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Insurance Claims Assistant Jobs in Calgary, AB (NOW HIRING)

Wawanesa Insurance

Senior Case Manager

Calgary, AB · Hybrid

CA$70K - CA$80K/yr

About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company ... Address claims escalations, complaints, and/or claims litigation to a successful resolution.

KPMG

Senior Consultant, Forensics

Calgary, AB · On-site

What you will do You will assist in investigations, quantification of damages, fraud risk management, litigation support, data analytics support, insurance claims quantification and similar ...

HUB

Construction Quality Control Assessor

Calgary, AB · On-site

CA$57K - CA$62K/yr

... assist with assessing risk and to provide technical construction expertise during the claims ... insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some ...

Suncor

Health and Wellness Advisor

Calgary, AB · On-site

At least 5 years of claims and / or disability management experience, specifically working with ... Identify and arrange suitable medical interventions to assist employees in their recovery * Collect ...

Modular Solutions

Product Owner

Calgary, AB · Remote

... claims, broker stakeholder workflows, including broker portal functionality, email/communications, and related insurance operations capabilities. The ideal candidates will bring a strong ...

Modular Solutions

Product Owner

Calgary, AB · On-site

... claims, broker stakeholder workflows, including broker portal functionality, email/communications, and related insurance operations capabilities. The ideal candidates will bring a strong ...

FCT

Director, National Underwriting

Calgary, AB · On-site

FCT provides industry-leading title insurance, default solutions and other real estate related ... The role works closely with Legal, Claims, Operations, Product Development, Sales, and Senior ...

Hotel Arts Group

Bell Person/Valet

Calgary, AB · On-site

CA$19.25/hr

Attend to all guests entering and exiting the lobby, promptly and professionally. * Assist with all ... insurance and claims history record. * Position may be subject to a criminal background check.

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Calgary, AB

Insurance Claims Assistant information

See Calgary, AB salary details

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How much do insurance claims assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for insurance claims assistant in Calgary, AB is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $17.79 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the most commonly searched types of Insurance Claims jobs in Calgary, AB?

The most popular types of Insurance Claims jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Insurance Claims Assistant jobs?

Cities near Calgary, AB with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,734 per year, or $16.2 per hour.

Catastrophe Risk Specialist

Wawanesa Insurance

Calgary, AB • Hybrid

CA$85K - CA$115K/yr

Full-time, Part-time

Retirement, PTO

Re-posted 13 days ago

Key responsibilities

  • Develop and calibrate catastrophe perils using industry-standard software.

  • Analyze data, scientific research, and insurance claims to improve model accuracy.

  • Collaborate with teams to understand risk exposures, interpret model outputs, and communicate findings.

Job description

Job ID: 10138 


Employment Type: Existing Role 

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Toronto (North York), ON; Kitchener, ON. 

Working Business Language: English.This role is considered a head-office role and will be required to communicate with internal and external stakeholders across Canada where the primary business language for this role is English.  As such, the successful candidate must be fully proficient in English
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $85,000 - $115,000.  Candidates with salary expectations outside of the range are still encouraged to apply. 

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

Reporting to the Manager, Catastrophe Risk, this role is responsible for analytics and modeling capabilities within our Catastrophe Risk Management team. This includes data extraction and manipulation for the purpose of modeling, reporting, and exposure accumulation. The role will collaborate with various pricing and underwriting teams to assist in the implementation of catastrophe models and monitoring of exposure accumulations. 

Job Responsibilities

  • Develop and calibrate catastrophe perils using industry-standard software (e.g., RMS, VERISK, etc.). 
  • Analyze historical data, scientific research, and insurance claims to enhance model accuracy. 
  • Collaborate with actuaries, underwriters, and analysts to understand risk exposures, and manage exposure accumulations. 
  • Interpret model outputs and assumptions from multiple models to help form a view of risk. 
  • Coordinate with risk management partners the independent review of model performance, documentation, and validation. 
  • Conduct sensitivity analysis and scenario testing to evaluate the impact of different variables on risk assessments. 
  • Proactively share knowledge in catastrophe-related areas, create learning experiences and foster teamwork and cross-functional collaboration. 
  • Communicate findings and recommendations to stakeholders through reports, presentations, and technical documentation. 
  • Stay updated with industry advancements, regulatory requirements, and best practices in catastrophe modeling. 
     
Qualifications
  • Bachelor's degree in mathematics, statistics, actuarial science, atmospheric science, geospatial science or related field. 
  • 3+ years' experience in a catastrophe modelling role using one or both of RMS and AIR Verisk. 
  • Proficiency in catastrophe modeling software, programming languages such as R, SQL, or similar for data manipulation and modeling. 
  • Strong analytical skills with a deep understanding of risk assessment and modeling techniques. 
  • Excellent communication and presentation skills, with the ability to translate complex technical concepts to non-technical stakeholders. 
  • Experience in insurance, reinsurance, catastrophe model development, catastrophe risk pricing or risk management is an asset. 
  • Certification or coursework in catastrophe modeling, risk management (e.g., CPCU, ARe) or actuarial exams is an asset. 
  • #LI-WAWA
     


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.  
 

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