claims data to provide insights into the Company's insurable losses through regular reporting and develops clear, actionable claim resolution strategies
  • Leads monthly internal claims review meetings with business units (e.g., LTS and Highways) to monitor claim performance, discuss complex files, and drive resolution strategies

Qualifications:

  • Minimum 4 years practical and relevant experience
  • Considerable and in-depth industry knowledge combined with practical experience in the principles, practices and procedures used in claims investigation and management
  • Experience in working with cross-functional teams to resolve insurance claims
  • Experience managing liability Claims would be an asset
  • Experience in RMIS systems and adapting to new technologies
  • Excellent verbal, written and negotiation skills
  • Demonstrated ability to work independently with minimal supervision
  • Strong analytical and organizational skills, attention to detail and ability to prioritize work
  • Ability to solve complex problems and taking on a new perspective using existing solutions
  • Acts as a resource for other team members

Working Conditions:

  • This is a hybrid position attending the office 1 day per week with the flexibility of additionally attending the office as business needs require

Additional Information

The Ledcor Group of Companies is one of North America's most diversified construction companies. Ledcor is a company built on a rich history of long-standing project successes.

Our workplace culture has been recognized as one of Canada's Best Diversity Employers, Canada's Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.

Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor's Inclusion and Diversity initiatives, please visit our I&D page.