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Insurance Claim Representative Jobs in Ohio (NOW HIRING)

Crawford

Multi-Line Adj

Cleveland, OH · On-site

$65 - $85/hr

At Crawford, every claim represents a person and a community we help restore. As a Multi-Line Adjuster , your investigative mindset, strong negotiation skills, and expertise across multiple lines of ...

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Insurance Claim Representative information

See Ohio salary details

$6

$23

$38

How much do insurance claim representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for insurance claim representative in Ohio is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $27.40 per hour, depending on experience, location, and employer.

What does an insurance claim representative do?

An Insurance Claim Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of the claim, review documentation, and determine the validity of the claim in accordance with policy terms. Their duties often include interviewing claimants and witnesses, inspecting property damage, and negotiating settlements. The goal is to ensure fair outcomes for both the insurance company and the customer, while adhering to legal and regulatory requirements.

What are the key skills and qualifications needed to thrive as an insurance claim representative, and why are they important?

To thrive as an Insurance Claim Representative, you need a strong understanding of insurance policies, claims processing, and investigation, usually supported by a relevant degree or experience in the insurance industry. Familiarity with claims management systems, documentation software, and sometimes industry certifications like AINS or CPCU is important. Excellent communication, negotiation, and problem-solving skills help in effectively resolving claims and managing customer expectations. These abilities are essential to ensure accurate claim assessments, maintain customer trust, and support the financial health of the insurance provider.

How do insurance claim representatives typically collaborate with other departments during the claims process?

Insurance Claim Representatives frequently work closely with underwriting, legal, and field adjuster teams to ensure thorough evaluation and resolution of claims. They often consult with underwriters to clarify policy coverage, coordinate with adjusters for on-site assessments, and partner with legal teams on complex or disputed claims. This cross-functional collaboration ensures each claim is handled efficiently and accurately, providing both customers and the company with fair outcomes. Effective communication and teamwork are essential skills for success in this role.

Is it hard to be an insurance claim representative?

Being an insurance claim representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but with proper training and experience, it becomes more manageable.

What are popular job titles related to Insurance Claim Representative jobs in Ohio?

For Insurance Claim Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Insurance Claim Representative jobs in Ohio look for?

The top searched job categories for Insurance Claim Representative jobs in Ohio are:

Insurance Claim Representative jobs near you
Infographic showing various Insurance Claim Representative job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,572 per year, or $23.4 per hour.

Multi-Line Adj

Crawford

Cleveland, OH • On-site

$65 - $85/hr

Other

Posted 5 days ago

Crawford Electric Supply rating

7.0

Company rating: 7.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

251st of 429 rated retail wholesalers

Job description

Ready to Handle Diverse Claims and Make a Meaningful Impact?
Be the Versatile Expert Trusted Across Multiple Lines of Business!
Join Us as a Multi-Line Adjuster – Cleveland, OH

What’s in it for you?
  • Manage Varied Claims: Investigate, evaluate, negotiate, and resolve casualty, property, and workers’ compensation claims with confidence and expertise.
  • Drive Fair Resolutions: Determine coverage, liability, compensability, and damages while delivering exceptional service to clients and claimants.
  • Be the Problem Solver: Handle complex investigations, analyze evidence, review reports, and coordinate with legal, medical, and technical professionals.
  • Make an Impact: Manage claims from initial investigation through settlement while maintaining quality, compliance, and customer satisfaction.

At Crawford, every claim represents a person and a community we help restore. As a Multi-Line Adjuster, your investigative mindset, strong negotiation skills, and expertise across multiple lines of business will help deliver fair, timely, and accurate claim resolutions when they matter most.

This is your chance to be part of the One Crawford family—where your versatility and dedication make a real difference every day.

Under moderate supervision, provides and delivers claims adjusting services and solutions for customers in multiple lines of business.

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