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Remote Claims Representative Jobs in Calgary, AB

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Remote Claims Representative information

See Calgary, AB salary details

$13

$15

$16

How much do remote claims representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote claims representative in Calgary, AB is $15.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $15.87 per hour, depending on experience, location, and employer.

What is a remote claims representative?

A Remote Claims Representative is responsible for reviewing, processing, and resolving insurance claims while working from a remote location. They assess claim details, verify coverage, and communicate with policyholders, medical providers, or other relevant parties to ensure accurate and timely claim settlements. Strong analytical skills, attention to detail, and knowledge of insurance policies are essential for this role. The job often involves using digital tools to document claims and provide customer support.

What are the key skills and qualifications needed to thrive as a remote claims representative?

To thrive as a Remote Claims Representative, you need strong analytical abilities, attention to detail, and a solid understanding of insurance policies and claim processes, often supported by a relevant associate's or bachelor's degree. Familiarity with claims management software, CRM systems, and occasionally industry certifications like AIC (Associate in Claims) is highly beneficial. Excellent communication, problem-solving skills, and the ability to work independently are important soft skills for success in this remote role. These competencies ensure accurate evaluation and efficient resolution of claims while maintaining high customer satisfaction and adherence to regulatory standards.

What are some common challenges faced by remote claims representatives, and how can they be managed?

Remote Claims Representatives often encounter challenges such as managing high caseloads, communicating complex decisions effectively with clients, and staying organized without direct in-person supervision. Successfully navigating these challenges typically involves developing strong time management, self-motivation, and clear digital communication skills. Many companies provide robust training, digital collaboration tools, and regular virtual meetings to support remote staff and maintain team cohesion. Proactively seeking feedback and utilizing available resources can help you stay on track and excel in this dynamic remote environment.

Do you need a license to be a remote claims representative?

In most cases, remote claims representatives do not need a specific license to perform their duties, but licensing requirements can vary depending on the industry and state regulations. Some roles may require a general insurance license or certification, especially if handling sensitive claims or working directly with insurance policies. It is important to check the specific employer's requirements and local regulations for the role.

What are the most commonly searched types of Claims Representative jobs in Calgary, AB?

The most popular types of Claims Representative jobs in Calgary, AB are:

What job categories do people searching Remote Claims Representative jobs in Calgary, AB look for?

The top searched job categories for Remote Claims Representative jobs in Calgary, AB are:

Remote Claims Representative jobs near you
Infographic showing various Remote Claims Representative job openings in Calgary, AB as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $31,422 per year, or $15.1 per hour.

Commercial Auto Claims Adjuster

Crawford and Company

Calgary, AB • Remote

Full-time

Re-posted 3 days ago

Job description

Join our growing team as a Commercial Auto Claims Adjuster. In this remote role, you'll apply your expertise to meaningful work, and play an important role in delivering exceptional service when it matters most.

As an Auto Adjuster, you'll help customers move through the claims process with confidence by combining sound judgment, clear communication, and a solutions-focused approach. This role offers the opportunity to manage claims from first review through resolution while building strong technical, client service, and decision-making skills.

Why Crawford?

Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion

  • Minimum of 1 year of technical experience in an insurance claims environment.
  • Post-secondary education in an insurance related field is an asset. 
  • The ability to get an Independent Adjusting License.
  • CIP coursework underway, working towards CIP Designation.
  • Knowledge of commercial and personal lines in both Property and Auto PD will be considered an asset.
  • Ability to conduct telephone investigations, evaluate, negotiate and settle first and third-party commercial lines claims.
  • Proficient in maintaining accurate and detailed activity, transaction and reserve records.
  • Advanced computer skills including Office 365 and Windows 10.
  • Excellent communication skills.
  • Must be a team player with a strong commitment to quality and customer service.
  • Ability to manage multiple priorities.
  • Strong analytical and mathematical ability.

#LI-CD1

  • Investigation, collection, and analysis of claims information
  • Accurate recording, reporting and presentation of files
  • Evaluates coverage, liability and quantum
  • Maintenance of accurate billing, and time and expense records
  • Negotiates, settles and finalizes claims
  • Work with managers to maintain client relations

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