PR · On-site
You will work closely with clients, insurers, adjusters, and internal teams to ensure claims are handled efficiently, accurately, and in compliance with applicable regulations and internal guidelines.
PR · On-site
You will work closely with clients, insurers, adjusters, and internal teams to ensure claims are handled efficiently, accurately, and in compliance with applicable regulations and internal guidelines.
Director of Security
San Juan, PR · On-site
... department, insurance agencies to assist in case evaluation, settlement or defense involving ... claims. * Arrange and provide special security services for special events and executives as ...
Director of Security
San Juan, PR · On-site
... department, insurance agencies to assist in case evaluation, settlement or defense involving ... claims. * Arrange and provide special security services for special events and executives as ...
Director of Security
San Juan, PR · On-site
... department, insurance agencies to assist in case evaluation, settlement or defense involving ... claims. * Arrange and provide special security services for special events and executives as ...
Director of Security
San Juan, PR · On-site
... department, insurance agencies to assist in case evaluation, settlement or defense involving ... claims. * Arrange and provide special security services for special events and executives as ...
Insurance Claims Executive information
What are the key skills and qualifications needed to thrive as an Insurance Claims Executive, and why are they important?
To thrive as an Insurance Claims Executive, you need a solid understanding of insurance policies, claims processing, and risk assessment, often supported by a degree in finance, business, or a related field. Familiarity with claims management systems, industry software (such as Guidewire or ClaimCenter), and relevant certifications like AIC (Associate in Claims) is highly valuable. Strong analytical thinking, negotiation skills, and customer service orientation set top performers apart in this role. These skills are crucial for efficiently managing claims, mitigating losses, and ensuring customer satisfaction while adhering to regulatory requirements.
What are some common challenges faced by Insurance Claims Executives during the claims assessment process?
Insurance Claims Executives often encounter challenges such as verifying the authenticity of claims, managing tight deadlines, and communicating complex policy details to clients. Balancing customer empathy with the need for thorough investigation can be demanding, especially when handling multiple claims simultaneously. Additionally, adapting to evolving regulations and using claims management software efficiently are essential to ensure accurate and timely settlements while minimizing fraud risks.
What is the difference between Insurance Claims Executive vs Insurance Claims Adjuster?
| Aspect | Insurance Claims Executive | Insurance Claims Adjuster |
|---|---|---|
| Credentials | Typically requires insurance or claims certification, relevant experience | Requires claims handling certification, licensing varies by state |
| Work Environment | Office-based, managerial oversight, client interactions | Field or office-based, investigating claims, assessing damages |
| Employer & Industry Usage | Insurance companies, corporate claims departments | Insurance companies, third-party claims firms |
The main difference is that an Insurance Claims Executive often oversees claims processes and manages teams, while an Insurance Claims Adjuster directly investigates and evaluates individual claims. Both roles require relevant certifications and work within insurance companies, but their responsibilities and focus areas differ.
What does an Insurance Claims Executive do?
An Insurance Claims Executive is responsible for managing and processing insurance claims from policyholders. They assess the validity of claims by reviewing documentation, investigating circumstances, and liaising with clients and third parties. Their role also includes negotiating settlements, ensuring compliance with policies, and striving to deliver fair and timely resolutions. Insurance Claims Executives often work closely with underwriters, adjusters, and legal teams to resolve complex cases and maintain customer satisfaction.
What are the most commonly searched types of Insurance Claims jobs in Puerto Rico? The most popular types of Insurance Claims jobs in Puerto Rico are:
What job categories do people searching Insurance Claims Executive jobs in Puerto Rico look for? The top searched job categories for Insurance Claims Executive jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Insurance Claims Executive jobs? Cities in Puerto Rico with the most Insurance Claims Executive job openings:
Aon rating
8.2
Based on 75 frontline employees who took The Breakroom Quiz
44th of 150 rated financial services
Job description
At Aon, we help organizations make better decisions to protect and enrich the lives of people around the world. Through actionable analytic insight, globally integrated Risk Capital and Human Capital expertise, and locally relevant solutions, our colleagues provide clients with clarity and confidence to make better decisions.
As part of our Property & Casualty team, you will play a key role in supporting clients throughout the claims process, delivering exceptional service and helping drive positive outcomes.
About the Role
We are seeking a Property & Casualty Claims Consultant to manage claims from notification through resolution while providing expert support and advocacy to corporate clients. This role requires strong analytical skills, effective stakeholder management, and a commitment to delivering a best-in-class client experience.
You will work closely with clients, insurers, adjusters, and internal teams to ensure claims are handled efficiently, accurately, and in compliance with applicable regulations and internal guidelines.
Key Responsibilities- Manage Property & Casualty claims throughout the full claims lifecycle.
- Receive, record, and administer claims, ensuring accurate documentation and timely follow-up.
- Conduct preliminary coverage reviews and coordinate with insurers to support claims handling activities.
- Prepare claims reports, summaries, and presentations for clients and internal stakeholders.
- Participate in client and insurer meetings to review claim status, trends, and resolution strategies.
- Monitor complex claims and escalate issues when appropriate.
- Maintain claims data and records within Aon systems.
- Ensure compliance with internal policies, procedures, and regulatory requirements.
- Partner with Client Service, Placement, and Commercial teams to deliver integrated solutions.
- Identify opportunities to enhance claims processes and improve the client experience.
- 2–4 years of experience handling Property & Casualty claims.
- Experience working directly with corporate clients and insurance carriers.
- Experience managing multiple claims simultaneously in a fast-paced environment.
- Bachelor's degree preferred or equivalent professional experience.
- Understanding of Property & Casualty insurance policies and claims processes.
- Knowledge of Property, General Liability, and Auto claims.
- Familiarity with policy wording, coverage interpretation, and claims documentation.
- Intermediate proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Client-focused mindset with a strong commitment to service excellence.
- Analytical thinking and attention to detail.
- Strong verbal and written communication skills.
- Ability to prepare and present reports effectively.
- Excellent organization and follow-up skills.
- Ability to prioritize multiple tasks and meet deadlines.
- Strong collaboration and teamwork capabilities.
- Sense of urgency and proactive problem-solving approach.
At Aon, you'll have the opportunity to work with leading organizations, develop your expertise in risk and insurance, and collaborate with talented colleagues across the industry. We foster an inclusive environment where innovation, continuous learning, and professional growth are encouraged.
If you're passionate about claims management, client service, and making a meaningful impact, we'd love to hear from you.
Aon is an equal opportunity employer and welcomes applications from all qualified candidates.
About Aon
Sourced by ZipRecruiter
Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
Industry
Business management consulting
Company size
10,000+ Employees
Headquarters location
Chicago, IL, US
Year founded
1992