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Insurance Claims Director Jobs in Indiana (NOW HIRING)

Hudson Insurance Group is the U.S. Insurance Division of the Odyssey Group, a leading global ... Direct and manage outside defense counsel to ensure litigation strategy, budgeting, case assessment ...

Claims Reimbursement Rep (BHS)

Granger, IN · On-site

$16.25 - $21.50/hr

Actively follows up with insurance carriers for the purpose of collecting outstanding favorable ... Direct patient care providers are required to maintain current BCLS (CPR) and other certifications ...

Claims Professional I

Fort Wayne, IN · On-site

$60K - $80K/yr

This position will support Aon's K&K Insurance group within Aon Affinity. At Aon, we shape ... Conduct direct negotiations or, if warranted, mediated settlement discussions. * Review and approve ...

Examines claims and verifies insurance eligibility. Records any medical charges and other payments ... Direct patient care providers are required to maintain current BCLS (CPR) and other certifications ...

Works under direct supervision. * Relies on others for instruction, guidance, and direction ... Experience with healthcare insurance claims processing highly preferred. * Strong data entry skills ...

New

Showing results 41-60

Insurance Claims Director information

See Indiana salary details

$79.5K

$120.7K

$169.4K

How much do insurance claims director jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance claims director in Indiana is $120,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,400.00 and $134,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an insurance claims director, and how are they typically addressed?

Insurance Claims Directors often encounter challenges such as managing large, complex claims, ensuring regulatory compliance, and balancing customer satisfaction with organizational policies. They address these by implementing efficient claims processes, fostering clear communication between teams, and staying updated on industry regulations. Additionally, they lead and mentor claims teams to maintain high performance and develop strategies to resolve disputes or escalations effectively. Collaboration with legal, underwriting, and risk management departments is crucial to ensure well-informed and fair claim resolutions.

What are the key skills and qualifications needed to thrive as an insurance claims director?

To thrive as an Insurance Claims Director, you need deep knowledge of insurance policies, claims management processes, and strong leadership abilities, usually supported by a bachelor's degree and extensive industry experience. Familiarity with claims management software, regulatory compliance systems, and sometimes certifications like AIC (Associate in Claims) are commonly required. Excellent communication, analytical thinking, and conflict resolution are crucial soft skills for managing teams and resolving complex claims. These competencies ensure efficient claims operations, regulatory adherence, and high customer satisfaction in a demanding environment.

What is the difference between Insurance Claims Director vs Insurance Claims Manager?

AspectInsurance Claims DirectorInsurance Claims Manager
ResponsibilitiesOversees entire claims department, develops strategies, manages senior staffManages daily claims operations, supervises claims adjusters and staff
Required CredentialsTypically requires a bachelor's degree, extensive claims experience, leadership skillsRequires a bachelor's degree, claims experience, supervisory skills
Work EnvironmentOffice-based, strategic planning, high-level decision makingOffice-based, operational management, team supervision
Industry UsageCommonly used in large insurance companies and corporationsUsed across various insurance firms, including smaller agencies

The Insurance Claims Director focuses on strategic leadership and overall department management, while the Insurance Claims Manager handles daily operations and team supervision. Both roles require relevant claims experience and leadership skills, but the director's role is more strategic and senior-level.

What does an insurance claims director do?

An Insurance Claims Director oversees the entire claims department, managing teams that process insurance claims from start to finish. They develop and implement policies to ensure fair, efficient, and compliant claims handling. The director monitors the performance of claims staff, resolves complex or high-value claims, and works to improve customer satisfaction. Additionally, they collaborate with other departments and stay updated on industry regulations to minimize risk for the company.
What are the most commonly searched types of Insurance Claims jobs in Indiana? The most popular types of Insurance Claims jobs in Indiana are:
What cities in Indiana are hiring for Insurance Claims Director jobs? Cities in Indiana with the most Insurance Claims Director job openings:
Infographic showing various Insurance Claims Director job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $120,733 per year, or $58 per hour.

Senior Claims Specialist 1

Odyssey

Indianapolis, IN

Full-time

Posted 26 days ago


Job description

Hudson is a market-leading specialty insurer that offers a wide range of property and casualty insurance products to corporations, professional firms and individuals through retailers, wholesalers and program administrators.

We focus our attention and our resources on finding high-quality solutions that give our business partners, producers, and policyholders a safe harbor for the risks they face.

Headquartered in New York City with offices throughout the U.S. and in Vancouver, Canada, Hudson underwrites excess insurance on an admitted basis through Hudson Insurance Company and on a non-admitted basis through Hudson Excess Insurance Company.

Collectively known as Hudson Insurance Group, its companies are rated A+ (Superior) by A.M. Best, Financial Size Category XV. Hudson Insurance Group is the U.S. Insurance Division of the Odyssey Group, a leading global provider of reinsurance and specialty insurance.  Odyssey Group is a subsidiary of Fairfax Financial Holdings Limited.

Headquartered in New York City with offices throughout the U.S. and in Vancouver, Canada, Hudson is a market-leading specialty insurer that offers a wide range of property and casualty insurance products to corporations, professional firms and individuals through retailers, wholesalers and program administrators.

Hudson underwrites specialty primary and excess insurance on an admitted basis through Hudson Insurance Company and on a non-admitted basis through Hudson Specialty Insurance Company and Hudson Excess Insurance Company. Hudson Insurance Company is admitted in all U.S. jurisdictions. Hudson has surplus lines eligibility in all U.S. jurisdictions through Hudson Specialty Insurance Company and Hudson Excess Insurance Company.

Collectively known as Hudson Insurance Group, its companies are rated A (Excellent) by A.M. Best, Financial Size Category XV. Hudson Insurance Group is the U.S. Insurance Division of Odyssey Group, a leading worldwide underwriter of reinsurance and specialty insurance and wholly owned by Fairfax Financial Holdings Limited.

 

Position Description

The Senior Claims Specialist is responsible for the coverage analysis, investigation, evaluation, negotiation, and resolution of complex, high-exposure general liability claims, with a strong emphasis on construction-related matters. This role manages claims involving bodily injury, property damage, product liability, contractual indemnity, additional insured issues, and other complex liability exposures. The Senior Claims Specialist will work closely with management, underwriting, and actuarial to develop and execute claims strategies that align with organizational objectives, support disciplined claims handling, and drive effective outcomes across multiple dynamic books of business. This position requires strong technical expertise, sound judgment, proactive file management, and the ability to collaborate with internal and external stakeholders in fast-moving and complex claim environment.

Qualifications/ Responsibilities
  • 5-10+ years of claims experience handling general liability claims, including bodily injury, property damage, product liability, and construction defect or construction accident matters.
  • Conduct prompt and thorough coverage analysis, liability assessment, and damages evaluation on complex general liability claims.
  • Manage a caseload of moderate to high severity and high-exposure claims through all phases of the claim lifecycle, including initial notice, investigation, litigation management, mediation, trial, settlement, and closure.
  • Handle construction-related claims involving complex factual, contractual, and risk transfer issues, including indemnity, additional insured status, tenders, and allocation disputes.
  • Experience handling claims involving WRAP, OCIP, and/or CCIP programs is a plus.
  • Review and interpret policy language, endorsements, contracts, and related claim materials to determine coverage position and exposure.
  • Prepare clear, concise, and well-supported coverage position letters, reservation of rights letters, denial letters, and other claim-related correspondence in collaboration with coverage counsel when appropriate.
  • Direct and manage outside defense counsel to ensure litigation strategy, budgeting, case assessment, discovery, motion practice, and resolution efforts are aligned with company objectives and best practices.
  • Develop and execute resolution strategies for litigated and non-litigated matters, including attendance at mediations, settlement conferences, trials, and other key proceedings as needed.
  • Establish timely and accurate case reserves and maintain reserve adequacy throughout the life of the claim based on evolving facts, legal developments, and exposure analysis.
  • Oversee and coordinate the work of independent adjusters, third-party administrators, experts, consultants, and other vendors to ensure quality, timeliness, and cost-effective claim handling.
  • Negotiate settlements within authority and present high-exposure matters for authority review with clear recommendations and exposure assessments.
  • Identify opportunities for early resolution, transfer of risk, contribution, subrogation, and cost containment, while preserving policyholder and business relationships where appropriate.
  • Partner closely with underwriting on policy interpretation, policy construction, claim trends, and emerging loss issues.
  • Provide meaningful claims reporting and trend analysis to management, including loss drivers, litigation developments, reserve changes, and strategic recommendations.
  • Ensure all claim handling is performed in compliance with internal guidelines, best practices, regulatory requirements, and applicable jurisdictional standards.
  • Strong negotiation, analytical, organizational, and decision-making skills.
  • Excellent written, verbal, and presentation skills, with the ability to communicate effectively with insureds, brokers, claimants, attorneys, underwriters, and senior management.
  • Ability to travel to mediations, trials, inspections, and other proceedings, as required.
  • Commitment to fostering a company culture centered on collaboration, responsiveness, and professional accountability.
  • Contribute to a collaborative team culture focused on communication, continuous improvement, and service excellence.

Bachelors degree required; JD preferred or other advanced industry credentials a plus

 

 

In New York City, NY the pay range for the role is $130,000 - $180,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  In addition, Hudson offers a comprehensive benefits package. This range is specific to New York City, NY and may not be applicable to other locations.

We are an E-Verify employer - all hired positions require successfully passing an E-Verify Check.  

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#Hudson

We are an E-Verify employer - all hired positions require successfully passing an E-Verify Check.  

Navigate the links below to learn more about careers at OdysseyRe.

Life At Hudson

Workplace Initiatives

A Rewarding Workplace

Follow us on LinkedIn for company highlights   Â