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Insurance Claims Assistant Jobs in Calgary, AB (NOW HIRING)

Allstate

Field Claim Specialist Auto

Calgary, AB

Provide ongoing technical advice and guidance to Claim Assistants and Claim Advisors * Make claim decisions that fall within the scope of the Claims Best Practice and within personal authority level ...

Ellisdon

Estimator

Calgary, AB · On-site

... * Assist public and institutional clients in capital planning, feasibility analysis, and ... Prepare cost substantiation for insurance claims - including photo documentation, third-party ...

Desjardins Group

Technician, Benefits

Calgary, AB · Hybrid

Temporary 12 month position As a claims technician, you help process life and health insurance ... You support your unit's more experienced employees and assist with technical work and analysis ...

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Calgary, AB

Insurance Claims Assistant information

See Calgary, AB salary details

$10

$16

$29

How much do insurance claims assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for insurance claims assistant in Calgary, AB is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $17.79 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the most commonly searched types of Insurance Claims jobs in Calgary, AB?

The most popular types of Insurance Claims jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Insurance Claims Assistant jobs?

Cities near Calgary, AB with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,734 per year, or $16.2 per hour.

Legal Claims Assistant II

Intact Financial

Calgary, AB • Hybrid

Full-time

Life, Retirement

Re-posted 20 days ago

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.


Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

  • Flexible work arrangements and a hybrid work model

  • Possibility to purchase up to 5 extra days off per year

  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

59,300 - 72,500

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

7.5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.


About the role

Weekly hours may fluctuate depending on business needs.


We're looking for a Legal Claims Assistant II to join our growing team!
What you'll do here:

  • Provide administrative support such as scheduling meetings, photocopying, drafting correspondence, preparing pleadings, creating and updating trial binders, etc.
  • Implement an effective diary system to help manage the lawyer's practice
  • Partner with assigned lawyers in managing workflow, scheduling appearances, monitoring calendars and meeting various deadlines
  • Support clients to schedule appointments; exchange and obtain information and communicate case progress
  • Review and manage documents with software programs, ensuring electronic filing is up to date
  • Providing support to assistants, clerks, lawyers, and management
  • Proficiency in dictation with a high degree of accuracy
  • Update knowledge by participating in educational opportunities
  • Accomplish organizational goals by living Intact's Success Factors


What you bring to the table:

  • College diploma from either a legal office administration or law clerk program, or any combination of equivalent education and experience
  • Minimum of 3 to 5 years experience in the insurance defence litigation
  • Advanced knowledge of Microsoft Office Suite
  • Strong document management skills with the ability to learn and utilize Intact's various software programs, including iManage
  • Excellent attention to detail and proofreading skills
  • Ability to prioritize and organize with a demonstrated disciplined approach to work
  • Excellent communication, listening, interpersonal, and customer service skills
  • Ability to work in a team or independently, exercise sound judgment and take initiative
  • Demonstrate a disciplined approach to work
  • Working knowledge of the Rules of Civil Procedure
  • No Canadian work experience required however must be eligible to work in Canada

#LI-Hybrid


Il s'agit d'un nouveau role au sein de notre equipe en pleine croissance | This role is a new member of our growing team.


We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Employment Type: FULL_TIME

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